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Criswell Chevrolet of Thurmont

Thurmont, MD

4.8
558 Reviews
Welcome to Criswell Chevrolet of Thurmont, a new and used dealership near Frederick County and Hagerstown, MD offering a large selection of Chevy cars, trucks, and SUVs. We are proud to serve drivers from all over the Frederick County area from Hagerstown, Taneytown, Smithsburg, Westminster & Frederick, MD to Greencastle & Gettysburg, PA. Our Chevy dealership is committed to maintaining excellent customer service and care at all times in all departments from sales, to service, to finance. We offer a great selection of new & used Chevrolet models like Malibu, Impala and Sonic. We also offer Equinox, Traverse and Silverado models for our Frederick County Chevrolet shopper. Visit Criswell Chevrolet of Thurmont or check out our online inventory today.
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111 Frederick Road

Thurmont, MD

21788

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Showing 558 reviews

May 31, 2018

Efficient, Friendly, Above the Normal I arrived and had never been to the Thurmont Service center and drove around back, He stopped me and told me to park there and he would take it from t More

by Kay Riddle, Realtor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bierman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2018 -

Criswell Chevrolet of Thurmont responded

It's wonderful to see that you had such a positive experience at our dealership! John and the service team work hard to provide outstanding customer care and top quality vehicle service for each customer at every visit. We appreciate your business and look forward to working with you in the future at Criswell Chevy of Thurmont!

May 27, 2018

Used Car for my son Dave P. was extremely helpful in choosing a car, a 2016 Chevy Cruze LT. He did not pressure us at all, and worked hard to make sure the car was as cl More

by Jack33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave P.
May 29, 2018 -

Criswell Chevrolet of Thurmont responded

Thanks for taking the time to share your positive experience at Criswell Chevy of Thurmont with us. Our courteous and knowledgeable team is here to help you purchase the best car for you and your budget, and it's wonderful to know that you were provided with a great buying experience that was as stress-free as possible. We appreciate your business and hope to see you again.

May 26, 2018

Great Experience I purchased my new car from Jeff Croteau. I wasn't expecting such attention but when everything was complete, I hadn't suffered a moment of stress. Wi More

by josie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Croteau
May 29, 2018 -

Criswell Chevrolet of Thurmont responded

Thanks for the awesome review! It's super to know that you had a pleasant car buying experience at Criswell Chevy of Thurmont. Jeff and the other members of our friendly and helpful sales staff are here to help ensure an easy and efficient purchasing process. We look forward to working with you again.

May 26, 2018

Just what I wanted Jeff Croteau was very helpful and found exactly the car I was looking for. Very fine experience. I was happy with every phase of the buying process More

by nemo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Croteau, Andy Russo
May 29, 2018 -

Criswell Chevrolet of Thurmont responded

It's wonderful to know that you were able to find just the right vehicle at Criswell Chevy of Thurmont! We appreciate the opportunity to work with you and hope to be of service again in the future.

May 25, 2018

Happy Customers We found Criswell of Thurmont in an online search 2 years ago when purchasing my husband's 2016 HD Silverado. The experience was so good with Jeff Cro More

by Pattee & Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Spicer, Jeff Croteau
May 29, 2018 -

Criswell Chevrolet of Thurmont responded

We're so glad the drive to Criswell Chevy of Thurmont was well worth it! It's great to see such a fantastic review of your experiences working with Jeff at our dealership. We value your business and appreciate the recommendations. We look forward to working with you again in the future!

May 18, 2018

awesome service emailed ken with a question and he responded back right away. gave me his cell number and called him and he answered all my questions. helped me get More

by lauro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
john spicer, Ken Lamb
May 22, 2018 -

Criswell Chevrolet of Thurmont responded

It's great to see that you were provided with prompt and professional customer service at Criswell Chevy of Thurmont! We hope you enjoy your new Corvette!

May 17, 2018

Very happy with purchase-B Koontz My experience with the dealership and the sales person Jeff Crotedu that we had was very well. He was very informative with the vehicle that we purcha More

by B. Koontz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Plakas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Croteau
May 22, 2018 -

Criswell Chevrolet of Thurmont responded

Thanks for taking the time to share your positive experience at Criswell Chevy of Thurmont! It's a pleasure to hear that you had a great buying event with the help of your sales consultant, Jeff. We appreciate the recommendations and hope to be of service to you again in the future.

May 09, 2018

Very satisfied with service provided when purchasing new car I had a great experience purchasing a brand new 2018 Cruze Hatchback at the dealer last Saturday morning. The salesman, Jeff Croteau provided me with More

by Oscar Jr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Croteau
May 10, 2018 -

Criswell Chevrolet of Thurmont responded

Thank you for choosing Criswell Chevy of Thurmont for your recent purchase! Jeff and the other members of our sales team make customer satisfaction a priority, and we are pleased to see that you had such an easy and stress-free buying experience at our dealership. We will be looking forward to helping you again when it's time for your next vehicle!

May 08, 2018

excellent service from the first phone call my salesman mike was honest and straight forward right out of the gate!! friendly informative and gave a no bs approach witch made my buying experienc More

by browns69
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2018 -

Criswell Chevrolet of Thurmont responded

Thanks for the recommendations! We are pleased to see that you had a positive buying experience at Criswell Chevy of Thurmont. Customers often comment on the excellent customer service they experience when working with Mike. We appreciate the great review and look forward to your next visit.

May 06, 2018

Amazing! We just purchased a new Jeep form Andre Harrison at Criswell, I cannot recommend both Andre and Criswell more! The experience there was amazing! All More

by tifflaw2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Harrison
May 07, 2018 -

Criswell Chevrolet of Thurmont responded

Thanks for the fantastic review! We are so happy to see that Andre provided all of the information you needed to complete an outstanding buying event. It's great to know that the team at Criswell was able to help and we look forward to seeing you again!

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