Crippen Buick GMC Mazda Volvo
Lansing, MI
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Scott Kemp was great to work with. Pricing is fair and honest. They provided a higher value for my trade than 3 other dealerships. Scott spent a lot of time reviewing the features and vehicle systems af honest. They provided a higher value for my trade than 3 other dealerships. Scott spent a lot of time reviewing the features and vehicle systems after the sale. Very professional crew and I would not hesitate to buy another vehicle from them. More
My family has been purchasing or leasing vehicles from Scott Kemp for over 10 years. I would highly recommend him. He is willing to listen to your needs and find the right vehicle to suit your needs and b Scott Kemp for over 10 years. I would highly recommend him. He is willing to listen to your needs and find the right vehicle to suit your needs and budget. I just recently bought a new vehicle from him and again found it to be a pleasant experience. He is great to work with. Christian Odlum More
My husband Ralph and I, Laura Averill, had a great experience working with Scott Kemp at Crippen. He made our experience at trading in my husband’s Equinox and purchasing a new GMC Terrain effortless. experience working with Scott Kemp at Crippen. He made our experience at trading in my husband’s Equinox and purchasing a new GMC Terrain effortless. I would recommend Crippen Buick GMC Mazda Volvo and Scott Kemp as the sales person to everyone. Thank you Scott for the great experience. More
I William Bouck, just purchased the truck that I’ve always wanted from Scott Kemp.I got a new Sierra crew cab and I really like it. I thank the wife likes it more than I do. It has a great comfortable always wanted from Scott Kemp.I got a new Sierra crew cab and I really like it. I thank the wife likes it more than I do. It has a great comfortable ride and is easy for the wife to get in an out of. Can’t say enough about all the people from Crippens that made it happen. They made sure I was a happy camper when I drove off with my new truck. Thank you Scott! More
I would like to thank the staff at Crippen Automotive for making my car buying experience great. I would like to highly commend my Sales Consultant, Al Travis. He was very pleasant, professional and knowled making my car buying experience great. I would like to highly commend my Sales Consultant, Al Travis. He was very pleasant, professional and knowledgeable. More
I want to thank Nick Hinterman, the sales and leasing consultant for Mazda & Volvo. I’m loving my new 2020 Mazda CX5! It drives like a dream! Thanks again, Nick, for your expertise/knowledge and help t consultant for Mazda & Volvo. I’m loving my new 2020 Mazda CX5! It drives like a dream! Thanks again, Nick, for your expertise/knowledge and help this week. I made the right choice in choosing Mazda - an excellent SUV! 👍😃 More
Simple, quick, friendly I purchased a 2012 Chevy Equinox from Al Travis and the experience was great. From beginning to end, the process was simple, quick and affordable. I w I purchased a 2012 Chevy Equinox from Al Travis and the experience was great. From beginning to end, the process was simple, quick and affordable. I would recommend Crippen!! More
Very customer service oriented and honored the deal Lisa Ellis was very helpful in helping me find a car that was stylish, had the features I needed and fit my Mom's walker. She made sure I understood Lisa Ellis was very helpful in helping me find a car that was stylish, had the features I needed and fit my Mom's walker. She made sure I understood all driving features before I took the car home. Michael Lane/Crippen showed a lot of integrity when they honored my purchase agreement even though a significant math error in my favor was made calculating the down payment. Today I received an invite to meet their service department and to learn about how to maintain my new car. I had not received one from other dealers. More
Among the best willingness I've seen to to work with me Matt, Chad, and the manager, all worked with me to the absolute very best of their abilities on my 2018 Buick Encore lease. The would not stop until Matt, Chad, and the manager, all worked with me to the absolute very best of their abilities on my 2018 Buick Encore lease. The would not stop until they exhausted their resources. I would recommend to anyone. David Bearden, Lansing MI More
Buyer Beware!! They sold a car to my daughter and as soon as she drove it off the lot, she noticed the air conditioner didn't work. She tried to call them that day a They sold a car to my daughter and as soon as she drove it off the lot, she noticed the air conditioner didn't work. She tried to call them that day and let them know, they didn't return her calls for THREE days and when they did, they told her " tough luck" They care NOTHING about their customers and as soon as you drive it off the lot "literally" they want nothing more to do with you!! The car will cost hundreds of dollars to fix and at least they could do was cover the labor! RIP OFF DEALERSHIP!! More