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Criswell Chevrolet
Gaithersburg, MD
2,292 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,292 reviews
February 25, 2026
I recently purchased a new Chevy Tahoe from this dealership and had a great experience from start to finish. Brian Norwood, my Sales Consultant was easy to work with, extremely knowledgeable, and dealership and had a great experience from start to finish. Brian Norwood, my Sales Consultant was easy to work with, extremely knowledgeable, and made the entire process very easy. Jason Witte, Brian’s Sales Manager, was also very helpful and supportive throughout the transaction. He worked closely with Brian and was professional, transparent, and easy to work with. Overall, it was a very positive buying experience, and I would highly recommend this team to anyone in the market for a new vehicle. More
by Howard
February 23, 2026
Dena and Ralph are the most professional people i know. The both help me every time I come in for service or a new vehicle. The both help me every time I come in for service or a new vehicle. More
by PERRYWOOD49
Employees Worked With
February 17, 2026
My experience was Top Flight in every way. Much appreciate the quality service. Thank you to the entire Criswell team. Much appreciate the quality service. Thank you to the entire Criswell team. More
by Mike ZR1X
Employees Worked With
Other Employees :
Wyman Chow
February 16, 2026
Great Salesman and easy transaction. Car was detailed and clean. Price was recently reduced and was a good value for the money. Car was detailed and clean. Price was recently reduced and was a good value for the money. More
by theredss2002
Employees Worked With
February 12, 2026
Has Been terrific both in selling us the car and service follow up. Has been realistic about what and when maintenance is needed follow up. Has been realistic about what and when maintenance is needed More
by bmoore555
Employees Worked With
February 11, 2026
Dina Bartolomeo is the best Service Advisor that I have dealt with in my 38 years of buying cars. She's professional,knowledgable, kind, considerate, and passionate about making sure her customers are take dealt with in my 38 years of buying cars. She's professional,knowledgable, kind, considerate, and passionate about making sure her customers are taken care of. I had made my mind up that Criswell Chevrolet would not be servicing my 2024 C8 ever again in the near future but Dina stepped in and cleared up an unpleasant experience that was taking place during my first visit at Criswell. Thanks to her my C8 can continue to be in the best hands of Corvette Technicians on the East Coast!! More
by KB
Employees Worked With
February 05, 2026
Skylar was great with all of my needs in getting my Chevy Corvette. He was very knowledgeable about the vehicle. Corvette. He was very knowledgeable about the vehicle. More
by Kingcount1
February 02, 2026
The service at Criswell was amazing from start to finish. Brian made a process that is so long and complicated, so easy, quick, and enjoyable! Brian made a process that is so long and complicated, so easy, quick, and enjoyable! More
by SophEstu
Employees Worked With
