Criswell Chevrolet

Customer Service and Personal Skills Hello, Used Car Sales was Kerry Hughes and the Account Rep Rob Flowers . Where Great!! Wonderful. They helped me through the process and never mad Hello, Used Car Sales was Kerry Hughes and the Account Rep Rob Flowers . Where Great!! Wonderful. They helped me through the process and never made me feel as if I didn't belong there trying to get this car I wanted so much. I bought a 2015 Camaro and I was soooo! happy how everything went. Even the Accountant Mr. Rob Flowers. But, he was Wonderful too!!. I would send and sent all my friends to come to this dealership and check them out. I also told my friends, it might have been out of my way. But, it was worth every mile. Thank you soooo! much Mr. Kerry Hughes for your help on the emails and in person. I also wanted to give thanks, to Mr. Rob Flowers in Used Cars as well one of the Accountants there. Thank you sooo! as well More

It was great We talked a lot on the phone and texted. He was always in-touched with me. The only way to communicate was through phone because I was so far away. Wh We talked a lot on the phone and texted. He was always in-touched with me. The only way to communicate was through phone because I was so far away. When I first got there he helped me right out. It was a a quick process and not painful More

Great buying experience This dealership is over an hour from my house and since there is one closer I told them they had to not only earn my business but overcome the distanc This dealership is over an hour from my house and since there is one closer I told them they had to not only earn my business but overcome the distance. They did a great job. Very accommodating. More

Good service and a good price Service was great. Anthony was right to the point and didint try to push me on anything more than i wanted. He made buying a car easy. Service was great. Anthony was right to the point and didint try to push me on anything more than i wanted. He made buying a car easy. More

Great Selection and Service Found the car online. Chip had it ready to go when I got there but I found a car on the lot that I liked better. It was quick and easy to taken care o Found the car online. Chip had it ready to go when I got there but I found a car on the lot that I liked better. It was quick and easy to taken care of. Will buy next car here. More

Chip was great to work with! Very knowledgeable and made the process go smoothly. Would highly recommend Criswell Chevrolet! Love my Prius was worth the drive!! the process go smoothly. Would highly recommend Criswell Chevrolet! Love my Prius was worth the drive!! More

Good Experience My husband had been looking for a used Tacoma Truck for the last 6 months. We had visited several dealers, all playing some type of high pressure sal My husband had been looking for a used Tacoma Truck for the last 6 months. We had visited several dealers, all playing some type of high pressure sales, or not providing OTD price over the phone. He called and talked to Mario Adams and experienced something completely different. He was very transparent over the phone. He gave the OTD price, asked about our trade in, gave us that price over the phone so that when we walked in the door all the details were already worked out. Now we just needed to like the vehicle! No games, no pressure, just genuine in his answers. We drove over 2 hours to get there and it was worth it. He had the vehicle cleaned and ready for a test drive and was ready to make it happen if we liked was we saw. And if not, that was ok too. Never would I have thought I could say buying a car was a good experience, but it actually was. Mario is a true gentleman and made this so easy. More

I bought a 2018 used Jeep Wrangler Unlimited Sahara from Criswell, and I am absolutely loving it. I am very satisfied with my experience at Criswell. Chip was extremely helpful and made shopping around for Criswell, and I am absolutely loving it. I am very satisfied with my experience at Criswell. Chip was extremely helpful and made shopping around for a new vehicle very easy. More

Purchase car I traveled from out of state. Chip was very helpful over the phone which made for a positive experience when we arrived. The transaction from trade- I traveled from out of state. Chip was very helpful over the phone which made for a positive experience when we arrived. The transaction from trade-in to driving away was very efficient. Rob in Finance was great to deal wth. Both were professional and personable. More

"Great Experience/Pleased/Happy" In September 2019, I purchased a 2016 Acadia Denali from Criswell Chevrolet in Gaithersburg, MD. I am very satisfied with my choice. The staff at Cri In September 2019, I purchased a 2016 Acadia Denali from Criswell Chevrolet in Gaithersburg, MD. I am very satisfied with my choice. The staff at Criswell Chevrolet was professional and courteous, communicated the process, and answered all questions and took care of my concerns. The Sales Advisor Mario Adams and the Finance Officer Greg Hoffman were very pleasant to work with. They responded to my e-mails and returned phones calls promptly which made the process go smoother. Mario wanted to know if I was satisfied with the Acadia Denali (YES Extremely Satisfied), and asked is there anything else he could do. He called and set-up OnStar, set-up XM radio and Bluetooth. There was no delaying or dragging out the process as in the past with other dealers. The hold process was finished within an hour of test driving the Acadia Denali and signing off on the paperwork. I would purchase another vehicle from Mario, Criswell Chevrolet, recommend him to anyone looking for vehicle. Thank you again for making this a Great Experience!!! More