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Criswell Chevrolet
Gaithersburg, MD
2,281 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,281 reviews
January 21, 2026
Brian was very knowledgeable about the 2026 Traverse during the test drive. He made sure to explain and demonstrate the numerous features the vehicle has. He was very friendly and attentive for the en during the test drive. He made sure to explain and demonstrate the numerous features the vehicle has. He was very friendly and attentive for the entire purchase. More
by Christie
Employees Worked With
January 21, 2026
I would recommend if somebody has an appointment to purchase a car make sure it’s clean. The customer should not have to point out how dirty the vehicle is even after going through a car wash. Also, a purchase a car make sure it’s clean. The customer should not have to point out how dirty the vehicle is even after going through a car wash. Also, a customer should not have to leave a dealership and then find the tire pressure is low. Over two hours to make a cash transaction. More
by Tycamhi
Employees Worked With
January 12, 2026
Skyler was a pleasure to work with. Between Skyler and the rest of the dealership staff I worked with , they made the process easy and seamless. I would definitely recommend this dealer Between Skyler and the rest of the dealership staff I worked with , they made the process easy and seamless. I would definitely recommend this dealership More
by teresa
Employees Worked With
December 31, 2025
Very easy transaction. Brian made the process simple and was straightforward the entire way. I highly recommend him as a salesman. Brian made the process simple and was straightforward the entire way. I highly recommend him as a salesman. More
by Matt
Employees Worked With
December 19, 2025
Aundre has been great to work with during my long distance purchase of a Corvette E-Ray. He was quick to answer all my questions as well as being very knowledgeable about the car. He also was able distance purchase of a Corvette E-Ray. He was quick to answer all my questions as well as being very knowledgeable about the car. He also was able to send me pictures and videos of the car. Criswell was also easy to deal with and sent me all my paperwork via FedEx. Overall the process was very smooth. John D. More
by jdunn
Employees Worked With
December 11, 2025
Great deals - no haggling required. Mario was a great sales rep and guided us through the process with a personal touch. Would recommend. Mario was a great sales rep and guided us through the process with a personal touch. Would recommend. More
by clecol
Employees Worked With
December 02, 2025
Best deals around. Drive 120 miles to get to deal with salesman Brian an the dealership Drive 120 miles to get to deal with salesman Brian an the dealership More
by Hump56
Employees Worked With
November 25, 2025
Very polite and reactive to all my questions. Went above and beyond to make sure it was a smooth sale. Went above and beyond to make sure it was a smooth sale. More
by Orndorffl
Employees Worked With
November 24, 2025
We’ve purchased a lot of cars, but Russell made buying a car the easiest and most hassle-free experience we’ve ever had! We will absolutely utilize him in the future! car the easiest and most hassle-free experience we’ve ever had! We will absolutely utilize him in the future! More
by Anniekarp
Employees Worked With
November 23, 2025
Mario Adams was fantastic to work with. I was pleased with the experience from beginning to end. I was pleased with the experience from beginning to end. More
by Tim
Employees Worked With
