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Criswell Chevrolet of Thurmont

Thurmont, MD

4.8
558 Reviews
Welcome to Criswell Chevrolet of Thurmont, a new and used dealership near Frederick County and Hagerstown, MD offering a large selection of Chevy cars, trucks, and SUVs. We are proud to serve drivers from all over the Frederick County area from Hagerstown, Taneytown, Smithsburg, Westminster & Frederick, MD to Greencastle & Gettysburg, PA. Our Chevy dealership is committed to maintaining excellent customer service and care at all times in all departments from sales, to service, to finance. We offer a great selection of new & used Chevrolet models like Malibu, Impala and Sonic. We also offer Equinox, Traverse and Silverado models for our Frederick County Chevrolet shopper. Visit Criswell Chevrolet of Thurmont or check out our online inventory today.
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111 Frederick Road

Thurmont, MD

21788

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Showing 558 reviews

April 30, 2024

I submitted a somewhat negative review recently. I have since spoken to Brandon who explained things to me. I wish to recall that review. It was a misunderstanding. More

by mblizzardjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Plakas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate
May 01, 2024 -

Criswell Chevrolet of Thurmont responded

Our staff is committed to delivering a positive service experience, and we are happy to hear Brandon was able to provide additional information that made you more comfortable with your overall experience. We value the opportunity to work with you and truly hope you will continue to choose Criswell of Thurmont for your automotive needs.

April 27, 2024

Easy to deal to make deal over the phone and willing to deliver to my home More

by andrew.j.krug
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Criswell Chevrolet of Thurmont responded

It's great to see you enjoyed a simple and seamless vehicle buying event at Criswell of Thurmont! We value your business and hope to be of service to you in the future.

April 18, 2024

Staff at Criswell were very nice and accommodating while I was there. My salesperson, Noah, was knowledgeable about the truck I was purchasing and even helped with with transferring my OnStar/Sirius over t More

by GOTHrse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Plakas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Horman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Oleszczuk
Apr 19, 2024 -

Criswell Chevrolet of Thurmont responded

Our friendly and professional team is always happy to help with any of your automotive needs! Thanks for taking the time to let us know how we are doing. Don't hesitate to reach out if we can be of further assistance.

March 10, 2024

Always a good experience. Walking into Criswell and Thurmont. Low-key low pressure, friendly people and what I believe to be a fair deal. More

by John.Burke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Plakas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Seitz, Kaity Dement
Mar 11, 2024 -

Criswell Chevrolet of Thurmont responded

Thank you for choosing Criswell of Thurmont! It's rewarding to know you can depend on our top notch team to deliver an excellent customer service experience each time you visit. We value your business and look forward to the next opportunity to work with you.

February 28, 2024

Criswell couldn’t have better people to work with when in the market for a new vehicle. Thank you so for much Mason for sharing in the enthusiasm in searching for my 2024 Chevrolet Blazer. You and Mike fou More

by sdillman53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Bauer
Mar 04, 2024 -

Criswell Chevrolet of Thurmont responded

Providing a fantastic vehicle buying event is our priority, and we're happy to see you found our staff to be so helpful! Thanks again for choosing Criswell of Thurmont and for sharing this wonderful review of your experience.

February 13, 2024

Justin is a great salesman. Looks out for what ever I want in a vehicle. Keeps updating me. Keep up the great work! More

by dakrump
Recommend Dealer
Yes
Employees Worked With
Justin Krumpach
Feb 13, 2024 -

Criswell Chevrolet of Thurmont responded

Thank you for sharing this great review! We hope to be of service to you in the future.

February 10, 2024

Brandon and his service techs were extremely professional and took care of getting our truck service quickly! Every time we bring our vehicles for service we leave knowing that it was completed correctly and More

by Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Plakas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All service techs who work on our vehicles
Feb 12, 2024 -

Criswell Chevrolet of Thurmont responded

Thank you so much for taking the time to share this wonderful feedback! It's rewarding to know you can count on Brandon and the Criswell of Thurmont team to provide exceptional customer care and high quality vehicle service each time you visit our dealership. We look forward to seeing you soon!

February 05, 2024

MASON B. WAS THE SALES GUY WHO SOLD ME MY 2024 CHEVY TRAX THAT I LOVE!!!! MIKE B. & JEFF D, ALSO ASSISTED WITH THE SALE. ABSOLUTLY THE BEST SERVICE IVE HAD W More

by KATIE CARTER
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Bauer, Noah Oleszczuk
Feb 06, 2024 -

Criswell Chevrolet of Thurmont responded

Congratulations on the purchase of your new vehicle! Our top notch team is dedicated to delivering a standout car buying event, and it's exciting to see you had such a wonderful experience. Don't hesitate to reach out if we can be of further assistance.

January 31, 2024

knew the process and was very friendly, i will definitely go back if i am in the market for a new car. More

by Krystal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Bauer
Jan 31, 2024 -

Criswell Chevrolet of Thurmont responded

Our courteous and knowledgeable staff is always happy to help with any of your automotive needs, and we hope to be of service to you in the future. Thanks again for taking the time to let us know about your positive experience!

January 30, 2024

James Grandstaff and his staff are terrific. They provide great customer service at a very competitive price. More

by ergreene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bierman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Veloso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Criswell Chevrolet of Thurmont responded

Thanks for taking the time to share this positive feedback! We look forward to seeing you soon!

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