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Criswell Chevrolet of Thurmont

Thurmont, MD

Overview
Employees
Reviews
Vehicles
4.8
573 Reviews
Welcome to Criswell Chevrolet of Thurmont, a new and used dealership near Frederick County and Hagerstown, MD offering a large selection of Chevy cars, trucks, and SUVs. We are proud to serve drivers from all over the Frederick County area from Hagerstown, Taneytown, Smithsburg, Westminster & Frederick, MD to Greencastle & Gettysburg, PA. Our Chevy dealership is committed to maintaining excellent customer service and care at all times in all departments from sales, to service, to finance. We offer a great selection of new & used Chevrolet models like Malibu, Impala and Sonic. We also offer Equinox, Traverse and Silverado models for our Frederick County Chevrolet shopper. Visit Criswell Chevrolet of Thurmont or check out our online inventory today.
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111 Frederick Road

Thurmont, MD

21788

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Showing 573 reviews

August 23, 2024

Dealership was great. Everyone was friendly and welcoming. Liam was nice and pleasant. Would recommend. More

by bowtie3500
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liam Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Dawson
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Aug 26, 2024 -

Criswell Chevrolet of Thurmont responded

It's rewarding to know you found our staff to be so helpful during your time here at Criswell of Thurmont. Thanks again for taking the time to share this positive feedback.

July 31, 2024

I own a service company that places its customers' needs in a position of highest priority. That approach characterizes Criswell too. They are fair, direct, honest, and can be trusted, No "sleazy sales proc More

by david l
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Watson
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Aug 01, 2024 -

Criswell Chevrolet of Thurmont responded

Thank you for sharing this wonderful review. We appreciate knowing that Criswell has earned your confidence and business. We value the opportunity to work with you and welcome you to reach out if we can be of further assistance.

June 30, 2024

Very helpful not pushy. ..understood my needs. Courteous to all of us...showed all vehicles in our price range More

by Sandyclingan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Thompson
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Jul 01, 2024 -

Criswell Chevrolet of Thurmont responded

Customer satisfaction is important to us, and it's great to know you were pleased with your recent experience at Criswell of Thurmont.

June 29, 2024

Very easy to use internet to get in touch with them. All employees were very pleasant and easy going. More

by Jphymes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Thompson
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Jul 01, 2024 -

Criswell Chevrolet of Thurmont responded

Our courteous and capable staff is always ready to assist with any of your automotive needs. We value your business and hope to be of service to you in the future.

June 28, 2024

James Thompson was great. He sold me my new truck and was extremely professional and courteous, as was the entire staff. More

by GBauer03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Plakas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Horman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Thompson
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Jul 01, 2024 -

Criswell Chevrolet of Thurmont responded

Awesome! Thanks for taking the time to let us know how we are doing. We welcome you to reach out if we can help in any other way.

June 28, 2024

I live in upstate NY,James Thompson took me under his wing and guided me through the entire process. Saved me thousands of dollars & was vtery professional! Upon arrival,he took the time to answer all m More

by upstate new yorker!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Thompson
Report | Print
Jul 01, 2024 -

Criswell Chevrolet of Thurmont responded

Congratulations on your purchase from Criswell of Thurmont! Our friendly and knowledgeable staff is here to help and looks forward to the next opportunity to work with you.

June 25, 2024

James was great to work with! His no-pressure approach to sales earned him an easy sale! We went in looking and finalized a deal that same visit. Honest, dedicated and easy to wor More

by Crawmerllc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Thompson
Report | Print
Jun 25, 2024 -

Criswell Chevrolet of Thurmont responded

Congratulations on your purchase! It's our goal to offer a simple and seamless vehicle buying event, and it's wonderful to know you were pleased with your experience. We value the opportunity to work with you and welcome you to reach out if we can help in any other way.

June 12, 2024

Best dealership I’ve bought from by far. James Thompson is a great salesman and very easy to work with. Highly recommend. More

by matt m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Thompson
Report | Print
Jun 17, 2024 -

Criswell Chevrolet of Thurmont responded

We're happy to see you found our staff to be so helpful! Don't hesitate to give us a call or stop by if we can help in any other way.

June 03, 2024

We had a great experience with James buying our new car. We are very happy with Chriswell in thurmont. James was very helpful and professional during the whole process. And Jeff made our entire financial pr More

by Deboram123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Thompson
Report | Print
Jun 12, 2024 -

Criswell Chevrolet of Thurmont responded

Our staff is dedicated to delivering an easy and efficient purchasing process, and it's wonderful to know you had a standout experience at Criswell of Thurmont. Thanks again for allowing us to be part of this exciting purchase!

May 31, 2024

I would not recommend Criswell to people. Their staff does not communicate warranties and information well. I bought a vehicle from them and had issues which I told them about. I did not More

by Bnich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Employee no longer works there
Report | Print
Jun 17, 2024 -

Criswell Chevrolet of Thurmont responded

Thank you for providing this feedback. We are sorry to see you did not have a more positive experience and apologize for any miscommunication or oversight on our part. We hope you'll consider giving us another chance to work with you and welcome you to reach out if we can be of assistance in the future.

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