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Criswell Chevrolet

Gaithersburg, MD

4.8
2,191 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,191 reviews

March 10, 2025

The most professional experience with purchasing a car I have ever had . Briar was nothing but the best when it came to helping me get my dream car . If you need a car please go to Briar Norwood . He can ge More

by Anitacoates80
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Brian Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Criswell Chevrolet responded

We're happy to see Brian and Criswell were able to really help you out! We hope you enjoy your new vehicle and welcome you to stop by if we can be of additional assistance.

March 09, 2025

My salesman’s name was Richard from the get-go. He was straightforward, honest on time and really took care of me as a customer. This has been the greatest car buying experience in my lifetime. You More

by Base561
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Beckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Criswell Chevrolet responded

Thank you for sharing this positive review with us! It's great to see you were pleased with your overall purchasing process, and we look forward to the next opportunity to work with you here at Criswell!

March 06, 2025

I stopped by to take a look at the Traverse with a particular color. Brian Norwood approached us and he was very knowledgeable and so very kind. I never once felt pressured or rushed. We went through More

by kadie0306
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wymann
Mar 10, 2025 -

Criswell Chevrolet responded

Congratulations on this exciting purchase! We value the opportunity to work with you and hope to be of service to you in the future.

March 05, 2025

Responsive and incredible service. I was able to get a quote over the phone and came in to purchase a few days later. More

by carrelreid4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skyler Farr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Criswell Chevrolet responded

It's great to see you enjoyed an easy and efficient vehicle buying event while working with our helpful staff. We appreciate your business and hope to be of service to you in the future.

March 03, 2025

This is the fourth truck I have purchased from Aundre Davidson at this dealership in the past four years. I honestly believe he is the best car salesman I have ever dealt with. I needed a very specific t More

by Alfred P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aundre Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Criswell Chevrolet responded

It's rewarding to know the drive to Criswell is well worth the time. We appreciate you sharing this positive feedback about your recent purchasing process and hope you enjoy your newest vehicle.

March 02, 2025

I have now bought more than one vehicle from this dealership. Everyone was so helpful, patient and wonderful. More

by CW08
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dina Bartolomeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamiko Inman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Criswell Chevrolet responded

Thank you for your continued patronage! It's wonderful to know you can depend on our team to provide an exceptional vehicle buying experience. We value your business and look forward to seeing you soon!

February 25, 2025

The dealership treated me with respect and worked with me to answer all my questions.Buying the truck went very smoothly More

by m.moxley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Beckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mordecai Tolton
Feb 25, 2025 -

Criswell Chevrolet responded

We strive to provide an all-around outstanding vehicle buying event, and it's rewarding to know you were satisfied with your recent experience at Criswell. We value your business and hope to be of service to you in the future.

February 15, 2025

They was very nice and just being themselves which I truly adored. I had great people helping me make my first being purchase and I’m just so grateful. More

by Ms.Dudley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamiko Inman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Criswell Chevrolet responded

Thanks so much for choosing Criswell for this important purchase. Whether it's sales or service, our friendly and professional staff is always happy to help with any of your automotive needs.

February 15, 2025

Brian was great to work with. Very professional, transparent and communicative. Truly make my experience smooth and expeditious. More

by wilmar H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian
Feb 17, 2025 -

Criswell Chevrolet responded

It's exciting to see you enjoyed a simple and seamless purchasing process while working with Brian! We value your business and welcome you to reach out if we can be of additional assistance.

February 11, 2025

Very easy to work with! Obviously both Skyler and Jason the manager wanted to ensure that this was a pleasant and easy experience for me. More

by CBA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Witte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skyler Farr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Criswell Chevrolet responded

It's great to know you were pleased with your recent experience at Criswell! We value your business and welcome you to reach out if we can help in any other way.

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