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Criswell Chevrolet
Gaithersburg, MD
2,274 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,274 reviews
November 25, 2025
Very polite and reactive to all my questions. Went above and beyond to make sure it was a smooth sale. Went above and beyond to make sure it was a smooth sale. More
by Orndorffl
Employees Worked With
November 24, 2025
We’ve purchased a lot of cars, but Russell made buying a car the easiest and most hassle-free experience we’ve ever had! We will absolutely utilize him in the future! car the easiest and most hassle-free experience we’ve ever had! We will absolutely utilize him in the future! More
by Anniekarp
Employees Worked With
November 23, 2025
Mario Adams was fantastic to work with. I was pleased with the experience from beginning to end. I was pleased with the experience from beginning to end. More
by Tim
Employees Worked With
November 16, 2025
NEW Corvette ERay Black 3LZ with Adrenaline red dipped interior review.Skyler took the time to show me every detail of the car and made me aware of the useage of the options.I flew from Louisville,KY to b interior review.Skyler took the time to show me every detail of the car and made me aware of the useage of the options.I flew from Louisville,KY to buy my first new Corvette in close to 20 years.I am from Kentucky where the Corvette is made but bought here because they had the second largest inventory in the US.I will be buying from Criswell moving forward.There knowledge of the Corvette models and options is incredible and they had a parts department that had a ton of Corvette accessories and a apparel(Corvette Heaven). More
by ceo.kingoftheoutdoors
November 12, 2025
I wanted to let you know that your approach to customer service is exceptional. When I was undecided about a particular model, your patience and understanding helped me feel less overwhelmed. Your willingn service is exceptional. When I was undecided about a particular model, your patience and understanding helped me feel less overwhelmed. Your willingness to go the extra mile and answer all my questions truly showed that you care about your customers. More
by Cassandra0121
Employees Worked With
Other Employees :
Wyman Chow, 5 Stars
October 30, 2025
Skyler was great very knowledgeable about the car I was buying staff was helpful Clayton from trucks was great help in structuring the deal buying staff was helpful Clayton from trucks was great help in structuring the deal More
by gkandl
October 06, 2025
All Employee's showed respect, prompt and courteous service from special ordering of our corvette thru delivery . service from special ordering of our corvette thru delivery . More
by captkrmills
September 26, 2025
They actually charged us the same price as the on-phone quote! Very clean vehicle. Very clean facility. Very courteous employees. quote! Very clean vehicle. Very clean facility. Very courteous employees. More
by karensmarks
Employees Worked With
September 20, 2025
Criswell is awesome! Great staff, great deals, I love going here. Ron Karolick is awesome Great staff, great deals, I love going here. Ron Karolick is awesome More
by chelseaalarie00
Employees Worked With
