Crews Chevrolet

1) My Sales Rep Kaleb gets 5 STARS - professional, responsive, and courteous service that got me through the process with as much speed as possible; 2) Dealer promotional communication gets 1 STAR due responsive, and courteous service that got me through the process with as much speed as possible; 2) Dealer promotional communication gets 1 STAR due to "bait and switch" technique that showed 3 incentives clearly deducted from the actual VIN# I purchased on the Crews web site only to be told that one of them "didn't really exist" in reality - I didn't have time to fight so gave up the $500 error so went ahead with the deal; 3) Credit/Warranty hard-sell department gets 1 STAR due to a) the fact that this stressful up-sell technique still exists in this day and age; b) the way that my Credit Rep presented 9.5%+ rates as the best option and then magically came up with a 7.7% rate AND slipped in a $4000+ warranty once he discovered I was willing to go 84 mos and was focused on a payment of <$500 (this made the whole process feel disingenuous and is now giving me second thoughts on trusting the dealership with my credit deal - what else was being hidden from me to create the best kickbacks and/or high-margin deals for Crews?). I'm willing to let this go since I don't have time and likely won't keep the vehicle for more than 3 yrs OR will refi once interest rates cycle back down. Being generous with a 3-star summary given the transaction speed and simplicity. More

Lex, our salesman, was very professional and was well oriented towards customer service. In and out very quickly with our new truck. oriented towards customer service. In and out very quickly with our new truck. More

I would leave less stars if possible . Crews chevrolet had my Traverse for 5+ months of the 6 months I have owned it all so that they could complete a 14hr estimated repair . The repairs Crews chevrolet had my Traverse for 5+ months of the 6 months I have owned it all so that they could complete a 14hr estimated repair . The repairs are still not satisfactorily complete & they caused additional damages while it was in their care that they have admitted responsibility for but have proven they are not capable of properly repairing after 5 months. I am now forced to take the vehicle elsewhere to have repairs completed properly and then recoup costs . It has been the ultimate worst experience of car purchase and collision / repair I have ever encountered. The GM , the management team - they all speak down to women owners and do not follow through with their word or agreement - Why would you ever trust they will follow thru with warranting repairs when they are not capable to get them right in 5 months - and have not made right all of the additional damages they caused ? STAY AWAY . That is my advice. More

Billy and Joe did an exceptional job helping me buy my brand new blazer and I am very thankful for their help! brand new blazer and I am very thankful for their help! More

Kevin, went above and beyond to get us in a new truck he was there every step of the way and was very knowledgeable. Finance was also great. Thank you was there every step of the way and was very knowledgeable. Finance was also great. Thank you More

The sales man Dennis went above and beyond to get me into the vehicle that I wanted I showed up to get my car serviced and ended up leaving with a new car that I wanted. He was with me every step of the way the vehicle that I wanted I showed up to get my car serviced and ended up leaving with a new car that I wanted. He was with me every step of the way and he helped me a lot I will be returning to crews Chevrolet for all of my car needs More

David Eller, went above and beyond to help with my new truck purchase. Great guy and a great dealership to work with. truck purchase. Great guy and a great dealership to work with. More

David Eller (Crews Chevrolet) gave me outstanding service in purchasing my vehicle. David's approach was thorough, professional and courteous. I would highly recommend working with David for all things aut in purchasing my vehicle. David's approach was thorough, professional and courteous. I would highly recommend working with David for all things automotive !! More

My salesman name Wilson went way beyond to find me the truck that I wanted and he found it and he sat down with me and gave me a good trade in value and I ended up buying a 2022 Chevy Silverada 2500 hd di truck that I wanted and he found it and he sat down with me and gave me a good trade in value and I ended up buying a 2022 Chevy Silverada 2500 hd diesel.I would always recommend Crews Chevrolet for all your Chevy buying needs. Wilson keep me in communication on when the truck would arrive and he deserves 5 stars plus more for the excellent customer service he gave to me snd my father on this purchase and always remember You always have a friend in the car business. More

Taylor at Crews Chevrolet went above and beyond for me with my purchase of my new truck. He was prompt and gave me constant updates on the status of the vehicle. Above all he was personable and profession with my purchase of my new truck. He was prompt and gave me constant updates on the status of the vehicle. Above all he was personable and professional! I will make sure to send anyone I know looking for a car to Taylor at CC he was such a pleasure to work with. More