Crews Chevrolet

Great selection. We found exactly what we wanted. Salesman worked diligently through the buying process We found exactly what we wanted. Salesman worked diligently through the buying process More

Michell Schmidt came out to greet me right away. She was very personable and easy to talk to. She was familiar with the paperwork I needed to sell my husband's car as I was not on the title.because She was very personable and easy to talk to. She was familiar with the paperwork I needed to sell my husband's car as I was not on the title.because she had to do it for her grandfather. She was very understanding and patient with me which I appreciated very much. She even followed up with me after the sale. I would deal with Michell again in a heartbeat. More

I just bought a new car at Crews Chevrolet. I am a new customer and this visit was absolutely the best. Greg Cau the sales consultant went out of his way to ensure that I was completely satisfi I am a new customer and this visit was absolutely the best. Greg Cau the sales consultant went out of his way to ensure that I was completely satisfied. He explained every detail prior to my decision and followed up a few days later to ensure that I was pleased with my purchase, unbelievable! Just a World Class service from a World Class professional. This dealership is tops and they are fortunate for having an employee of Greg's caliber on their staff.  More

I had the best experience trading and purchasing a new car with Crews! The sales and finance team were very helpful and friendly. And the inventory selection was great! I give them 5 stars!!!! Thanks Cr car with Crews! The sales and finance team were very helpful and friendly. And the inventory selection was great! I give them 5 stars!!!! Thanks Crews! More

Extremely Disappointing Experience — Think Twice Before Buying Here Whatever you do, do not go see David in Sales or Tommy in Finance. My experience with both was extremely disappointing. From the be Buying Here Whatever you do, do not go see David in Sales or Tommy in Finance. My experience with both was extremely disappointing. From the beginning, there was a serious lack of communication. I purchased a brand-new SUV that had scratches throughout the vehicle, had to deal with delays getting my signed paperwork, and then experienced a complete lack of accountability when it came to getting the issues resolved. What made it worse was having to go all the way to the GM to get someone to actually take ownership of the situation. The GM was extremely helpful and took care of us, which is more than I can say for David and Tommy. A brand-new vehicle purchase should be exciting—not frustrating and stressful because the people who sold you the vehicle won't take responsibility when something goes wrong. The GM is the only reason Crews gets 1 star from me. Without the GM stepping in, this review would have been even worse. If you're considering buying from Crews, do yourself a favor and ask for someone else in Sales and Finance. More

I had high hopes for Crews chevrolet collision center and they were quickly crushed! I took my Lexus in to be repaired after an accident. Recommended by USAA, but honestly they need to be removed from the li they were quickly crushed! I took my Lexus in to be repaired after an accident. Recommended by USAA, but honestly they need to be removed from the list of repair shops. My truck was repaired too fast and definitely not to my satisfaction! My hood was not realigned properly and there was noticeable space on each side of my hood. After several attempts to get this repair shop to fix it correct, it was evident that they have no clue how to fix Lexus vehicles. My interaction with the manager Chris was not the best at all. When I notified him of the issues with my hood, he suggested that I go to the Lexus dealership and look at the same vehicle's hood and compare. I did go there and I was definitely correct about my vehicle not being repaired right, after Lexus looked it over, Chris then said it was nothing else he could do after they had already been paid and it was not his problem. I then had to get my adjuster involved again and he had me take my vehicle to a better repair shop and they corrected all the issues that Crews Chevrolet collision center claimed weren't fixable. I will definitely let my family, friends and co-workers know to never take their vehicle to Crews chevrolet! More

We recently visited Crews Chevrolet on two occasions to explore both new and used vehicle options. While we ultimately decided to delay our purchase for personal budget reasons, we were thoroughly impresse explore both new and used vehicle options. While we ultimately decided to delay our purchase for personal budget reasons, we were thoroughly impressed by the professionalism and expertise of our salesman, Dino. Throughout our visit, Dino provided insightful guidance, sharing his personal experiences and helping us make informed comparisons between various vehicles without any pressure. His approach was genuinely customer-focused, making the entire process comfortable and transparent. Additionally, Crews Chevrolet’s warranty for used vehicles is outstanding, offering an added layer of confidence. We fully anticipate returning as future customers when the time is right for us to buy. More

This is an update to my experience with this dealership. I have had a run around with my paperwork from the transfer of my tags to now learn that they did not put warranty on my vehicle as we discussed in t I have had a run around with my paperwork from the transfer of my tags to now learn that they did not put warranty on my vehicle as we discussed in the office. I will file a claim with Better Business Bureau this has been the worst part of this deal. I’m very disappointed with Crew. I got my truck in 2023 as it relates to paperwork it’s been a mess. I’m so annoyed I have to make another purchase for something I was told I had. Now I have to spend $3,500 more dollars. I will never shop here again or recommend any here. More

I don't know why I was expecting to have a different experience! Do NOT buy a vehicle from here or take one for service! I've had many issues with this company from the start, even when I bought my vehi experience! Do NOT buy a vehicle from here or take one for service! I've had many issues with this company from the start, even when I bought my vehicle. I figured I'd give them yet another chance. I ONLY wanted a simple oil change, alignment, and rear wiper blade. From start to finish, the experience was a mess! I made my appointment online. Several people called me to confirm my appointment. Each person had a different appointment time down for me. Day of appointment, I pulled into the service lane, plenty of people standing around, but no one greeted me. I walked into the express service/advisor area, and the only service advisor was already working with someone, so I waited. As I was waiting, another person showed up for their appointment. The Advisor, Jon, greeted him and told him he'd be right with him. He then asked my name, said ok great, I've got you checked in and told me to sit in the waiting area, without even looking at the computer or confirming anything. He didn't confirm my services, so I started asking, and he said he got them. (Nice to be blown off, ok!) Now, sitting in the waiting area, I received a text with a link to follow my vehicles status. Then, another text from my advisor Jon that read, "Hi Jennifer, if you need anything throughout your service visit, please reply to this text. -Jon, your service advisor with Crews Chevrolet.". An hour into waiting, the status of my vehicle hadn't changed, and it still said waiting. So, I texted my advisor as prompted. Well, the link apparently never gets used by them, and the advisor never responded. I waited 3 hours for my service! There was NO multi point inspection, no document of my tire tread depth or a measurement of my brakes. They didn't even wash my vehicle! I had no communication from my advisor. I'm rather irritated. I chose to take another chance with this place, chose to pay their dealership prices, and they couldn't even deliver on a quality experience! Don't be like me and give them another chance, take your business elsewhere!!! More

Absolutely the worst dealership in the Charleston and surround area. They not only got motor oil and grease all over the dash, steering wheel, infotainment screen, seats, headliner, and center console. T surround area. They not only got motor oil and grease all over the dash, steering wheel, infotainment screen, seats, headliner, and center console. They also broke the button on the roof to open the sunroof.....really?? Been dealing with it over 1 year now with numerous email traffic going back and forth of broken promises about them ordering the part. I DO NOT RECOMMEND this dealership at all. More