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Criswell Chevrolet
Gaithersburg, MD
2,189 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,189 reviews
September 23, 2023
Called and left messages and emails about the service department problem. no call back that is not good service department problem. no call back that is not good service More
by al
Employees Worked With
September 20, 2023
Russell is a consumate professional and extremely good at what he does. He is an asset to his organizatio. He is always cordial and professional. He always responds quickly and does so even if he is not i what he does. He is an asset to his organizatio. He is always cordial and professional. He always responds quickly and does so even if he is not in the office. I highly recommend asking for him by name and making him your go-to guy for new car purchases. Excellent to work with before, during and after the sale. You will not be disappointed. More
by ebbzster
September 18, 2023
Russell has been very helpful and responsive from the very beginning. Very transparent about the whole ordering process and tracking the progress through every step. Answer all my questions patiently and very beginning. Very transparent about the whole ordering process and tracking the progress through every step. Answer all my questions patiently and with great details. Great buying experience! More
by CW
Employees Worked With
September 16, 2023
Corwin Peña is a great Service Manager! Since I have been bringing my GMC Acadia to Criswell, he has always been courteous, professional, greets you with a smile, and makes certain that my Since I have been bringing my GMC Acadia to Criswell, he has always been courteous, professional, greets you with a smile, and makes certain that my vehicle service needs have been met. He keeps you updated on the progress of your vehicle while there and makes your experience at Criswell a pleasant one. I'm glad to have my vehicle service taken care of by Corwin! 👍🏾 More
by EFisher69
Employees Worked With
Corwin Peña
September 15, 2023
I want to thank you Dina Bartolomeo for stepping in and helping me. I would like to acknowledge your immense professionalism, consideration, and integrity. Thank you so much for being there. helping me. I would like to acknowledge your immense professionalism, consideration, and integrity. Thank you so much for being there. More
by monetvs
Employees Worked With
September 13, 2023
Terrific experience working with Kerry Hughes. He went over the Carfax and all the aspects of the truck with us before we even went out for a test drive. Upfront and honest. He went over the Carfax and all the aspects of the truck with us before we even went out for a test drive. Upfront and honest. More
by seils.jeanne
Employees Worked With
September 12, 2023
Russell went above and beyond the call of a salesman in making my brand new EV car purchase a seamless and enjoyable venture. Knowledgeable, professional and shows the highest level of integrity and respec making my brand new EV car purchase a seamless and enjoyable venture. Knowledgeable, professional and shows the highest level of integrity and respect for his job and the love of what he does. TOP-NOTCH EXPERIENCE!!! More
by darrellcortez
Employees Worked With
August 30, 2023
Great dealership had the pleasure of working with Scott LeStrange I would recommend them to anyone buying a corvette,to purchase from them honest people all around. LeStrange I would recommend them to anyone buying a corvette,to purchase from them honest people all around. More
by Pyramid327
Employees Worked With
August 30, 2023
AWESOME ! ! MR. BECKETT IS AWESOME ! ! He is Always there when I need him. Always honest and fair. He sold he my 2003 Chevy Tahoe, which I drove for 15 years ! MR. BECKETT IS AWESOME ! ! He is Always there when I need him. Always honest and fair. He sold he my 2003 Chevy Tahoe, which I drove for 15 years. He sold me my 2020 Chevy Trail Boss and now my son is looking to buy a Camaro. He is our Go To Guy at Criswell. Thanks for always being there for us. More
by bev.heflin6767
Employees Worked With
