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Criswell Chevrolet of Thurmont

Thurmont, MD

4.8
573 Reviews
Welcome to Criswell Chevrolet of Thurmont, a new and used dealership near Frederick County and Hagerstown, MD offering a large selection of Chevy cars, trucks, and SUVs. We are proud to serve drivers from all over the Frederick County area from Hagerstown, Taneytown, Smithsburg, Westminster & Frederick, MD to Greencastle & Gettysburg, PA. Our Chevy dealership is committed to maintaining excellent customer service and care at all times in all departments from sales, to service, to finance. We offer a great selection of new & used Chevrolet models like Malibu, Impala and Sonic. We also offer Equinox, Traverse and Silverado models for our Frederick County Chevrolet shopper. Visit Criswell Chevrolet of Thurmont or check out our online inventory today.
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111 Frederick Road

Thurmont, MD

21788

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Showing 573 reviews

July 15, 2020

Dustin was amazing!! So patient, explained the buying process and went over the entire car with my wife, Dustin truly went above and beyond to give us a great experience! Thank you so much Dustin! More

by Honest customer
Recommend Dealer
Yes
Employees Worked With
Dustin Deal
Jul 16, 2020 -

Criswell Chevrolet of Thurmont responded

Thank you for taking the time to share this positive feedback! It's our goal to provide an outstanding car buying event, and it's rewarding to know that Dustin delivered a fantastic purchasing process from start to finish. Don't hesitate to reach out if we can be of further assistance.

July 15, 2020

Brandon always makes time for me even when the shop is busy!! Brandon makes sure my vehicle is well taken care of and truly goes above and beyond the call!! Thanks so much Brandon!!! More

by Honest customer
Recommend Dealer
Yes
Employees Worked With
John Bierman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2020 -

Criswell Chevrolet of Thurmont responded

That's wonderful to hear! We really appreciate both your business and positive comments about our staff. It's our pleasure to help, and we look forward to continuing to work with you on any of your automotive needs.

July 14, 2020

Unsurpassed customer service! Unsurpassed customer service. Mike was completely transparent with every aspect from the moment we met him. He came in on his day off and was an absol More

by jodilcobb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Chuckerel
Jul 16, 2020 -

Criswell Chevrolet of Thurmont responded

We're thrilled to hear that Mike exceeded your expectations during your recent visit to Criswell of Thurmont! Our team is dedicated to offering a high quality vehicle buying event and we appreciate knowing that this was your experience. Thanks again for taking the time to share this information!

July 09, 2020

Kwame was GREAT! He took his time to compare options with us and to find the best fit for our family! He was extremely personable and easy to work with! We highly recommend him! More

by Jessiej101807
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kwame Odum
Jul 12, 2020 -

Criswell Chevrolet of Thurmont responded

It's wonderful to know that you had such a great car buying experience while working with Kwame! Our staff is here to help and takes pride in offering a purchasing process that is easy, efficient, and enjoyable. Thanks again for choosing Criswell of Thurmont for your new vehicle. We look forward to working with you again and sure do appreciate the recommendations.

July 08, 2020

Professional and Knowledgeable This dealership was highly recommended to me by a dear friend and my mechanic, Dwayne. * I got stood up for my 'scheduled'' appointment. I had as More

by katiegismoe7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Croteau, Kaity Dement
Jul 12, 2020 -

Criswell Chevrolet of Thurmont responded

Thank you for sharing these details with us. It's our goal to offer a great car buying experience, and we are disappointed to see that your visit did not go as planned. We apologize for this inconvenience and will review this with our staff. We certainly hope that you will consider giving us another chance to work with you in the future to offer a more positive experience.

July 04, 2020

Kwame Odum was a great representative for Criswell Chevy. He answered all of our questions and fully explained the buying process step by step. I felt he was helping us BUY a car and not trying to SELL me More

by Cv411970
Recommend Dealer
Yes
Employees Worked With
Kwame Odum
Jul 06, 2020 -

Criswell Chevrolet of Thurmont responded

It's rewarding to know that you were completely satisfied with your recent car buying event at Criswell of Thurmont. Our knowledgeable staff is always ready to provide an all-around great purchasing process from start to finish, and we truly value your business and positive comments.

June 30, 2020

Efficient and always willing to help. Helped get my new truck fixed. Advised whatever I need he will help with just give him a call. More

by Jlh3910
Recommend Dealer
Yes
Employees Worked With
Jeffrey Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Greene, Kaity Dement
Jul 02, 2020 -

Criswell Chevrolet of Thurmont responded

Our outstanding staff is here to help with all of your automotive needs, and we appreciate you taking the time to recognize the efforts of our team here at Criswell of Thurmont. We value the opportunity to work with you and look forward to your next visit with us!

June 28, 2020

We had a great experience at Criswell. Andre was super helpful and one of the nicest guys around. If you’re buying a car I’d definitely recommend dealing with Andre. More

by Cody
Recommend Dealer
Yes
Employees Worked With
Andre Harrison, Andy Russo
Jul 02, 2020 -

Criswell Chevrolet of Thurmont responded

Thanks for sharing your recommendations and this great review! We look hope to be of service to you again in the future.

June 24, 2020

We had a great experience, very friendly staff ,very helpful and willing to work. Will definitely look at them again when its time for a new vehicle. More

by amace
Recommend Dealer
Yes
Employees Worked With
Andre Harrison, Mark Levy
Jun 26, 2020 -

Criswell Chevrolet of Thurmont responded

Thanks so much for sharing these kind comments! We're happy to see you were pleased with your experience and look forward to working with you in the future.

June 21, 2020

great experence Mike went above and beyond to help put us in a car. Mike was there to help in any way every step of the way. More

by Shawn&Brandyw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Chuckerel
Jun 23, 2020 -

Criswell Chevrolet of Thurmont responded

It's wonderful to hear that you had such a great experience while purchasing your car from Criswell of Thurmont! Many of our customers comment on the great service Mike provides and we're happy to see you were pleased with the knowledge and professional assistance he offered throughout your buying event. We value your business and hope to be of service again!

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