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Criswell Chevrolet
Gaithersburg, MD
2,144 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,144 reviews
January 03, 2023
Anthony Vattuone provided excellent customer service. He is truly an asset to Criswell Automotive services. He was knowledgeable and courteous. This was my first long distance car buying experience and w He is truly an asset to Criswell Automotive services. He was knowledgeable and courteous. This was my first long distance car buying experience and was a bit apprehensive. Anthony patiently answered all our questions and kept in touch by email and phone calls throughout the entire process. He consistently returned calls when he said he would, and went above and beyond in providing assistance. He directed us in how to have vehicle delivered to us 300 miles away and continued to monitor the progress until the car was delivered. Would highly recommend Anthony if you are considering a purchase from Criswell. More
by CSB
January 02, 2023
I purchased my SUV from this dealership. Great customer service. Our salesman was Richard. He communicated with me throughout the entire purchasing process and answered any questions we had Great customer service. Our salesman was Richard. He communicated with me throughout the entire purchasing process and answered any questions we had regarding the vehicle. Come check them out! More
by Clark
Employees Worked With
December 31, 2022
I've bought from Gene as well as referred friends and family to Gene for almost 30 years. Wouldn't buy from anyone else. Always works hard to find what your looking for in the price range you want. family to Gene for almost 30 years. Wouldn't buy from anyone else. Always works hard to find what your looking for in the price range you want. More
by danaann.927
December 31, 2022
I have to say this was the most painless car purchase I've ever made (I've been buying cars for almost 60 years...OK with my father for the first couple). Mike is responsive and answers questions with k I've ever made (I've been buying cars for almost 60 years...OK with my father for the first couple). Mike is responsive and answers questions with knowledge and makes good suggestions (which you can't say about some car sales people). Any down side. Yes. The loooooonnnnnnggggg wait to get my Corvette. But obviously not Criswell's or Mike's fault. And Mike was quick about answering questions about the car during the wait. (I did get a chuckle on this form when looking at the model list to see Corvair. That was my first new car and got it with the factory racing suspension, best $8 option ever. Won lots of autocross trophies with that car.) More
by Robert
Employees Worked With
December 31, 2022
I didn’t want to buy but had to since my car was totaled. Russell helped ease my anxiety over the course of my search and at the time of signing my life away lol. I highly recommend him and Criswell. Russell helped ease my anxiety over the course of my search and at the time of signing my life away lol. I highly recommend him and Criswell. More
by univmd
December 30, 2022
This was one of the easiest vehicle purchases we have made in 50 years and at one best values. made in 50 years and at one best values. More
by JEEPHUNTERGIRL
Employees Worked With
December 27, 2022
Easiest, stress-free Corvette buying experience. Always got back to me super quick with any questions. Always got back to me super quick with any questions. More
by mark.a.lafreniere
Employees Worked With
