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Criswell Chevrolet

Gaithersburg, MD

4.8
2,217 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,217 reviews

April 22, 2025

I typically don't write reviews, but I had such a fantastic experience working with Peter Eaton at Criswell Chevrolet that I felt it was worth sharing. From start to finish, Peter made the car-buy More

by Michele_steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Criswell Chevrolet responded

Thank you for taking the time to share this positive feedback! We appreciate knowing you were satisfied with the easy and efficient purchasing process you experienced while working with Peter and Criswell.

April 22, 2025

Mt car buying experience at Criswell Chevrolet was outstanding. My salesman Mario Adams was knowledgeable and answered every question. He took my time into consideration and made sure everything went More

by dlhale10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Criswell Chevrolet responded

It's our goal to offer a simple and seamless vehicle buying event, and it's wonderful to know you were pleased with the results. Thanks again for choosing Criswell!

April 19, 2025

Wow. . Shout out to Lucas Krause!! He was my Service Advisor for my 2021 Chevy Malibu. I’m so glad I didn’t prolong my time, too long, in bringing my car More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Krause
Apr 19, 2025 -

Gina responded

Mr Lucas Krause went the extra mile in assisting me and my concerns during my cars stay at the dealership.No worries. She is running well now. How he kept me informed and updated on my car, as well as explaining in great detail on the Internal pcv valve system( the situation), I saw that he as my service advisor, has a love for the profession. He definitely seems to be a people person, because he’s very customer friendly, he answered all my questions with quite a bit of knowledge about cars, which put me on ease. Oh yeah,did I also mention that he saved me thousands, because I caught it at an early stage (could’ve been looking at a new engine, and I love my Chevy)! Any future problems or regular maintenance checks, you bet, I’m gonna call on Lucas😀 Kudos to you Lucas…Job Well Done Sir.

Apr 21, 2025 -

Criswell Chevrolet responded

Thanks so much for sharing this positive feedback! We're happy to see our staff was able to address this issue quickly and to your satisfaction. We value the opportunity to work with you and hope to see you again when your vehicle is due for its next routine maintenance visit.

April 15, 2025

Great place that takes care of it's people. You can tell by the atmosphere inside it feels like family More

by cherrishbailes4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Witte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skyler Farr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Criswell Chevrolet responded

We appreciate this high star rating and kind comments! Thanks again for choosing Criswell for your automotive needs.

April 13, 2025

Used Dealership was very clean , neat,and orderly. The staff was very professionally dressed. It made me feel like a potential client not just another customer. Mr Mario Adams was so knowledgeable and More

by Michael A.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Criswell Chevrolet responded

It's our goal to offer a standout purchasing process, and it's wonderful to know you were pleased with your overall experience while working with our courteous and capable team. We value your business and welcome you to reach out if we can be of additional assistance.

April 10, 2025

Mario was fantastic! He had a sense of what I wanted, and assisted me in every way to make my purchase possible!! He was kind, and witty! I was so excited when he said he More

by sjturano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Criswell Chevrolet responded

It's our goal to offer as standout sales event, and it's great to know that was your experience! Thanks again for choosing Criswell!

April 09, 2025

The best Corvette dealership in Maryland. The service advisor I worked with is Dina Bartolomeo, and she is customer oriented, professional, car knowledgeable, and informative. More

by geminibgb@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dina Bartolomeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Criswell Chevrolet responded

Dina is a favorite among our customers! Thank you for sharing this wonderful review that highlights the exceptional customer service you received while working with her as your advisor. We value your business and look forward to the next opportunity to be of service.

April 07, 2025

I recently purchased a Chevrolet Corvette from this dealership, and I must say it was an exceptional experience. Mario, who assisted me throughout the process, displayed remarkable professionalism and More

by jasonambrosy12345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Criswell Chevrolet responded

It's wonderful to know that our standout staff earned your business and recommendations! We value the opportunity to work with you and welcome you to give us a call or stop by if we can help in any other way.

April 07, 2025

My family has been shopping at Criswell for years. This was my first purchase for myself and everything was smooth! Down to getting it shipped to me in GA More

by Destiny
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Criswell Chevrolet responded

We're happy to see we were able to help you out with your purchase! Thanks again for the continued patronage!

April 04, 2025

My buying experience with Mario Adams was an outstanding one. He made the entire car-buying process simple and stress-free. He is extremely knowledgeable and walked me through each step with professionalism More

by spatni26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

Criswell Chevrolet responded

It's wonderful to know we earned your recommendations! Thank you for taking the time to post this great review of your recent car buying experience at Criswell.

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