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Criswell Chevrolet
Gaithersburg, MD
2,190 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,190 reviews
April 19, 2023
Christian Reyes took time to explain my car issues. He showed me pictures and narrated so I could understand. Car problem solved-5 STARS He showed me pictures and narrated so I could understand. Car problem solved-5 STARS More
by alisbahc
April 19, 2023
Anthony Vattuone, Robert Mensah, and Mike McCormick are all great. I returned to Criswell because of Robert and Mike. Anthony then made the purchase of a new car a very good experience. all great. I returned to Criswell because of Robert and Mike. Anthony then made the purchase of a new car a very good experience. More
by Terry Eugene Herndon
April 18, 2023
Anthony was awesome, his customer service was excellent from start to finish. I highly recommend him and this dealership. from start to finish. I highly recommend him and this dealership. More
by vic
April 15, 2023
It was an excellent an amazing experience with Criswell Chevrolet through its amazing partner Anthony Vattuone. I highly recommend them anytime. Chevrolet through its amazing partner Anthony Vattuone. I highly recommend them anytime. More
by paulofilho06
Employees Worked With
April 11, 2023
Mike Furman is the only one that I found to sell at list price. Never had to wait for an answer to any questions I had. price. Never had to wait for an answer to any questions I had. More
by daveguches
Employees Worked With
April 06, 2023
I had the privilege of working with Russ Carter to build and order a RAM 3500 dually. Since the initial discussion on what I was looking for Russ helped collaborate and shared some thoughts on what made the and order a RAM 3500 dually. Since the initial discussion on what I was looking for Russ helped collaborate and shared some thoughts on what made the most sense to include in the build. Russ kept me informed as the build process proceeded and helped me complete the transaction once it arrived. Since then I had an issue with one of its batteries which Russ immediately hooked me up with the right services folks to address right away. Overall I had a very positive professional experience in being able to work with Russ. Russ was in my corner throughout the entire process and made the experience rewarding for me. Thank you Russ for all of your help!! More
by Dave B
Employees Worked With
April 03, 2023
I have been a customer of Criswell Chevrolet through 2 vehicles, over a 6 year period and always receive superb servíce from Dina. I am impressed with her knowledge and assistance through the process. Sh vehicles, over a 6 year period and always receive superb servíce from Dina. I am impressed with her knowledge and assistance through the process. She goes above and beyond. Additionally, it had been quite some time that I was over on the sales side and Joey Ryell, my new car salesman from almost 4 years ago recognized me right away and checked in to make sure my experience on service side was going ok. All around a very positive experience. Highly recommend both teams. More
by Alicia
March 31, 2023
They responded quickly to my request about a potential purchase that I may make later this year. purchase that I may make later this year. More
by raijin23
Employees Worked With
March 31, 2023
Had the truck I wanted. Good price. Didn’t charge me ADM like other dealers I talk to. Good price. Didn’t charge me ADM like other dealers I talk to. More
by C8ULater
Employees Worked With
March 31, 2023
Totaled the first car I bought from Russell. Hopefully I’ll have better luck with the second one lol. Seriously though, he’s easy to work with and made #2 as painless as possible. Hopefully I’ll have better luck with the second one lol. Seriously though, he’s easy to work with and made #2 as painless as possible. More
by GCC
