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Criswell Chevrolet of Thurmont

Thurmont, MD

4.8
573 Reviews
Welcome to Criswell Chevrolet of Thurmont, a new and used dealership near Frederick County and Hagerstown, MD offering a large selection of Chevy cars, trucks, and SUVs. We are proud to serve drivers from all over the Frederick County area from Hagerstown, Taneytown, Smithsburg, Westminster & Frederick, MD to Greencastle & Gettysburg, PA. Our Chevy dealership is committed to maintaining excellent customer service and care at all times in all departments from sales, to service, to finance. We offer a great selection of new & used Chevrolet models like Malibu, Impala and Sonic. We also offer Equinox, Traverse and Silverado models for our Frederick County Chevrolet shopper. Visit Criswell Chevrolet of Thurmont or check out our online inventory today.
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111 Frederick Road

Thurmont, MD

21788

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Showing 573 reviews

September 27, 2024

It was a pleasure working with Chris today. He is a excellent salesmen and helped us get the truck we really enjoyed. No pressure at all. I highly recommend anyone looking for a vehicle to ask More

by Markthomas735
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Criswell Chevrolet of Thurmont responded

Thanks for choosing Criswell of Thurmont! We're happy to see you enjoyed an excellent purchasing process from start to finish and welcome you to reach out with any additional questions.

September 25, 2024

DO NOT TAKE YOUR VEHICLE HERE FOR WORK! ! Misdiagnosed two warranty claims. Service writer didn't do his job, mechanic stated different things than that which was on the invoice sheet, servi More

by Chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Berger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Martin
Sep 26, 2024 -

Criswell Chevrolet of Thurmont responded

Thank you for sharing this detailed review. Our goal is to provide a positive service event, and we regret this was not your experience. Your comments have been shared with our management team for review as we are continually working to improve the overall customer experience for all customers. If we can be of service to you in the future, we welcome you to reach out at your convenience.

Sep 26, 2024 -

Chad responded

There is no need to share it with your management team since I have already met with them. They have already refused to refund any actual money to me and only offered me store credit. Store credit doesn’t put the money back in my pocket or put food on the table. It’s only good for overpriced parts or service.

September 22, 2024

Very pleased with the deal that was made to allow us to drive away with the vehicle we wanted. More

by krystlerumbaugh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Blum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Dawson
Sep 23, 2024 -

Criswell Chevrolet of Thurmont responded

Congratulations on your recent vehicle purchase! We're happy to see you were pleased with your overall experience at Criswell of Thurmont and welcome you to reach out if we can help in any other way.

September 19, 2024

Everyone that helped us at the Thurmont Criswell was great! Especially Liam! Thank you for a smooth transaction. More

by jen.belluomo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liam Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle in Finance Dept.
Sep 20, 2024 -

Criswell Chevrolet of Thurmont responded

It's our pleasure to help! Thanks for sharing these positive comments with us.

September 19, 2024

Very professional friendly and at the same time patient and accommodating . Loved working with him . More

by Omer mohammed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liam Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Criswell Chevrolet of Thurmont responded

It's great to see you found our staff to be so helpful! We welcome you to reach out if we can be of further assistance.

September 16, 2024

Respectful, friendly and honest staff. No pressure sales, just delivered facts, responded to questions quickly and accurately. Very pleasant experience overall. More

by MaxRom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liam Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Dawson
Sep 16, 2024 -

Criswell Chevrolet of Thurmont responded

It's wonderful to know you enjoyed an outstanding purchasing process at Criswell of Thurmont! We appreciate your positive feedback and hope to be of service to you in the future.

September 07, 2024

The experience was very informative and easy going. Highly recommend dealing with the Thurmont team. More

by automateandinnovate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liam Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Criswell Chevrolet of Thurmont responded

We're happy to hear our top notch team earned your recommendations! We value your business and welcome you to reach out if we can be of further assistance.

September 05, 2024

Great experience, knows his stuff and was very friendly, really walked me threw everything in the car buying process More

by ryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liam Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Dawson
Sep 06, 2024 -

Criswell Chevrolet of Thurmont responded

Thanks for letting us know you had a great experience while working with our knowledgeable staff! Don't hesitate to give us a call or stop by if we can be of further assistance.

September 04, 2024

I highly recommend Liam Graham. He is knowledgeable, kind, proficient, and professional. He checked on us periodically and made sure the car buying process went as smooth as possibl More

by Ray Duffy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacy Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liam Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Dawson
Sep 06, 2024 -

Criswell Chevrolet of Thurmont responded

It's rewarding to know we earned your recommendations! Thanks so much for taking the time to share this positive feedback with us.

August 29, 2024

One of the BEST buying experiences we have had Mark Blum was a pleasure to work with from start to finish he made our buying experience effortless. The whole team at Criswell was a pleasure to work with (Th More

by Mmacks62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liam Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Blum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Sheffer, Dennis Dawson
Aug 30, 2024 -

Criswell Chevrolet of Thurmont responded

It's exciting to see you found our entire team enjoyable to work with during your recent vehicle purchasing process! Our friendly and knowledgeable staff is always happy to help with any of your automotive needs, and we welcome you to reach out if we can be of service to you in the future.

Aug 31, 2024 -

Mmacks62 responded

Thank you!!!!