Criswell Chevrolet
Gaithersburg, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Russell Carter makes the car buying experience exceptionally easy. He walks you through everything and explains everything. He's not pushy or underhanded at all. He's the definition of what a car exceptionally easy. He walks you through everything and explains everything. He's not pushy or underhanded at all. He's the definition of what a car salesman should be. Highly, highly recommended. More
I’ve been with Criswell for 8 years now and can’t think of anyone better when purchasing a vehicle. Russell is extremely knowledgeable, diligent and very down to earth. He understood our needs and helped u of anyone better when purchasing a vehicle. Russell is extremely knowledgeable, diligent and very down to earth. He understood our needs and helped us find the perfect vehicle. I would strongly recommend Russell to anyone looking to purchase a vehicle. He won’t treat you like another customer; he will make you feel like family and help you find the best option for you. Top marks! More
From Start to Finish he kept me updated with my order status and estimated delivery arrival. He kept his word in regards to the price. No games, no surprises. Very happy with the service I received from status and estimated delivery arrival. He kept his word in regards to the price. No games, no surprises. Very happy with the service I received from everyone at Criswell. More
I’ve never had a car buying experience like this one. My wife put me on the C8 list for my birthday and 14 months later my car has arrived. Working with Russell was like working with a family member, he My wife put me on the C8 list for my birthday and 14 months later my car has arrived. Working with Russell was like working with a family member, he kept me posted every step of the way and if I reached out to him he would get back immediately. He made me feel like I was his only customer. I know from this day forward I will only buy cars from Russell. SIMPLY THE BEST!!!! More
This was the easiest car buying process I've ever had! Russell Carter worked on his day off to check the status of the vehicle for me (new 2022 Honda Pilot) and got the process going. We did all of the pa Russell Carter worked on his day off to check the status of the vehicle for me (new 2022 Honda Pilot) and got the process going. We did all of the paperwork ahead of time through email and everything was done before I even stepped foot in the dealership! I was in and out in about an hour. I highly recommend Russell! More
Most seamless, easy, car-buying experience I’ve ever had! Thank you to Russell for being so responsive, honest, and down to earth, and thank you to Pete who put up with all my questions and back and forth. Y Thank you to Russell for being so responsive, honest, and down to earth, and thank you to Pete who put up with all my questions and back and forth. You guys are an amazing team to work with and during a time of incredible uncertainty, you made it so positive and pleasant!! Thank you! I’m so grateful and absolutely in love with my new Tahoe! More
I can say that the sales representative , Knox Masiyakurima, was outstanding. I know he was doing his best to insure that I was satisfied, I love the new car and am very happy with the vehicle. I Masiyakurima, was outstanding. I know he was doing his best to insure that I was satisfied, I love the new car and am very happy with the vehicle. I am disappointed with the offer made for my car. I am aware that I could have rejected it but moved along. I know my car was valued at much more that $62K. Secondly, in the business/finance office, I was shown a paper stating that my credit score was only 693, which came as a shock to my wife and me. The score was from Experian I was told. I have the Experian App on my phone and know that my score was over 730. I got a letter in the mail the following Monday show my score was 736. Equifax score shows 756. I was also treated with the utmost respect by the service department, especially from Dina B. Again, I am overall satisfied with the deal minus the issues I mentioned. More
Mike provided an Excellent purchase experience during the purchase of my 2023 C8 Corvette. Mike is extremely knowledgeable and goes the extra mile to insure the customer is taken care of. purchase of my 2023 C8 Corvette. Mike is extremely knowledgeable and goes the extra mile to insure the customer is taken care of. More
I have bought many vehicles over the years from several dealerships. I found Criswell Chevrolet almost thirty Years ago. Every purchase I have ever made there (almost 20 vehicles) has been excellent. I pas dealerships. I found Criswell Chevrolet almost thirty Years ago. Every purchase I have ever made there (almost 20 vehicles) has been excellent. I pass over six Chevrolet dealerships every day going to and from work, but I drive forty five minutes out of the way to go to Criswell Chevrolet and it is worth it every time. Sales People, Service People and other employees have been pleasant to deal with and have gone out of their way for my families needs. Congratulation to the Criswell Family and Kevin Szot for putting together a Awesome Team. Brian Lancaster More
Mario not only helped me purchase one, but 2 vehicles from him. I unfortunately totaled the initial vehicle and he got to work right away on getting me into an even better SUV! A Premier Tahoe! Him and t from him. I unfortunately totaled the initial vehicle and he got to work right away on getting me into an even better SUV! A Premier Tahoe! Him and the financial department really made it so much less stressful for me and made sure I wasn't being taken advantage of. Plan on only buying from him for all my car needs. More