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Criswell Chevrolet
Gaithersburg, MD
2,144 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,144 reviews
December 06, 2021
Gene was a great salesman. Called him same morning I bought the car to see if it was still available. Was in and out within a couple hours for the price I was looking for! In todays market finding a car bought the car to see if it was still available. Was in and out within a couple hours for the price I was looking for! In todays market finding a car is challenging but Gene was able to secure me a new ride! Will definitely be coming to Criswell in the future for another new ride! More
by Cory Shorter
December 05, 2021
Worked with Mario Adams. Couldn’t ask for a better car buying process. Very friendly and made the deal work for us. buying process. Very friendly and made the deal work for us. More
by Samalexan523
Employees Worked With
December 03, 2021
Mario is the go to guy…he hook me up and the whole buying process to 15 min…. Amazing experience process to 15 min…. Amazing experience More
by r.quinette
Employees Worked With
November 30, 2021
We purchased our 2017 Corvette Z06 at Criswell Chevrolet in Maryland. From the online connection to travelling there and being picked up at the airport to walking out the door with keys in hand, the staff t in Maryland. From the online connection to travelling there and being picked up at the airport to walking out the door with keys in hand, the staff that worked with us was fantastic. Kerry Hughes our salesman was awesome! He contacted us and maintained the communication until we arrived on site. He was very helpful thru the entire process and provided answers to our questions. He was well versed in the operation of the Corvette. Morris in finance was very accommodating with no pressure. The pro shop was friendly and helpful. We had a SUPER experience at Criswell! More
by Joel Slagle
Employees Worked With
November 29, 2021
My husband and I found Criswell to be very friendly, and accommodating. We were greeted on the lot, right away, while searching for the vehicle that we found online. We never felt pressure to buy, or purch accommodating. We were greeted on the lot, right away, while searching for the vehicle that we found online. We never felt pressure to buy, or purchase extras for the SUV. We were pleased with the efficiency of the transaction. We will definitely recommend Criswell to family and friends who are looking to buy a new, or pre owned car, truck, or SUV! We want to thank Mario Adams for his excellent service, and the overall experience of buying our SUV. We have had many stressful car buying experiences, in the past, but come away from this transaction with positivity and gratitude! More
by sljss
Employees Worked With
November 26, 2021
I really enjoyed my experience working with Chris Morgan at Criswell. The truck buying process was very smooth, and the price was very fair. I'll definitely be back next time. at Criswell. The truck buying process was very smooth, and the price was very fair. I'll definitely be back next time. More
by tlovett88
Employees Worked With
Christopher Morgan
November 24, 2021
Made a trip to meet Russell Carter whom I have been working on the phone and internet on 2022 Corvette since April. Having placed a deposit and waiting on an allocation to open. Finalized the build and working on the phone and internet on 2022 Corvette since April. Having placed a deposit and waiting on an allocation to open. Finalized the build and waiting on 3300. Thank You More
by lwebbsr
Employees Worked With
November 23, 2021
Was looking to possibly buy a corvette and had the pleasure of dealing with Kerry Hughes. He was absolutely wonderful. Provided me with all the information in a timely manner, very thorough and extr pleasure of dealing with Kerry Hughes. He was absolutely wonderful. Provided me with all the information in a timely manner, very thorough and extremely professional. I would highly recommend working with him if you are looking to buy a vehicle. ⭐️⭐️⭐️⭐️⭐️ More
by PaulaNJ
Employees Worked With
November 13, 2021
Although he could not fit in the new Corvette he was very agile outside the car showing me all features and options of my new car also very knowledgeable agile outside the car showing me all features and options of my new car also very knowledgeable More
by Cargeex
Employees Worked With
Other Employees :
Gene Hoffman, Mark Valcich
November 12, 2021
Having previously owned a 1977 Corvette (when I met my wife) I've always hoped for another one. When we made the decision to get a NEW one I reached out to Criswell Chevrolet's GM Jason Witte and Anthony wife) I've always hoped for another one. When we made the decision to get a NEW one I reached out to Criswell Chevrolet's GM Jason Witte and Anthony Vattuone. Both Jason and Anthony couldn't have been more dedicated to fulfilling our dream of a new Corvette. They treated us like family with constant status updates and a warm greeting the day of delivery. Anthony even ventured out into the rain to take pictures of our car being taken off the truck so that I could see it for the first time! Finally, the sales process couldn't have been any easier. From signing paperwork with Pete to receiving valuable training from Anthony on the 2022 Corvette's operational features. Hands-down, the BEST vehicle purchase experience I've ever had.....and I've had many. Thank you Jason, Anthony and Mr. Harry Criswell for everything! More
by ehonaker
