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Criswell Chevrolet of Thurmont

Thurmont, MD

4.8
558 Reviews
Welcome to Criswell Chevrolet of Thurmont, a new and used dealership near Frederick County and Hagerstown, MD offering a large selection of Chevy cars, trucks, and SUVs. We are proud to serve drivers from all over the Frederick County area from Hagerstown, Taneytown, Smithsburg, Westminster & Frederick, MD to Greencastle & Gettysburg, PA. Our Chevy dealership is committed to maintaining excellent customer service and care at all times in all departments from sales, to service, to finance. We offer a great selection of new & used Chevrolet models like Malibu, Impala and Sonic. We also offer Equinox, Traverse and Silverado models for our Frederick County Chevrolet shopper. Visit Criswell Chevrolet of Thurmont or check out our online inventory today.
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111 Frederick Road

Thurmont, MD

21788

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Showing 558 reviews

June 29, 2021

Kwame Odum is absolutely helpful and was super fun to work with! He answered every question we had and definitely did an awesome job showing us all the features our new 2021 Chevy Silverado High Country More

by P.jimenez1993
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwame Odum
Jul 06, 2021 -

Criswell Chevrolet of Thurmont responded

Thanks for telling us about your great experience! Kwame provides excellent service to ensure each customer enjoys a remarkable purchasing process from start to finish. Thanks again for choosing Criswell of Thurmont, and please feel free to give us a call if you have any other questions as you get used to the great features of your new Chevy.

May 31, 2021

Crisswell is completely transparent with pricing and stands by everything they say. We had a miscommunication about the warranty on a Sorento that we were serious about. Brandon made it right even thoug More

by Matt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KJ, Brandon Seitz, Jesse Burrier
Jun 02, 2021 -

Criswell Chevrolet of Thurmont responded

We're happy to see that you were pleased with your overall experience at Criswell of Thurmont! We apologize for the miscommunication and are glad that everything worked out and you are enjoying your Sorento. Thanks again for your patience and for taking the time to share this great review.

May 29, 2021

Joe made our truck buying experience easy.He didn’t Joe made our truck buying experience easy. He didn’t pressure us about anything . Instead he walked us through every part like a trusted friend. We More

by Kerry
Recommend Dealer
Yes
Employees Worked With
Joe Jacobs
Jun 02, 2021 -

Criswell Chevrolet of Thurmont responded

It's fantastic to see that you had an easy and enjoyable truck-buying experience at Criswell of Thurmont! We value your business and hope to be of service to you in the future.

May 28, 2021

Kwame Odin was wonderful! We could not have ask for a better sales consultant when ordering our 2021 Corvette. We will definitely refer him to everyone we know looking to buy. More

by Twhorton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwame Odum
Jun 02, 2021 -

Criswell Chevrolet of Thurmont responded

Thanks for the great review! We're thrilled to see that you enjoyed your Corvette purchasing process while working with Kwame! We value the opportunity to assist you and hope to be of service again in the future.

May 28, 2021

Highly recommend Criswell Thurmont. Couldn’t be happier how simple and fast the process was when we bought our new vehicle. Clay was great to deal with. My wife didn’t even have to some in and sign any p More

by Ejolles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Plakas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Kennedy
Jun 02, 2021 -

Criswell Chevrolet of Thurmont responded

It's our pleasure to deliver an easy and efficient purchasing process, and it's wonderful to hear that you were pleased with your experience. We look forward to working with you when you are ready for your next vehicle!

May 28, 2021

Everyone here was very friendly and made the purchase of my new car feel easy they really helped take the pressure off of this purchase. More

by Kaylabear46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Kennedy
Jun 02, 2021 -

Criswell Chevrolet of Thurmont responded

Congratulations on your new vehicle! We're happy to see that our professional staff provided a stress-free purchasing process.

May 22, 2021

This company is the shadiest company I have ever bought a truck from!!! They Added an extra point on the interest last minute from 3.99 % to 4.99 % and also added gap insurance we put 24,000 down no need for More

by branfordoffice
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
HARRY CRISWELL
May 28, 2021 -

branfordoffice responded

Your réponse is a JOKE!!! Never in my life have I felt so shafted!

May 17, 2021

Alex Rubio fue muy excelente con nosotros nos dio el precio que queríamos por nuestro carro y nos buscó el carro q estábamos queriendo desde hace un año More

by Lilian Lopez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex rubio
May 18, 2021 -

Criswell Chevrolet of Thurmont responded

Thank you for sharing this wonderful review with us! It's exciting to see that you had such a great buying experience at Criswell, and we hope to be of service to you again in the future.

May 15, 2021

Thank you so much. They went above and beyond to get us the truck we needed fast. I can’t say thanks enough. Awesome experience More

by Mondmechtruckshop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwame Odum
May 17, 2021 -

Criswell Chevrolet of Thurmont responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thanks again for taking the time to leave us this information about your recent visit.

May 14, 2021

Kwame was straight forward and efficient. Great friendly customer service, prompt attention and very fair pricing. We were extremely pleased!! From our online inquiry to driving off the lot-every interacti More

by The Murphy’s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwame Odum
May 17, 2021 -

Criswell Chevrolet of Thurmont responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Criswell of Thurmont, and we hope to see you again.

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