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Criswell Chevrolet of Thurmont

Thurmont, MD

4.8
558 Reviews
Welcome to Criswell Chevrolet of Thurmont, a new and used dealership near Frederick County and Hagerstown, MD offering a large selection of Chevy cars, trucks, and SUVs. We are proud to serve drivers from all over the Frederick County area from Hagerstown, Taneytown, Smithsburg, Westminster & Frederick, MD to Greencastle & Gettysburg, PA. Our Chevy dealership is committed to maintaining excellent customer service and care at all times in all departments from sales, to service, to finance. We offer a great selection of new & used Chevrolet models like Malibu, Impala and Sonic. We also offer Equinox, Traverse and Silverado models for our Frederick County Chevrolet shopper. Visit Criswell Chevrolet of Thurmont or check out our online inventory today.
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111 Frederick Road

Thurmont, MD

21788

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Showing 558 reviews

September 13, 2019

Dedicated & patient! Mike Boyce was my salesman . He assisted me with my very 1st car purchase! I had a small hiccup with my auto insurance but Mike was very patient & ass More

by EstefaniaR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2019 -

Criswell Chevrolet of Thurmont responded

It's fantastic to see that you had such a pleasant car buying experience while working with the helpful team at Criswell of Thurmont. Providing a great purchasing process is important to us and our sales staff, like Mike, work hard to ensure every customer is completely satisfied with their buying event. We value your business and look forward to continuing to work with you!

September 05, 2019

06 Mitsubishi truck Mike Chuckerel exemplifies what I believe a car salesman should be. I contacted the dealership about this vehicle from an internet ad, Mike called me More

by Bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Chuckerel
Sep 11, 2019 -

Criswell Chevrolet of Thurmont responded

Thanks so much for taking the time to recognize the exceptional customer service you received while working with Mike at Criswell of Thurmont! Customer satisfaction is a priority for our staff and it's fantastic to see that you were not disappointed with your visit to our dealership. We value the opportunity to work with you and look forward to being of assistance with any future automotive needs.

August 29, 2019

Proactive and exceptional salesperson! I put in a request for more information about a Tahoe that I was interested in and instantly I got an automatic reply from someone. I was thankful for More

by AlyssaD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Brown
Aug 30, 2019 -

Criswell Chevrolet of Thurmont responded

Thanks so much for sharing these wonderful comments about your recent experience at Criswell of Thurmont! It's fantastic to know that you were treated to an exceptional car buying experience that focused on what you wanted and needed in a vehicle. Jake and the other members of our staff make customer service a priority and are dedicated to ensuring every visit to our dealership is amazing. We're happy to see that you are thrilled with your new vehicle and we look forward to working with you again!

August 24, 2019

Awesome salesperson Great experience. Was easy to find the perfect truck at an Awesome price!! We loved everything from Mike to Andy in financing! Would recommend anyone More

by Kmateer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Russo, Erick Greene, Mike Chuckerel
Aug 26, 2019 -

Criswell Chevrolet of Thurmont responded

So many of our customers agree that the outstanding buying experience at Criswell of Thurmont is well worth the drive! It's exciting to see that you enjoyed an all-around remarkable purchasing process while working with the friendly and professional staff at our dealership. We value your business and sincerely appreciate the recommendations.

August 19, 2019

Wonderful This was my second time working with Mike and he exceeds all expectations. He is very professional and always a pleasure to work with. He is very info More

by Samivan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Chuckerel
Aug 20, 2019 -

Criswell Chevrolet of Thurmont responded

Thanks for choosing to work with the Criswell of Thurmont team! We're happy to see that you found our staff to be so courteous and knowledgeable. We look forward to your next visit with us!

August 10, 2019

Terrible Went in to get a truck...they gave me crap for my trade...not even kkb...about $4500 less then other dealerships.and when I said that was the lowest a More

by Disappointed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Clayton Kennedy
August 05, 2019

Friendly staff that doesn't mind taking your money. Brought my car here multiple times, always pricey, but was expensive work, the last time however I brought my car in to simply get my tail lights repl More

by Bigchump123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Plakas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dory McIntosh
August 03, 2019

Clayton in an all-star! Purchased new Corvette in June. The people were friendly and my salesman Clayton was fantastic. I have since had my first service, and though it's a More

by Blue Vette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Kennedy
Aug 12, 2019 -

Criswell Chevrolet of Thurmont responded

We're thrilled to see that you had an awesome car buying experience at Criswell of Thurmont! Clayton and the other members of our team are dedicated to offering remarkable purchasing and service experiences that are well worth the drive to our dealership. We appreciate your recommendations and look forward to your next visit with us.

August 03, 2019

Great salesperson! Would definitely purchase another vehicle here. Mike was awesome! Very attentive, knowledgeable, trustworthy, & made sure we were fully satisfied befo More

by Stephanie84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Levy, Mike Chuckerel
Aug 12, 2019 -

Criswell Chevrolet of Thurmont responded

Customer satisfaction is important to us and it is rewarding to see that you were pleased with your recent buying experience at Criswell of Thurmont. We value the opportunity to work with you and hope to be of assistance with any of your future automotive needs.

August 01, 2019

Honest, Straight Forward, Respectful, Family Oriented Mike Boyce and Jeff Croteau are excellent. They did exactly what they said they would do on the phone, are straight forward, and very respectful. Ther More

by Derek DeRossett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Croteau
Aug 12, 2019 -

Criswell Chevrolet of Thurmont responded

Thank you for taking the time to share the details of your recent visit to Criswell of Thurmont. It is our goal to offer an exceptional customer service experience and we're happy to see that you were pleased with the outstanding buying event that Mike and Jeff provided. We look forward to continuing to work with you!

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