Criswell Chevrolet of Thurmont

Criswell Chevrolet of Thurmont I went in to look at some trucks, Mike was very helpful in selecting the right truck for me. Excellent customer service from Mike , he answered all of I went in to look at some trucks, Mike was very helpful in selecting the right truck for me. Excellent customer service from Mike , he answered all of my questions. He made sure I was satisfied with the deal. When I worked with Jeff in finance he did a great job going over all of the warranty info and loan options. Over all a great buying experience. Thanks. More

Great people to work with. Everyone was very honest and professional. They had the car I wanted at a great deal. There was no funny business with pricing. My salesmen was on the Everyone was very honest and professional. They had the car I wanted at a great deal. There was no funny business with pricing. My salesmen was on the ball and responded to all my questions very quickly. More

Smooth sailing I had a great time at Criswell. I was helped by Mike Boyce, I was doing some research on subcompact cars. I looked at Accents, Sonics, Sparks, and Fit I had a great time at Criswell. I was helped by Mike Boyce, I was doing some research on subcompact cars. I looked at Accents, Sonics, Sparks, and Fits. Criswell's website is easy to navigate and there's no difference in what I saw there and what I saw on cars.com. Sometimes dealerships like to bullhorn a potential customer, take their info when you're just looking and hound you forever (ahem, Blaise Alexander). Once I contacted Mike to see if the car was still available, he was professional and not pushy at all. I sort of new what I wanted but not so much where I wanted it, by that time. Mike and I made an appointment for me to come in on a Saturday after work to look over the car. When I got there the dealership looked great and I was greeted by Jeff. It was a busy day, Mike was already with someone, but I was able to relax in the lounge wind down after work. Once Mike got some time he gave me plenty of time with the car, I always like to look under the hood, turn up the radio, just soak in the car, you know. Once I was finished and ready to get it on the road, Mike was just about finished with his current customer, but he saw I was ready to try out the car and so Clayton and I took the car for a spin. Clayton gave me enough time to get a feel for the ride and we had a really good conversation too. Everyone there is easy to relate to and I appreciated that. When I got back Mike was ready to go over the car with me. He was helpful in answering my questions about the car and we went over the numbers. We came up with what I felt was a good deal with my trade in and I got $500 short of the NADA average trade in value. My car has seen some stuff. I commute like crazy, so I was happy with that. All in all I had a great experience buying from Criswell. I ended up getting a 2018 Spark Activ that was priced well below the average person's purchase price. And I think I made some friends too. I would recommend Criswell to anyone. Thanks guys! More

NOT A good experience I felt rushed, not listened to and that I was bothering my salesperson with wanting to test drive numerous models. When follow up call occurred, he I felt rushed, not listened to and that I was bothering my salesperson with wanting to test drive numerous models. When follow up call occurred, he still didn't listen to me and wanted me to just buy it. I did not like my salesperson due to his abrasive nature. Felt like i was treated this way because I am a woman. More

David Pintzow was very helpful. He made buying our car easy. I purchased a used vehicle and was very happy with our experience. David Pintzow was very helpful. I would recommend criswell to others. Nice place. I purchased a used vehicle and was very happy with our experience. David Pintzow was very helpful. I would recommend criswell to others. Nice place. More

Stress-free Experience! I had put in a request to Criswell through an ap, and Mike Boyce got back to us immediately. We went to the dealership without an appointment, just to I had put in a request to Criswell through an ap, and Mike Boyce got back to us immediately. We went to the dealership without an appointment, just to check out the Sonic, and really had no intention of purchasing a car that night. Mike was very helpful, and let us know about a sale on this particular model that was going on for another week or so. We had researched car prices before going in, and knew this was a good price. He was very low key, which is what we like in a salesperson, and did not push, just gave information we asked for regarding car options there and at Gaithersburg. The finance portion of the sale was also easy, with the finance manager giving us information but not pressuring us. We did end up buying the car that night, after all, and are very happy with it. We would recommend this dealership for the customer service and hassle-free experience. More

great car buying experience They are fast courteous and knowledgeable you tell them what you want and they will do their best to get it for you, Mike is a great guy straight shoo They are fast courteous and knowledgeable you tell them what you want and they will do their best to get it for you, Mike is a great guy straight shooter honest and friendly More

Easy Transaction Non pushy and easy to deal with. I found the truck that I wanted on their website and put a request in online. I got a quick response from Mike and Non pushy and easy to deal with. I found the truck that I wanted on their website and put a request in online. I got a quick response from Mike and I found out what paper work that I would need when I came in to close the deal. Mike was very helpful in finding all the current incentives that were available to me. More

Great Service! I had questions, they had the answers! It was such a great visit and i am defiantly going back! John was great and helped with anything I needed. Love I had questions, they had the answers! It was such a great visit and i am defiantly going back! John was great and helped with anything I needed. Love the service here More

Phenomenal service! My experience here was better than I had ever expected! Mr. John Bierman was the most conciencious service manager! I had so many questions that were My experience here was better than I had ever expected! Mr. John Bierman was the most conciencious service manager! I had so many questions that were answered thoroughly. I left with the most satisfying feeling that I was taken care of. I highly recommend this dealership and their entire service department. -sincerely a well pleased cusomter! More