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Criswell Chevrolet

Gaithersburg, MD

4.8
2,189 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,189 reviews

October 23, 2023

I Had excellent experience with the purchase of my Corvette He is very professional and helpful More

by Gorkem akgul
Recommend Dealer
Yes
Employees Worked With
Kerry Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Criswell Chevrolet responded

We're happy to see you were pleased with your experience at Criswell! We hope you enjoy your new vehicle and welcome you to reach out if we can be of further service to you.

October 20, 2023

I have been waiting a month for my deposit to be refunded. All I get is, "I have passed it on to the right person." More

by emack421
Recommend Dealer
No
Employees Worked With
Mike Furman
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2023

Mario Adams is the person you want to see to buy a used car. Perfect customer service. Helps you achieve you goals (particular your budget goals). Pays attention to details and alternative. Works quickly ( More

by janice50butler
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Criswell Chevrolet responded

Awesome! It's exciting to see you enjoyed a fantastic car buying event while working with Mario. We value your business and welcome you to reach out if we can be of further assistance.

October 13, 2023

Nobody better than Mike ! ! Always a real pleasure buying Corvettes from him and great service from Criswell. I highly recommend doing business with Mike - you'll have n More

by Mel Mann
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Furman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Bartolomeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Criswell Chevrolet responded

Thank you for sharing this positive feedback and your recommendation! It's wonderful to know you can rely on our staff to provide an exceptional sales and service experience each time you work with us.

September 30, 2023

This purchase was a NEED not a WANT. Russell made it as painless as possible. Will continue to do business with him and Criswell in the future. More

by univmd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Criswell Chevrolet responded

Thank you for choosing to work with Russell and Criswell! We value the opportunity to help with this purchase and look forward to working with you in the future.

September 30, 2023

My old car needed a hefty repair and being on a fixed income it was too much for me to handle. Russell helped find a used car and worked with me to get to a payment I was comfortable with. Not everyone i More

by MSW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Criswell Chevrolet responded

We're so happy to hear Russell was able to help you find a vehicle that meets both your needs and budget. Don't hesitate to reach out if we can be of further assistance.

September 29, 2023

Round 3 did not disappoint. Responsive and transparent. Got what I needed. In and out in under an hour. More

by GCC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Criswell Chevrolet responded

We're happy to see you had another positive experience at Criswell! We look forward to your next visit with us!

September 26, 2023

Russell is a true gem! He found me my dream car after carefully listening to what I needed and wanted. He has been so helpful with every question I’ve had. Everyone at Cris More

by Minivanmom
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Criswell Chevrolet responded

We're so happy to see you are pleased with your selection! Russell and the team at Criswell are dedicated to helping you find the best vehicle for your needs and budget. Don't hesitate to reach out with any additional questions. Our staff is always glad to help!

September 26, 2023

Russell did an outstanding job taking care of my family. We were in a pinch to get a new car to replace my daughter's old one. He was able to get us in a new car within 24 hours. He was very professional th More

by Megan Bogley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Criswell Chevrolet responded

It's wonderful to know Russell was able to really help you out! Thanks for trusting Criswell to help with this important purchase. Don't hesitate to reach out if we can be of service to you in the future.

September 25, 2023

I have bought 5 vehicles from Criswell Chevrolet througout the years. Never had an issues with getting service or warranty work done. I ordered and purchased my 2023 C8 corvette from them 9 months a More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dina Bartolomeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Criswell Chevrolet responded

We are very sorry to see you are experiencing this issue with your vehicle. We appreciate knowing our staff has been helpful in trying to resolve this issue in a timely and positive manner. We look forward to continuing to provide you with the same high quality service you've come to expect from our dealership.

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