Criswell Chevrolet of Thurmont

Family SUV Criswell in Thurmont was very easy to deal with from start to finish and we feel that we got the best deal we could on a new 2019 Equinox SUV in this Criswell in Thurmont was very easy to deal with from start to finish and we feel that we got the best deal we could on a new 2019 Equinox SUV in this area. Salesperson Mike Boyce never pressured us and made sure we were getting the vehicle that was right for us. I would highly recommend Mike and the whole Criswell team. More

Exceptional customer service My wife and I drove up from Annapolis after confirming the truck we were interested in was in stock. We got there late afternoon and the truck was par My wife and I drove up from Annapolis after confirming the truck we were interested in was in stock. We got there late afternoon and the truck was parked out front waiting for us. Mike had taken the time to have it all cleaned up and ready. Got an excellent offer right off the bat and accepted. A very short period of time later we finished up in finance and headed home. No hassle, no b.s., no pressure! Excellent all around! More

Needed a new car fast My original car was a lemon. I was very skeptical of purchasing another new car. Michael Boyce was friendly and up front about what I could afford a My original car was a lemon. I was very skeptical of purchasing another new car. Michael Boyce was friendly and up front about what I could afford and what would be reliable. No messing around. More

2019 Chevy 3500 LTZ To sum it up, Best buying experience ever. I found Criswell Chevy on AutoTrader.com. They had a large inventory and a couple trucks optioned perfectly To sum it up, Best buying experience ever. I found Criswell Chevy on AutoTrader.com. They had a large inventory and a couple trucks optioned perfectly for me. The online prices were deeply discounted, especially for brand new 19's. I called them and got Mike Boyce. He was very knowledgeable, friendly and low pressure. He answered all my questions about the truck and I wanted it. I live 200 miles away and unfortunately Criswell does not take deposits. The deal was so good that I was very skeptical about actually getting it in person. I asked Mike to email me at closing time if the truck was still available. He did and I told him I would be there in the morning. He said he was already detailing it and fueling it up. My brother and I drove down the next morning. The truck was out front and ready. We walked in everyone was very friendly. I met Mike, we did a little paper work at his desk, everything was exactly as he said. No fuss, bargaining, B.S., games or nonsense. Too good to be true. He introduced me to Greg the finance guy. Again very friendly and easy to deal with. We took care of a little business in his office and we were heading down the road. If you are in the market for a new Chevy or any of the other brands they sell, do not hesitate to give them an email, call or stop in. I would ask for Mike. You will be very happy you did. More

Superb buying experience When I need another Chevrolet this will be the first place I go. All of the staff I encountered during my purchase provided professional purchasing in When I need another Chevrolet this will be the first place I go. All of the staff I encountered during my purchase provided professional purchasing interactions in a low key, low-pressure manner. Each step of the process was explained. I was asked numerous times if I had any questions about the process and where we were in the process. When it came time to move stuff out of my old truck into my new one the staff couldn't have been more helpful. More

2019 chevy 3500 hd diesel Mike Boyce was my salesman called him on a Saturday morning one hour before they even opened he answered the phone and was very helpful from the get g Mike Boyce was my salesman called him on a Saturday morning one hour before they even opened he answered the phone and was very helpful from the get go I had a 2hour drive to get there all went very well new truck was very clean ,fueled and ready to go AWSOME! More

Only place to buy a Chevy I had an amazing experience with my purchase of my brand new 2018 Chevy Colorado ZR2 Diesel Dusk Edition Chevrolet 100 year centennial pick up. As I had an amazing experience with my purchase of my brand new 2018 Chevy Colorado ZR2 Diesel Dusk Edition Chevrolet 100 year centennial pick up. As these trucks are extremely rare I left from Massachusetts to Criswell ofThurmont Maryland to pick up my new truck. Everyone at Criswell was extremely nice, specially considering that I’m coming from Massachusetts however I was born in Maine. Initially I spoke to Dustin ( Dusty ) Deal, which is a great name for a guy who sells 4 Wheel Dr. trucks. I might say in the beginning of the story that trying to deal with what goes on in Massachusetts is nothing but a headache and everyone at Criswell bared through the whole process. Whether it was Lisa Geyer the head of accounting who went through all the excess regulations set forth by Massachusetts, or Michael Jordan who put together the financial package and had to deal with me from out of state and figured the whole deal out, or Jeff Duncan who is some sort of upper level guy who managed to oversee the entire situation to Brandon who helped explain the vehicle to me and had it put up on the lift to show me exactly what was going on under the vehicle with assistance from one of the mechanics. I would like to say that I have built automobiles for the past 40 years I’ve been driving a 1936 Chevrolet truck for the past 20 years as a daily driver for construction which was built and re-engineered from the ground up. And I was very honored to be able to buy a 100 anniversary vehicle from this great company. I have had a 1959 1 ton panel and also a 1976 GMC 1 ton Vandura 4 x 4. You might say that I am a Chevy nut and sometimes I felt like maybe they thought I was too but they understand because they are also Chevy people. When I arrived at the dealership I could not believe the vehicles that they have for sale customized Silverado‘s that were unbelievable but unfortunately probably jacked up too high for Massachusetts laws but then everything is illegal in Massachusetts. This is by far the finest vehicle I have ever driven and it was prepared and delivered impeccably. I actually have friends that are interested in purchasing vehicles from this dealership even though it’s 500 miles away. All I can say is give Dustin dealer call you will not be dissatisfied. I could not give enough thanks for what this company provided. More

18’ Chevy Silverado 1500 Dustin Deal and the gang were awesome to work with. He had the truck I wanted out front ready to go full tank of gas before I got there. Quick and pai Dustin Deal and the gang were awesome to work with. He had the truck I wanted out front ready to go full tank of gas before I got there. Quick and painless signing papers everything is electronic. 100% A+++ More

Outstanding Service I brought my 2500 in for a check engine light, turned out to be a DEF injector. I was advised that the part wouldn't be in until later on that day. I I brought my 2500 in for a check engine light, turned out to be a DEF injector. I was advised that the part wouldn't be in until later on that day. I needed my truck for a trip we were taking later that day, so Brandon said he would do all he could to get the truck fixed by the end of the day or the next day, and sure enough he and his service team came through for us! He called later in the evening and said it was ready and running great! I couldn't have asked for anything more, Brandon and the rest of the service team are a top notch team! I would highly recommend Criswell's Service Department to anyone looking for a company that puts customer satisfaction first! Thanks again Brandon More

Traveled two hours because they had the best inventory! I had a really difficult time finding a new Silverado 2500. They had, by a very large margin, the largest selection and very competitive pricing. Mi I had a really difficult time finding a new Silverado 2500. They had, by a very large margin, the largest selection and very competitive pricing. Mike Boyce was a no hassle salesperson who was not there to give me the usual sales business. Andy Russo in finance was extremely nice and efficient. Overall a great experience! More