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Criswell Chevrolet
Gaithersburg, MD
2,147 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,147 reviews
July 02, 2019
Customer Satisfaction I recently purchased a 2016 Corvette from Criswell Auto, Gaithersburg, MD..My overall impression of the dealership was an immaculate and professiona I recently purchased a 2016 Corvette from Criswell Auto, Gaithersburg, MD..My overall impression of the dealership was an immaculate and professional environment. It must be noted I’m a Marine Veteran with of 30 years active duty. Over the years I’ve purchased many vehicles, service has been from unsatisfactory to good. My experience with Criswell specifically Mr Mario Adams was exceptional. Mario was the ultimate professional, well informed, not pushy or aggressive . He created a buying experience that made my wife and I feel comfortable and assured our best interest was always a consideration. This is why I purchased the vehicle so quickly. I rate my overall experience with 5 STARS! Additionally I would enthusiastically recommend Criswell (Mario) to anyone who is interested in purchasing a vehicle. More
by Bratt
Employees Worked With
July 01, 2019
Anthony was awesome! We shopped around - but Anthony gave us the best deal from the get-go. He was a pleasure to deal with. He was not pushy or salesy, just matter of fact We shopped around - but Anthony gave us the best deal from the get-go. He was a pleasure to deal with. He was not pushy or salesy, just matter of fact and honest. More
by Traverse buyer
Employees Worked With
June 30, 2019
Excellent Both helped and listened to me explaining everything so I understood it and I got the deal I wanted exactly as I wanted it thanks guys. Both helped and listened to me explaining everything so I understood it and I got the deal I wanted exactly as I wanted it thanks guys. More
by Rollywind
June 30, 2019
Long time customer Bought a lot of vehicles from Criswell and Russell is the reason why I keep coming back. Right vehicle at the right price. Thank you once again! Bought a lot of vehicles from Criswell and Russell is the reason why I keep coming back. Right vehicle at the right price. Thank you once again! More
by MSW
Employees Worked With
June 30, 2019
Excellent Experience All staff we interacted with friendly, helpful and gracious. Mike Furman was extraordinary. Have bought many cars over the years and never met a sal All staff we interacted with friendly, helpful and gracious. Mike Furman was extraordinary. Have bought many cars over the years and never met a salesperson more knowledgeable or connected to my needs...just outstandin. More
by flyfisher
Employees Worked With
June 29, 2019
Satisfied Russell was great! He was very knowledgeable and to the point. Ron was amazing too! Ron in the service department great. Can’t wait to have Tyler inst Russell was great! He was very knowledgeable and to the point. Ron was amazing too! Ron in the service department great. Can’t wait to have Tyler install my running boards. More
by jillashseib
June 29, 2019
Satisfied Russell did a great. We had an amazing experience at Criswell. We will definitely return for another purchase and have service done. Looking forward t Russell did a great. We had an amazing experience at Criswell. We will definitely return for another purchase and have service done. Looking forward to my experience with Ron Karolick. Thank you. More
by rgreenwoodjr
June 29, 2019
Pleasant surprise for Corvette Grand Sport Order My wife and I were pleasantly surprised by the genuine friendliness of the staff. This did not feel like a typical mass market dealership. The staff My wife and I were pleasantly surprised by the genuine friendliness of the staff. This did not feel like a typical mass market dealership. The staff we worked with were straight forward and transparent. One of the key indicators that they were honest was that they did not try to add the freight fee twice as almost every dealer I have been to tries to do. We got a great deal and the process was smooth and quick. We were so pleased that we will go to them for the next vehicle we choose if they carry that model. We will probably factor this dealership in for our next vehicle choice. More
by rhinozeroone
June 29, 2019
Anthony and Criswell were great Criswell Chevrolet in Gaithersburg and Anthony Vattuone gave us the best price compared to 8 other dealerships. Never felt pressured and everyone was Criswell Chevrolet in Gaithersburg and Anthony Vattuone gave us the best price compared to 8 other dealerships. Never felt pressured and everyone was professional. Was a great buying experience! More
by Author
June 29, 2019
Amazing - Again! I can’t say enough about Criswell! They made the unpleasant experience of having to buy another vehicle after our 2016 was totaled. Only surprises f I can’t say enough about Criswell! They made the unpleasant experience of having to buy another vehicle after our 2016 was totaled. Only surprises from Criswell are good ones! Russell made us feel like lifelong friends before we even met! Thank you!!!! Well worth the 2 hour drive to the dealership! More
by Melissa A
Employees Worked With
