Criswell Chevrolet of Thurmont

Mike was fantastic to work with. Very Professional & Personable. I felt very comfortable from the get go. He wasn't pushy & he did his research on what I was looking for. For me, educating a buyer only Personable. I felt very comfortable from the get go. He wasn't pushy & he did his research on what I was looking for. For me, educating a buyer only helps them to make a wise purchase. Very grateful for Mike. More

Great Sale Experience Stephanie was exceptional in her initial presentation and maintained the personal touch and professionalism throughout the sale. Never felt pressured Stephanie was exceptional in her initial presentation and maintained the personal touch and professionalism throughout the sale. Never felt pressured and felt like she was working within my budget and my best interest. Would highly recommend her as a sales person. More

My fiance and I had been vehicle shopping for a few weeks before stumbling upon Criswell and Mike Chuckerel. We were actually on our way home on a Monday night around 7pm from another dealership in frederick before stumbling upon Criswell and Mike Chuckerel. We were actually on our way home on a Monday night around 7pm from another dealership in frederick when my fiance was online looking for Honda Pilots when we came across 2 at Criswell so we swung in. Mike greeted us with a smile as we walked inside and couldn't have been more helpful with absolutely no pressure. Mike answered every question and concern we had with what we felt was not a salesman but a good friend helping us through this process which everybody knows buying a car can be very stressful but Mike made it the easiest purchase process I've ever had. We actually left that night and planned on continuing our search elsewhere which we did but Mike actually saved us from making a significant financial mistake at another dealership by researching on his own time and his day off the other vehicle that we told him we were going to purchase elsewhere. After talking to him and him explaining his findings we knew Mike was our guy because he was genuine with his approach and just wanted to help us out whether we bought from him or the other location. We decided to go back and deal with Mike and he turned us over to the next great team member at criswell which was Richard Baker the finance man. Once he got our deal into the computer the payments were significantly higher than we anticipated and were ready to continue our search for something cheaper. Richard said hang on a second and started punching the keys on the computer and within 10 mins he got our interest lowered over a full percentage point and had the manager make an adjustment and got our payment exactly where we wanted it. I know this is a long review but I really just wanted anyone that reads reviews to know how great of an experience we had at criswell with Mike, Richard and anybody we had any contact with. Great dealership. Great selection and an even better staff top to bottom. We couldn't be happier. If you need a vehicle contact Mike you won't be disappointed I promise. Thanks again Mike and Richard. More

We were at Criswell on Friday with Angela Pecorio and she bought a car with Mike Chuckerel and he did a fantastic job. He explained everything very well and took care of Angela. Thank you so much for havin bought a car with Mike Chuckerel and he did a fantastic job. He explained everything very well and took care of Angela. Thank you so much for having a guy who was not pushy but very understanding and very informative. We appreciated his help and service. Thanks Mike we would return to Criswell because if Mikes excellent service. Thanks again great job. 5 stars More

Very good salesman to deal with. Mike was a pleasure to deal with . Very helpful in my purchase of a Toyota Highlander. He made sure I was as pleased as possible. Mike was a pleasure to deal with . Very helpful in my purchase of a Toyota Highlander. He made sure I was as pleased as possible. More

2012 tacoma I felt i was treated fairly and with respect during the process of buying my 2012 Toyota Tacoma. Mike answered all my questions and if he didn't know I felt i was treated fairly and with respect during the process of buying my 2012 Toyota Tacoma. Mike answered all my questions and if he didn't know the answer he found the answer for me. i would recommend Mike to my friends. More

Awesome service dept., quality work, great customer service Brandon was absolutely phenomenal on getting my truck in the shop and working out all the problems in the shortest amount of time possible. Truck serv Brandon was absolutely phenomenal on getting my truck in the shop and working out all the problems in the shortest amount of time possible. Truck service was excellent and the customer service was even better! very professional and knowledgeable and let me in the loop throughout the entire process. I highly recommend this service center and especially Brandon to anyone who is in need of any kind of servicing. 100% pleased. More

It was a pleasure buying a vehicle from Mike at Criswell-Thurmont. We had not bought a vehicle in almost 10 years and were a little anxious about the process. Mike was able to answer all our ques Criswell-Thurmont. We had not bought a vehicle in almost 10 years and were a little anxious about the process. Mike was able to answer all our questions and made it a comfortable experience. We would definitely recommend Mike Chuckerel and Criswell of Thurmont to our friends and family. More

3500 Chevy dually It was very nice to work with Mike purchasing my vehicle he was a real gentleman I will let my friends and family know that this is a good place to It was very nice to work with Mike purchasing my vehicle he was a real gentleman I will let my friends and family know that this is a good place to purchase a vehicle More

Awesome!! Mike provided me with the best service I have ever received from a dealer. You will be surprise of how kind and gentle Mike's voice is...especially if Mike provided me with the best service I have ever received from a dealer. You will be surprise of how kind and gentle Mike's voice is...especially if you think that he used to be a policeman for 30 plus year before starting to sell cars. :) I will for sure recommend Criswell Chevrolet to family and friends in the future , an I will definitely point them in Mike's direction. Thank you! More