Excellent service, service writer Nick was fantastic & the service technician did a great job & completed on time.

Excellent sales team from start to finish. Armando, Al, and Chad created an amazing experience. Explained every step of the way with smooth hand offs.

Great sales team and service department. Very patient and happy to answer any questions or concerns. Friendly!!!!

Let me take this opportunity to share our recent car shopping experience. Our last stop was at Crippen Mazda, which should have been our first. Because at the dozen or so car dealerships we visited we discovered many had bait and switch advertising when we found they didn't have the cars they advertised. Salesman who couldn't provide us with the car we were looking for and one dealership was in Ann Arbor. After looking at 2 cars neither one we were sold on, but decided to keep looking only to have the sales manager who demanded to know why we were not buying the car his salesman showed us. They even accused us of wasting his time. So at our wits end we stopped to look at the Mazda's on Crippen’s lot and was immediately impressed with the price of their cars and thrilled with the options that came on the car in our price range. What really sealed the deal for us was their salesman Brian who let us drive several cars before deciding on a CX50 for a very reasonable price. He was very professional and didn't use pushy sales tactics, worked out an equitable deal. The finance department also was very professional and competent. Overall I would highly recommend Crippen Mazda and especially Brian, as I said at the beginning. if we had went there first it would have saved us a lot of time and trouble. Thanks Brian!

We experienced great Service, and we completed the sale in a reasonable amount of time.

Crippen's service department did a complete tuneup and serviced my transmission on our Buick LaCrosse. We have almost 100,000 miles on the car with most of the service work done at Crippen. We continue to come back because of the fair treatment and competitive prices.