Criswell Chevrolet of Thurmont

From the first call with Dustin Deal, New Vehicle Sales associate I knew I made the right choice with Criswell in Thurmont, MD. Dustin was very responsive in following through on all my request for info associate I knew I made the right choice with Criswell in Thurmont, MD. Dustin was very responsive in following through on all my request for information throughout the entire custom factory order of my new 2021 Corvette. Every step of the way, Dustin kept me updated. As I had some specific questions regarding custom order policy, I had the opportunity to speak with their Gen Mgr Doug Martin. What a pleasure to have talked with him. All my questions were answered, and followed up with a written email. Criswell performed exactly as I was hoping for. The car was prepared for delivery, and spotless in every way. The paperwork was all in order and was a quick process to go through. Dustin went over all the features and settings with me, and I was set to go. I would highly recommend working with Dustin Deal at Criswell Thurmont and the rest of their team. More

I bought a used 2018 Ram 1500 from Criswell Chevrolet and our sales person: Mike Chuckerel was very professional in all aspects of the sale and making it happen. He answered all questions and concerns; and I our sales person: Mike Chuckerel was very professional in all aspects of the sale and making it happen. He answered all questions and concerns; and I will be asking for him when I purchase my next vehicle From Criswell Chevrolet in Thurmont, MD. Mr. Chuckerel was very proficient, and punctual in the sale. If you are in the market for either new or used vehicles, I strongly recommend using Criswell Chevrolet and Mr. Mike Chuckerel. More

Efficient, knowledgeable, attentive staff made for a fast sale. Kwame and Mike were great to work with along with the finance officer and general manager. sale. Kwame and Mike were great to work with along with the finance officer and general manager. More

This is my 4th vehicle I've bought from Criswell in Thurmont and I've never felt an ounce of pressure from anyone. They make vehicle buying process so easy. Kwame is awesome and couldn't be more helpfu Thurmont and I've never felt an ounce of pressure from anyone. They make vehicle buying process so easy. Kwame is awesome and couldn't be more helpful. Thanks More

Kwame: Was totally professional in all aspects of the process to help me decide whether or not to purchase a car. He reviewed all the standard equipment and options. Explained the differences between 1L process to help me decide whether or not to purchase a car. He reviewed all the standard equipment and options. Explained the differences between 1LT, 2LT 3LT trim levels. He provided insight to all the options and packages. so I could make an informed decision. He was instrumental in helping me to purchase the car and went through the purchasing and financial options available to me. I had many questions and Kwame was refreshingly responsive to all my queries. I appreciated his follow up actions of keeping me informing. me updates in the status of my car after ordering it. Kwame was an ambassador of good will for Criswell Chevrolet. More

Awesome experience with Kwame and team today couldn’t ask for a better group to buy a truck from! I highly recommend doing business Criswell Chevrolet ! for a better group to buy a truck from! I highly recommend doing business Criswell Chevrolet ! More

From the beginning to the end of my purchase I was so pleased with every aspect of the sale. My salesman Kwame Odum made me feel right at home as if I was family. I couldn’t ask for a better truck buying pleased with every aspect of the sale. My salesman Kwame Odum made me feel right at home as if I was family. I couldn’t ask for a better truck buying experience. Thank you all at Criswell Chevrolet More

Being a little hesitant with purchasing a vehicle but after help from Kwame he really helped me figure out the best deal for me and my family. It was a long process but he helped me through the entire wa after help from Kwame he really helped me figure out the best deal for me and my family. It was a long process but he helped me through the entire way and definitely made it possible. Criswell is lucky to have someone who takes joy in what they do for others. Could not have done this without his help. More

Has not followed through on promised sales package from 3 months ago. All black package on 2020 Trail Boss has not been delivered as promised. months ago. All black package on 2020 Trail Boss has not been delivered as promised. More

What a great experience! Kwame was very knowledgeable, helpful, patient and from picking up the phone to walking us to our new car was a great experience!! helpful, patient and from picking up the phone to walking us to our new car was a great experience!! More