Criswell Chevrolet

Gene was very knowledgeable, friendly and comforting. I had not purchased a car before and he made it stressless and funny. Humorous and professional! I would recommend him to anyone when looking to purc I had not purchased a car before and he made it stressless and funny. Humorous and professional! I would recommend him to anyone when looking to purchase a car. I definitely see why he has lasted in the business so long! More

I have bought a lot of Chevys from Gene. I like his personality, responsiveness and ability to get me the car I want. I would go to no one else but Gene for a Chevy. Wish all car sales per I like his personality, responsiveness and ability to get me the car I want. I would go to no one else but Gene for a Chevy. Wish all car sales persons were like him. More

I inquired about a Corvette Z06 and was disappointed to learn they are not taking orders learn they are not taking orders More

I have always found the service very satisfactory. Would have rated 5 stars except for the annoying incidents of changing my operational settings every service event. Last month my Bluetooth connectio Would have rated 5 stars except for the annoying incidents of changing my operational settings every service event. Last month my Bluetooth connections were disconnected. This was beyond annoying. More

Russell is the absolute best in the business. Super professional, super transparent, and made the process of getting my custom built suburban easy as possible (despite the supply chain challenges Super professional, super transparent, and made the process of getting my custom built suburban easy as possible (despite the supply chain challenges). Always kept me up to date and one of the most personable/genuine guys you’ll come across. Thanks Russell for everything! More

My buying experience was amazing! Gene was incredibly quick and responsive and this was the first time I purchased a car mostly remotely and was in and out physically in less than an Gene was incredibly quick and responsive and this was the first time I purchased a car mostly remotely and was in and out physically in less than an hour. More

I couldn't be more pleased with the car buying experience provided by Anthony and Criswell Chevrolet. Absolutely no sales pressure was applied. Anthony was very knowledgable, cheerful, and pleased to help. provided by Anthony and Criswell Chevrolet. Absolutely no sales pressure was applied. Anthony was very knowledgable, cheerful, and pleased to help. I even called and changed options at the last minute. Twice. Anthony understood and was very helpful. The delivery was easy and stress free. Anthony provided a most-helpful introduction to the cars features. I would have purchased more cars in my life if the car buying experience was always like this! More

I will start off by saying there are few things I enjoy less in life than purchasing a car. I'm actually fairly happy that most cars are now sold at MSRP, because the whole concept of either the dealer win less in life than purchasing a car. I'm actually fairly happy that most cars are now sold at MSRP, because the whole concept of either the dealer wins or the customer wins based on how much the final price cost is asinine. When I first started the process, and filled out the form saying I was "interested", I loathed what I knew was going to happen, the 200 different emails and phone calls from every dealer in the area. I went with Russell because I could tell he was the only one that actually read my email - he is the only one that answered the questions I had without worrying only about getting me in for a test drive. His communication is the best I have ever experienced. He is honest about what he knows and doesn't know, and what he doesn't know he helps track down the answer. Criswell makes their money based on volume - a fair profit on a LOT of sales, as opposed to what some dealers do squeezing every penny out of fewer sales. But what makes (presumably Criswell but definitely) Russell different is that what the volume is high, the personalized customer service is there. I felt valued as a customer. Because of the demand, cars go from MSRP. Which means, as a customer, I can go to any dealer I want because the price is now going to be the same (or at least should be). I would wholeheartedly recommend Russell is your first contact, and don't fill out that generic form to Chevrolet that puts you on the mailing list as if you were just a number. To Russell, you're a person, not a number. More

Started buying cars from Russell back in 2014 and I’ll never buy them from anyone else again. He’s such a great, knowledgeable, honest and easygoing salesman. He’s also very responsive to your needs. T never buy them from anyone else again. He’s such a great, knowledgeable, honest and easygoing salesman. He’s also very responsive to your needs. Thank you Russell!!! You make buying cars such an easy and pleasant experience. More

Russell Carter did an outstanding job of supporting us during our vehicle search, providing quick, detailed, and honest guidance on different options. He provided quotes very quickly and got us lined up w during our vehicle search, providing quick, detailed, and honest guidance on different options. He provided quotes very quickly and got us lined up with a new car extremely efficiently. He kept us informed during the wait time and handled the actual sale with the highest professionalism and efficiency. This was our second time purchasing a vehicle with Russell's help - he sets the gold standard for customer service and support! Our thanks also to Morris Williams for very efficiently and expertly handling the administrative/purchasing end of the deal. Criswell is doing a great job all round (also on service). Thank you! More