Criswell Chevrolet of Thurmont

the entire trip went well , from Vincent reaching back out to me , to giving me a price over email that was actually the price when i came in none of that give me a price then add all the other charges hi out to me , to giving me a price over email that was actually the price when i came in none of that give me a price then add all the other charges his price was the price out the door. from test drive to buying the truck, i was in and out in no more then an hour . Eric the fiance portion of the deal aka the money guy as i call em. was awsome as well. none of that pushy sales add on stuff were all use to . shared options with me if i said no there wasnt a long drawn out push tactic to get me to change that to a yes. Even the manager there came out to thank me for my purchase everyone was down to earth just real people answered any and all questions "even from my 8 year old daughter* was quick got everything i wanted for a fair price first time in many vehicle purchases where i litterly had zero comprimise as to what i wanted or did not want. short simple quick. alredy plan to return with family to purchase more from them. More

Staff were kind and knowledgeable. Visit time was reasonable.No complaints. I would return for regular maintenance. Visit time was reasonable.No complaints. I would return for regular maintenance. More

First off, I love the car. I couldn't be happier with my purchase. Everyone was great to deal with. I would leave 10 stars if possible. I will highly recommend this dealers I couldn't be happier with my purchase. Everyone was great to deal with. I would leave 10 stars if possible. I will highly recommend this dealership. More

The dealership has plenty of cars and everyone that l talked with was very nice. These is the second car I purchased from them talked with was very nice. These is the second car I purchased from them More

Every aspect of the experience with Mark was easy. He was straight forward, worked with us regarding our needs, and was always responsive. He was straight forward, worked with us regarding our needs, and was always responsive. More

Very friendly staff. Sale was thorough and complete. I believe we got a good deal and an excellent vehicle Sale was thorough and complete. I believe we got a good deal and an excellent vehicle More

I had an excellent experience with Mark and Erik. They were both fantastic, never making me feel pressured to make any decisions. They were honest, thorough, and detailed when providing information. They were both fantastic, never making me feel pressured to make any decisions. They were honest, thorough, and detailed when providing information. I’ve never had a salesperson take the time to explain the features of a car and show me how everything works like they did. And the process was fast. I will purchase from them again! More

Mark was amazing to work with and very straightforward. You know what you are getting with him and he doesn't dance around the facts of the vehicle. I had been to 5 other dealerships and Mark was the reaso You know what you are getting with him and he doesn't dance around the facts of the vehicle. I had been to 5 other dealerships and Mark was the reason I bought my car from Criswell. Like I said he was honest upfront and didn't mince words. I could tell he truly wanted me to be in the best vehicle for my needs. More

Every thing went great. Darren and Mike was awsome. Our new Equinox is also awsome. Darren and Mike was awsome. Our new Equinox is also awsome. More

We had a great experience working with Mark and we would definitely use them again. definitely use them again. More