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Criswell Chevrolet of Thurmont

Thurmont, MD

4.8
558 Reviews
Welcome to Criswell Chevrolet of Thurmont, a new and used dealership near Frederick County and Hagerstown, MD offering a large selection of Chevy cars, trucks, and SUVs. We are proud to serve drivers from all over the Frederick County area from Hagerstown, Taneytown, Smithsburg, Westminster & Frederick, MD to Greencastle & Gettysburg, PA. Our Chevy dealership is committed to maintaining excellent customer service and care at all times in all departments from sales, to service, to finance. We offer a great selection of new & used Chevrolet models like Malibu, Impala and Sonic. We also offer Equinox, Traverse and Silverado models for our Frederick County Chevrolet shopper. Visit Criswell Chevrolet of Thurmont or check out our online inventory today.
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111 Frederick Road

Thurmont, MD

21788

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Showing 558 reviews

August 07, 2020

Mike stayed the course We were set on a particular Mustang and Mike made sure we were informed daily on the car's availability through inspection. Mike streamlined the buyin More

by chrisamos
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Levy, Mike Chuckerel
Aug 26, 2020 -

Criswell Chevrolet of Thurmont responded

Congratulations! We're happy to see that we were able to deliver the car you were waiting for! The professional staff here at Criswell of Thurmont is dedicated to providing an exceptional purchasing process and we sincerely appreciate this positive review of your experience at our dealership.

July 28, 2020

Great guy to work with! This was my first out of state purchase, he made everything effortless. I will be a return customer and I’m 5.5 hrs away. More

by Josh T.
Recommend Dealer
Yes
Employees Worked With
Clayton Kennedy
Jul 29, 2020 -

Criswell Chevrolet of Thurmont responded

It's wonderful to hear that you enjoyed a seamless purchasing process at Criswell of Thurmont! We value your business and look forward to working with you again when you're ready to buy another vehicle.

July 26, 2020

Mike thanks for the help with purchasing our truck . We felt at ease with you and the rest of the staff thanks again. Lynn and Jake More

by Lynnjake10
Recommend Dealer
Yes
Employees Worked With
Mike Chuckerel
Jul 28, 2020 -

Criswell Chevrolet of Thurmont responded

Thanks so much for sharing this kind review! We appreciate the opportunity to work with you and hope to be of assistance with any future automotive needs.

July 18, 2020

2500 Ram Diesel Truck Everyone was very nice! Andre was awesome! Helped us get a good deal. It is an awesome truck! We were surprised to buy the truck that day! More

by Dichas238
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Harrison, Mike Chuckerel
Jul 22, 2020 -

Criswell Chevrolet of Thurmont responded

Congratulations on your new vehicle! It's exciting to see that you were able to go home with a new truck from Criswell of Thurmont. Our friendly and helpful team makes customer satisfaction a priority, and we're thrilled to know you were pleased with your entire buying experience at our dealership.

July 17, 2020

Mike was outstanding from the time we shook hands. I was looking for a truck and today i bought one! His honesty and integrity showed through, allowing us to buy a used truck in great shape. If you need a s More

by Curtdryman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Harrison, Mark Levy, Mike Chuckerel
Jul 22, 2020 -

Criswell Chevrolet of Thurmont responded

Thanks for the great review! We're happy to see that our helpful and professional staff delivered such an awesome truck buying event. We value the opportunity to work with you and hope to be of assistance with any future automotive needs!

July 15, 2020

Dustin was amazing!! So patient, explained the buying process and went over the entire car with my wife, Dustin truly went above and beyond to give us a great experience! Thank you so much Dustin! More

by Honest customer
Recommend Dealer
Yes
Employees Worked With
Dustin Deal
Jul 16, 2020 -

Criswell Chevrolet of Thurmont responded

Thank you for taking the time to share this positive feedback! It's our goal to provide an outstanding car buying event, and it's rewarding to know that Dustin delivered a fantastic purchasing process from start to finish. Don't hesitate to reach out if we can be of further assistance.

July 15, 2020

Brandon always makes time for me even when the shop is busy!! Brandon makes sure my vehicle is well taken care of and truly goes above and beyond the call!! Thanks so much Brandon!!! More

by Honest customer
Recommend Dealer
Yes
Employees Worked With
John Bierman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2020 -

Criswell Chevrolet of Thurmont responded

That's wonderful to hear! We really appreciate both your business and positive comments about our staff. It's our pleasure to help, and we look forward to continuing to work with you on any of your automotive needs.

July 14, 2020

Unsurpassed customer service! Unsurpassed customer service. Mike was completely transparent with every aspect from the moment we met him. He came in on his day off and was an absol More

by jodilcobb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Chuckerel
Jul 16, 2020 -

Criswell Chevrolet of Thurmont responded

We're thrilled to hear that Mike exceeded your expectations during your recent visit to Criswell of Thurmont! Our team is dedicated to offering a high quality vehicle buying event and we appreciate knowing that this was your experience. Thanks again for taking the time to share this information!

July 09, 2020

Kwame was GREAT! He took his time to compare options with us and to find the best fit for our family! He was extremely personable and easy to work with! We highly recommend him! More

by Jessiej101807
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kwame Odum
Jul 12, 2020 -

Criswell Chevrolet of Thurmont responded

It's wonderful to know that you had such a great car buying experience while working with Kwame! Our staff is here to help and takes pride in offering a purchasing process that is easy, efficient, and enjoyable. Thanks again for choosing Criswell of Thurmont for your new vehicle. We look forward to working with you again and sure do appreciate the recommendations.

July 08, 2020

Professional and Knowledgeable This dealership was highly recommended to me by a dear friend and my mechanic, Dwayne. * I got stood up for my 'scheduled'' appointment. I had as More

by katiegismoe7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Croteau, Kaity Dement
Jul 12, 2020 -

Criswell Chevrolet of Thurmont responded

Thank you for sharing these details with us. It's our goal to offer a great car buying experience, and we are disappointed to see that your visit did not go as planned. We apologize for this inconvenience and will review this with our staff. We certainly hope that you will consider giving us another chance to work with you in the future to offer a more positive experience.

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