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Criswell Chevrolet
Gaithersburg, MD
2,179 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,179 reviews
December 10, 2024
Skyler was a huge help, I love my new car and he made sure I had a quick and no pressure purchase sure I had a quick and no pressure purchase More
by Ally
Employees Worked With
December 09, 2024
Brian Norwood and Criswell Cheverolet were great to work regarding purchasing a new C8 Corvette Convertible. I shopped several Chevy Dealers in Virginia and Florida that were horrible with following up wit regarding purchasing a new C8 Corvette Convertible. I shopped several Chevy Dealers in Virginia and Florida that were horrible with following up with me and playing games with fees and pricing, but Brian consistently followed up with me with pricing and other needed information. Brian also took the time to demonstrate the car and had it detailed before delivery. Brian's enthusiasm and knowledge made my experience a good one and I highly recommend Chriswell and Brian Norwood. More
by sb.barrs
Employees Worked With
December 06, 2024
I'm not familiar with the dealership, but was familiarized with the dealership through the employees who sold me my new vehicle. The employee informed me of the dealership and how he could help m familiarized with the dealership through the employees who sold me my new vehicle. The employee informed me of the dealership and how he could help me through the dealership. More
by gonzzzzzzz1
Employees Worked With
December 05, 2024
It was an absolute pleasure working with Tamiko Inman. He made the entire buying process hassle free. He made the entire buying process hassle free. More
by EMills
Employees Worked With
December 03, 2024
Brian was very attentive and went above and beyond to get us the car we wanted with the specifications we wanted . I would recommend him to anyone who wants to get a new car. us the car we wanted with the specifications we wanted . I would recommend him to anyone who wants to get a new car. More
by PaulVetter
Employees Worked With
December 03, 2024
Outstanding experience from start to finish! WOW! Brian went out of his way to get us the exact car that we wanted. He was a great communicator also!! Great to work with. Highly recommend both B WOW! Brian went out of his way to get us the exact car that we wanted. He was a great communicator also!! Great to work with. Highly recommend both Brian and Criswell. The financing was a great deal, and there was absolutely NO PRESSURE! 5 stars for sure!!! More
by JMVETTER
December 03, 2024
Skyler was a great salesman, He was very quick and respectful of my time constraint. He definitely gave a no pressure approach. respectful of my time constraint. He definitely gave a no pressure approach. More
by Ally
November 30, 2024
OUTSTANDING. I would definitely recommend and return to this dealership in the future and anyone is looking to purchase a Chevrolet or GMC. I would definitely recommend and return to this dealership in the future and anyone is looking to purchase a Chevrolet or GMC. More
by Jrcole73
November 27, 2024
Rude employee, slow to respond, will straight rip you off. Will never do business with him again off. Will never do business with him again More
by Rallybobally
Employees Worked With
November 25, 2024
Excellent service. Brian was tremendously efficient and answers all my questions. Was also in and out in record time! Brian was tremendously efficient and answers all my questions. Was also in and out in record time! More
by welegbe22
