Criswell Chevrolet of Thurmont

I live in upstate NY,James Thompson took me under his wing and guided me through the entire process. Saved me thousands of dollars & was vtery professional! Upon arrival,he took the time to answer all m wing and guided me through the entire process. Saved me thousands of dollars & was vtery professional! Upon arrival,he took the time to answer all my questions in great detail & displayed excellent knowledge of the 2024 silverado high country! James ,Thank you again & be ready to sell me that Corvette! More

James was great to work with! His no-pressure approach to sales earned him an easy sale! We went in looking and finalized a deal that same visit. Honest, dedicated and easy to wor His no-pressure approach to sales earned him an easy sale! We went in looking and finalized a deal that same visit. Honest, dedicated and easy to work with. HIGHLY RECOMMEND! More

Best dealership I’ve bought from by far. James Thompson is a great salesman and very easy to work with. Highly recommend. James Thompson is a great salesman and very easy to work with. Highly recommend. More

We had a great experience with James buying our new car. We are very happy with Chriswell in thurmont. James was very helpful and professional during the whole process. And Jeff made our entire financial pr We are very happy with Chriswell in thurmont. James was very helpful and professional during the whole process. And Jeff made our entire financial process easy. Thank you More

I would not recommend Criswell to people. Their staff does not communicate warranties and information well. I bought a vehicle from them and had issues which I told them about. I did not Their staff does not communicate warranties and information well. I bought a vehicle from them and had issues which I told them about. I did not get it fixed within 30 days which I was not told was a requirement and they wanted $150 to diagnose even though they knew it was a problem. I had another issue with the same vehicle for engine repairs. They sold me a limited warranty which only covered $3000 of damages and did not disclaim this upon purchase. I am not fighting to get warranty coverage for even this minimal amount. More

James was outstanding with great customer services and knowledge. James was very helpful in my busying process. He explained in detail about the vehicle characteristics, features and performance and even knowledge. James was very helpful in my busying process. He explained in detail about the vehicle characteristics, features and performance and even taking me to a test drive. He made the buying process very smooth and i was definitely a happy customer to walk out with a brand new vehicle. James actually stayed late passed his scheduled shift just to make sure everything was completed and I drive off happy. More

I was reluctant to call Criswell Chevrolet, as I live in Florida, I wasn't sure that I would get the time of day. Well, as it turned out I spoke to James Thompson & It was not long before I realized that I Florida, I wasn't sure that I would get the time of day. Well, as it turned out I spoke to James Thompson & It was not long before I realized that I was, dealing with a person who appreciated helping a potential customer. The negotiations went very smooth without any problems. I truly enjoyed dealing with James Thompson, he made the process easy. I highly recommend James Thompson & Criswell Chevrolet More

James was very helpful, he made the process smooth and fast which is something I really value! fast which is something I really value! More

the salesman was very helpful and kind not pushy, salesmanager did a great job getting the best deal salesmanager did a great job getting the best deal More

Outstanding customer service; professional and knowledgeable sales staff; helpful finance staff. Good people to work with when trading in my vehicle for new one. knowledgeable sales staff; helpful finance staff. Good people to work with when trading in my vehicle for new one. More