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Criswell Chevrolet

Gaithersburg, MD

4.8
2,220 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,220 reviews

February 26, 2019

Best best dealership around! I had the pleasure of buying a new 2019 suburban to haul my family around in. Russell is the man! He was helpful and friendly. He’s quick to respond t More

by Jdeaton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2019 -

Criswell Chevrolet responded

Congratulations on your new family Suburban! We're glad that Russell helped to make it all possible! We value your business and look forward to working with you again for all of your future automotive needs.

February 25, 2019

Traded 16 Cruze on new 19 Malibu I took advantage of a "pull ahead" from GM via Abe to get a new and larger vehicle. Abe was outstanding the entire experience. He answered all of my More

by RickinVa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Flowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abe El-Ghoul
Feb 27, 2019 -

Criswell Chevrolet responded

We're so pleased to hear that our team was able to provide you with a recommendation worthy experience! Thanks for choosing Criswell!

February 25, 2019

Stress free, Exellent Mario Adams helped my wife and I find 2 great vehicles with a smile and no stress atmosphere. He was extremely helpful, knowledgeable and patient with More

by Chicken nugget
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Boone, Don Boone
Feb 28, 2019 -

Criswell Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Congratulations on the new car. If you have any further questions, please don't hesitate to reach out to any of our team members.

February 24, 2019

If you're looking for exceptional salesmanship . . . Mario Adams is your man! Too often car salesmen get a bad rap, but Mario seems to have mastered coming through with a no pressure, professional and h More

by Sunny9364
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2019 -

Criswell Chevrolet responded

Thank you for your recommendation and thank you for choosing Criswell! We're happy to hear that Mario helped you to have an excellent purchasing experience!

February 24, 2019

Excellent My husband and I warelooking to buy a vehicle and had no idea what we ware looking for specially with our budget. We walking to Chriswell Chevrolet. More

by Happy shopper, Sara1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Boone
Feb 28, 2019 -

Criswell Chevrolet responded

Congratulations on your TWO new vehicles! We're so happy to hear that Mario took the time to help you find exactly what would meet your needs and your budget!

February 22, 2019

Excellent salesperson made all the difference My salesperson was Anthony Vattuone. He was extremely knowledgeable, very professional and, most importantly, a pleasure to deal with. A great expe More

by DBrown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan in Finance and Tony in Service/Parts.
Feb 28, 2019 -

Criswell Chevrolet responded

Excellent! Thank you for taking the time to post this review! We value your business and look forward to working with you again for all of your future automotive needs.

February 19, 2019

Excellent service I purchased another corvette from this dealership. They offer fair price and great service, unlike other dealership wasting your time. I would definit More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2019 -

Criswell Chevrolet responded

Thank you James! We value your business and appreciate your continued relationship with Criswell! Enjoy your newest Corvette and don't hesitate to reach out if you have any further questions.

Feb 21, 2019 -

Criswell Chevrolet responded

We appreciate your willingness to recommend Criswell to your friends and family! It's great to hear that our team was able to help you find exactly what you were looking for!

February 19, 2019

new GS conv orange excellent salesperson, nice man , in and out in 2.5 hrs. enjoying the car Don & Ann purchased 9//29/18 will recommend any time,also great service dep More

by vett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Ryall
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2019

2nd time around, still GREAT SERVICE Kerry I would really like to take the time to Thank you for the great service I received from you and few months ago, and yesterday I returned with my More

by Criss girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kerry Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2019 -

Criswell Chevrolet responded

Thank you so much for your continued relationship with Criswell and thank you for introducing others to the Criswell family!

February 18, 2019

Patient, professional and personal/caring experience Purchase experience of a used Chevy Tahoe was the best we have ever had. A very patient low pressure approach that made us comfortable with the truck More

by Bajt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2019 -

Criswell Chevrolet responded

Wonderful! Thank you so much for taking the time to post this outstanding review! We are so pleased that Mario and the rest of our team helped you to find exactly the vehicle to meet your needs and made sure you were completely comfortable with it before you drove off the lot!

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