Criswell Acura Audi
Annapolis, MD
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674 Reviews of Criswell Acura Audi
I just had the 55k mile service package completed by Audi Annapolis on my A7. My Service Representative was Nicole Joyner. Her hospitality and insight was exceptional, and the service completed on my vehicle Annapolis on my A7. My Service Representative was Nicole Joyner. Her hospitality and insight was exceptional, and the service completed on my vehicle met my expectations. Given my location, I have other Audi service options, but I choose to make the drive to Annapolis because of the level of customer service that is provided. More
We just purchased a used Acura sedan from Criswell in Annapolis. Mike was amazing and we are thrilled with our purchase. The staff was professional and kind. Best transaction ever! Thanks Criswell Annapolis. Mike was amazing and we are thrilled with our purchase. The staff was professional and kind. Best transaction ever! Thanks Criswell More
Just concluded the purchase of my 10th Audi Tim Ellis is a rock star, and Tom Stancavage is right there with him. We purchased our 10th car from this dealership today, and it was as good as the Tim Ellis is a rock star, and Tom Stancavage is right there with him. We purchased our 10th car from this dealership today, and it was as good as the other 9. Love this organization, and these guys especially! More
I bought an Audi Q5 from this dealership. Al was very friendly and professional. Tom was very welcoming also. Thank you again for making my purchase so easy. friendly and professional. Tom was very welcoming also. Thank you again for making my purchase so easy. More
Excellent Service!!!! I purchased an Audi A5 Sportback from Criswell and the service was EXCELLENT!!!!! Al Zayas was extremely knowledgeable about the car. He was very eng I purchased an Audi A5 Sportback from Criswell and the service was EXCELLENT!!!!! Al Zayas was extremely knowledgeable about the car. He was very engaging and made this one of the best times I have had when purchasing a car. He is the ideal salesman, very friendly and very kind not overbearing or annoying. I was very impressed. Other dealerships should used him as a model on how to sell car effectively. Tom was very nice as well and had a great since of humor. His line to me, "ya killing me smalls". lol Even the financial manager Angela was warm, friendly and very efficient. More
I bought and 2013 Audi Q5 from this dealership. My sales consultant was Al. Al was very professional, great interpersonal skills , with great product knowledge. Although this car had over 100k miles the int consultant was Al. Al was very professional, great interpersonal skills , with great product knowledge. Although this car had over 100k miles the interior of the car was clean as new . After test driving the car and less than and an hour the car was ready for me to take home. Best experience More
MANY THANKS to Criswell AUDI of Annapolis SUPERTEAM !This dealership is indeed an essential business, especially during our new normal (COVID 19). We met knowledgeable PROFESSIONALS who have thoughtful prote dealership is indeed an essential business, especially during our new normal (COVID 19). We met knowledgeable PROFESSIONALS who have thoughtful protections in place. Al Zayas & Tom Stancavage were VERY patient, took the time to listen & answer our many questions. Dawn Harper in Finance Dept made the process even smoother in a timely manner. Our family highly recommends this dealership. We look forward to great working relationships with Audi Annapolis for years to come. 5 PLUS ******* More
Criswell Audi Annapolis is our dealer of choice. Over the past 15 years whether shopping for a new car or servicing a car (which is rare), we find the customer service team and technicians at the ready. the past 15 years whether shopping for a new car or servicing a car (which is rare), we find the customer service team and technicians at the ready. Ray Johns is an amazing service consultant. He really knows his Audis and is great with people. Ray and Mike Katz, a highly skilled Audi technician, diagnosed a problem on our A5 and speedily got it running like new. We recently purchased a Q8, which is a beauty and a thrill to drive. Thank you Audi, Ray and Mike. You are the best. Bob & Cathy More
Purchased Used 2015 Audi Q7, Best Experience Ever! Al Zayas and the management team did a wonderful job at getting the vehicle I wanted, at the price I was looking to spend, in a timely manner. (We hav Al Zayas and the management team did a wonderful job at getting the vehicle I wanted, at the price I was looking to spend, in a timely manner. (We have a 2 month old and they got all the paperwork complete, had me out the door in record time!!!) I felt respected, and well taken care of. More
Bought a used 2017 Q 5 from Alan Hannon who went out of his way for the 2nd car purchase in 5 years to find the exact car I wanted George you are lucky to have him his way for the 2nd car purchase in 5 years to find the exact car I wanted George you are lucky to have him More