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Criswell Chevrolet of Thurmont

Thurmont, MD

4.8
558 Reviews
Welcome to Criswell Chevrolet of Thurmont, a new and used dealership near Frederick County and Hagerstown, MD offering a large selection of Chevy cars, trucks, and SUVs. We are proud to serve drivers from all over the Frederick County area from Hagerstown, Taneytown, Smithsburg, Westminster & Frederick, MD to Greencastle & Gettysburg, PA. Our Chevy dealership is committed to maintaining excellent customer service and care at all times in all departments from sales, to service, to finance. We offer a great selection of new & used Chevrolet models like Malibu, Impala and Sonic. We also offer Equinox, Traverse and Silverado models for our Frederick County Chevrolet shopper. Visit Criswell Chevrolet of Thurmont or check out our online inventory today.
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111 Frederick Road

Thurmont, MD

21788

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Showing 558 reviews

January 02, 2021

Awesome experience with Kwame and team today couldn’t ask for a better group to buy a truck from! I highly recommend doing business Criswell Chevrolet ! More

by Sfine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Levy, Kwame Odum
Jan 04, 2021 -

Criswell Chevrolet of Thurmont responded

Thanks for the recommendations! It's wonderful to see that you were pleased with your all-around great experience at Criswell of Thurmont, and we hope to be of service in the future.

Jan 04, 2021 -

Sfine responded

Thanks for a great experience

January 02, 2021

From the beginning to the end of my purchase I was so pleased with every aspect of the sale. My salesman Kwame Odum made me feel right at home as if I was family. I couldn’t ask for a better truck buying More

by Jlsiding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kwame Odum
Jan 04, 2021 -

Criswell Chevrolet of Thurmont responded

We value the chance to provide for your automotive needs and are happy to hear that you had a remarkable truck buying experience from start to finish. Thanks again for sharing these positive comments with us!

January 01, 2021

Being a little hesitant with purchasing a vehicle but after help from Kwame he really helped me figure out the best deal for me and my family. It was a long process but he helped me through the entire wa More

by Sabrina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kwame Odum
Jan 04, 2021 -

Criswell Chevrolet of Thurmont responded

We're happy we could help! Thank you for allowing us to assist with your recent vehicle purchase. It's wonderful to know that Kwame delivered an outstanding buying event that met both your needs and budget. Don't hesitate to reach out if we can help with any other automotive needs.

December 31, 2020

Has not followed through on promised sales package from 3 months ago. All black package on 2020 Trail Boss has not been delivered as promised. More

by Tblack760
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Curt Bossaller
Jan 28, 2021 -

Criswell Chevrolet of Thurmont responded

Your feedback helps us improve, and we would like to extend our sincere apologies for this less than positive experience at our dealership. We encourage you to reach out to our manager if we can be of further assistance.

December 19, 2020

What a great experience! Kwame was very knowledgeable, helpful, patient and from picking up the phone to walking us to our new car was a great experience!! More

by scottryanmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kwame Odum
Dec 22, 2020 -

Criswell Chevrolet of Thurmont responded

It's our goal to offer a simple and seamless buying event at Criswell of Thurmont, and we're thrilled to see that you had a great experience while working with Kwame.

December 18, 2020

Would recommend seeing Kwane to assist with you next vehicle purchase. We could not have asked for better customer service. No pressure just great service. We love our truck. More

by Ddems69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kwame Odum
Dec 22, 2020 -

Criswell Chevrolet of Thurmont responded

Congratulations on your truck purchase! It's wonderful to hear you had a top notch customer service experience that earned your recommendations. We value your business and look forward to the next opportunity to work with you.

December 12, 2020

This whole experience was wonderful! Kwame was amazing to work with and helped me find the perfect truck! Thank You! Highly recommend them to help you! More

by Brian McGraw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kwame Odum
Dec 18, 2020 -

Criswell Chevrolet of Thurmont responded

It's exciting to hear that you had a standout truck buying event while working with Kwame. We hope you enjoy your new truck from Criswell of Thurmont!

December 11, 2020

Great deal, and the best dealer experience I’ve had in the dozen cars I’ve purchased from dealers. Thanks for making it happen Kwame & Mike! More

by pk_325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kwame Odum
Dec 18, 2020 -

Criswell Chevrolet of Thurmont responded

Thanks for allowing us the opportunity to work with you to meet your automotive needs! It's great to see that you were pleased with the service you received at Criswell of Thurmont. Don't hesitate to reach out if we can help in any other way.

December 10, 2020

Couldnt have had a better experience! Process was painless and thanks to Joe Jacobs and Jeff Duncan,I had never been there before but would send anyone i know there. Never felt pressured or talked do More

by ewetzel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Jacobs, David Greenfeld
Dec 18, 2020 -

Criswell Chevrolet of Thurmont responded

It's our pleasure to help, and we're thrilled to see that you had such a positive experience while working with the professional and friendly team at Criswell of Thurmont! If you have any additional questions, don't hesitate to give us a call.

December 07, 2020

Clay was awesome to work with, made everything easy from start to finish. Best car buying experience I’ve ever had. Would work with him again in a heartbeat. More

by jdcahalljr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Kennedy
Dec 09, 2020 -

Criswell Chevrolet of Thurmont responded

Excellent! It's great to see that you thoroughly enjoyed your car buying experience while working with Clay at Criswell of Thurmont. Don't hesitate to reach out if we can help with any future automotive needs.

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