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Criswell Chevrolet
Gaithersburg, MD
2,144 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,144 reviews
September 20, 2022
I’ve worked with many dealerships (luxury, performance, and general) in the past and I’ve never had such a great experience as I had with Criswell. It’s 170mi each way to the dealership and I’ll continue t and general) in the past and I’ve never had such a great experience as I had with Criswell. It’s 170mi each way to the dealership and I’ll continue to purchase cars from them in the future. Anthony Vattuone is THE best salesperson I’ve ever worked with. Honest, completely attentive to every question and need. It’s everything you wish other dealerships were. I generally don’t leave reviews but Anthony and Criswell deserve the praise. More
by JW
September 18, 2022
Russell is a really nice guy who and top notch when it came to helping me buy my 2023 Chevy Bolt. The process started in July 2022 when I contacted him via email to inquire about buying the car. Russell r came to helping me buy my 2023 Chevy Bolt. The process started in July 2022 when I contacted him via email to inquire about buying the car. Russell responded to my email even though he was on a weekend trip with his family! He then proceeded to help me figure out what I wanted in the car and suggested putting in an order even though it did not commit me to making the purchase. Russell gave me a heads up that the car was arriving this week and scheduled an appointment with him I wouldn't have to wait to test drive the car. When I arrived at the dealership, he did a quick tutorial before I took the Bolt for a drive. The car is great and Russell continued to help me through the buying process. He encouraged me to call if I had any questions once I start driving the car. This was the most pleasant experience I've ever had buy a car. More
by hjbennett99
Employees Worked With
September 17, 2022
I took delivery of one of the first 2023 Chevy Bolt today. Russell Carter (my salesman) took order through email and has been updating the build status every couple weeks via email. No surprise fee today. Russell Carter (my salesman) took order through email and has been updating the build status every couple weeks via email. No surprise fees or gotchas on the pickup day and applied rebates that I am eligible for. I liked that Russell gave me the official GM workbench order submission sheet on the day of order with tracking number instead of just taking down my information. I would recommend working with Russell if ordering hard to get cars More
by gm11
Employees Worked With
September 06, 2022
Easy to work with, customer service was great, fast transaction. Would use again for the next purchase transaction. Would use again for the next purchase More
by rochoje
Employees Worked With
September 04, 2022
Buying a car from a Criswell Chevrolet could not have been more easy and pleasant. It was by far the best experience we have ever had buying a car. Anthony you were the best and I thank you so much! We been more easy and pleasant. It was by far the best experience we have ever had buying a car. Anthony you were the best and I thank you so much! We will definitely come back to see you for future purchases! More
by Amy
August 29, 2022
Anthony was great from the start when we were just contemplating trading our vehicle in for the Tahoe we purchased. He checked in with us over the course of a few weeks, and informed us when the vehi contemplating trading our vehicle in for the Tahoe we purchased. He checked in with us over the course of a few weeks, and informed us when the vehicle matching our desires was available. Working with Anthony was smooth and pleasant and we are happy with our purchase. More
by egregorian
Employees Worked With
August 26, 2022
Richard met me and my wife at the door with a smile. Had us go on a test drive by ourselves (at 2 other dealers, they were in backseat) No hassle, straightforward. Explained all paperwork. Answered a Had us go on a test drive by ourselves (at 2 other dealers, they were in backseat) No hassle, straightforward. Explained all paperwork. Answered all questions. Very professional and respectful. More
by 99usedsubaru
Employees Worked With
August 23, 2022
Russel was a wonderful salesman! One of the best I’ve ever had. He was knowledgeable, answered every question I asked and lead me through the buying process with ease. He made me fee One of the best I’ve ever had. He was knowledgeable, answered every question I asked and lead me through the buying process with ease. He made me feel comfortable during my experience and he took time to go through everything. I will be coming back and going to Russel for my next vehicle! More
by gretch.revvy
Employees Worked With
August 17, 2022
Very good experience regarding my trade in, the purchase and the instructions on the new car. I highly recommend Chriswell Chevrolet to others! and the instructions on the new car. I highly recommend Chriswell Chevrolet to others! More
by Gkahlert
Employees Worked With
Christopher Morgan
