Criswell Chevrolet of Thurmont

Best new car buying experience My salesman Mike Boyce was the best salesman that I had ever dealt with. I purchased a 2018 silverado 2500hd duramax. I was probably the worst custome My salesman Mike Boyce was the best salesman that I had ever dealt with. I purchased a 2018 silverado 2500hd duramax. I was probably the worst customer as in changing my mind, but Mike was patient and I didn't once feel pressured to buy. I did tell him when I left the first time, if I do buy one it will be from him, ( I live in Lancaster Pa) so I had a lot of dealers that I could of went to but I came back to him to Mike at Criswell. I will definitely refer and recommend anyone buying a vehicle to check with Mike. More

Top Service & Support To be fair, I went to high school with Mike so I knew the kind of person he was before stopping in (genuine, honest, fair, polite). I was not surprise To be fair, I went to high school with Mike so I knew the kind of person he was before stopping in (genuine, honest, fair, polite). I was not surprised to find out he hadn't changed at all since high school. I had a pretty bad day looking for a specific truck at other dealers. I drove to Pittsburgh, Harrisburg, Lancaster, Baltimore, etc looking for specific vehicles. After posting about how horrible my day was on Facebook, Mike sent me a message simply asking if he could help. No pressure, no sales tactics. I explained what I was looking for and found out they actually had something similar to what I was looking for. Stopped in, took the truck for a quick test drive after catching up, and knew that was the truck. Mike made the process simple. I explained where I needed to be, and Mike made it happen - but he also explained the process, where they were, and what they could do. Simple. No games, no wasting time. I buy vehicles often and knew what to expect from sales people - none of which I got from Mike. We went to lunch (at Mountain Gate, best place to eat ever) and came back to a freshly detailed truck, ready to go (after signing paperwork). If you are in the market for a vehicle - 100% would talk to Mike. Hands down, best experience buying a vehicle to date. More

Outstanding customer service! I purchase a 2017 Chevy High Country in Deep Ocean Blue. I located the truck on Auto trader. After careful review I call Criswell Chevy were the truck I purchase a 2017 Chevy High Country in Deep Ocean Blue. I located the truck on Auto trader. After careful review I call Criswell Chevy were the truck was located. Mike, my customer service rep made the process easy and stress free. Within 24 Hrs of talks Mike had my sale and turned me over to Jesse in finance. Jessie took the time to make the numbers make since. On Saturday I drove 3.5hrs to pick up my new truck! Criswell as earned my business now and future! More

Best Experience with a Car Dealership I've Ever Had Mike Boyce was great! He made the process very easy. Negotiated a deal with him via email. Arrived at the dealership to finalize the sale, expectin Mike Boyce was great! He made the process very easy. Negotiated a deal with him via email. Arrived at the dealership to finalize the sale, expecting to have him attempt to tack on other fees to the price we had settled upon. To my surprise, there was no attempt to do so. The deal was honored exactly per our email correspondence. Mike, as it turned out, is a very friendly, honest guy. Dealt with Jeff Duncan, well. He great to work with and made the payment process as painless as possible. I would highly recommend this dealership to anyone in the market for a new Chevrolet! More

Excellence experience I only brought my car in for an oil change. Bill Kaas was personal, professional and taught me some new things about my car! Thanks Bill I only brought my car in for an oil change. Bill Kaas was personal, professional and taught me some new things about my car! Thanks Bill More

Great services all around! I was very happy with the thorough services provided from top to bottom with the minimal wait time. I didn’t expect to have fun at the dealership, but I was very happy with the thorough services provided from top to bottom with the minimal wait time. I didn’t expect to have fun at the dealership, but I had a blast! More

Great person to deal with Scott was great to deal with on my purchase. I wanted a used truck and he was knowledgable and could relate to my needs. I never felt pressured to buy Scott was great to deal with on my purchase. I wanted a used truck and he was knowledgable and could relate to my needs. I never felt pressured to buy amd he gave me plenty of tips for making my purchase easier. More

Mike knocked it out of the park! I drove an hour to get my 2018 Traverse and Mike was everything I needed in a salesman. He was responsive, worked with me, and made sure my new car I drove an hour to get my 2018 Traverse and Mike was everything I needed in a salesman. He was responsive, worked with me, and made sure my new car experience was a great one. My wife and I will definitely make that drive again the next time we're in the market. More

VA resident (Loudoun County) this dealership is great.. I'm a Virginia resident (Loudoun County) and this dealership is so worth looking at based on price, professionalism, follow up, answering your specifi I'm a Virginia resident (Loudoun County) and this dealership is so worth looking at based on price, professionalism, follow up, answering your specific questions and listening to what you want to buy. Ask for Dave Dollarhide, he sincerely will help you with just what you are looking, you will do better here than surrounding dealerships and I know as I did will completely enjoy your next purchase. More