Crews Chevrolet
North Charleston, SC
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Incompetent service department I have been a repeat customer at the service department for 4 years and I am no longer going to get my car serviced there. I own a 2013 Chevy Cruise w I have been a repeat customer at the service department for 4 years and I am no longer going to get my car serviced there. I own a 2013 Chevy Cruise with about 65K miles on it. I had my water pump replaced which they did't do a good job on thus had to bring it back for a second visit after they kept my car for 6 days on the initial visit. They also determined that the oil filter cap was leaking, which was most likely caused by the person that changes the oil, but they charged me more than $200 to fix a problem that they caused. As if this is not enough, my car went in the shop with a working AC and came out with the AC not working. Now they are asking me to pay addition $1,300 for them to fix the AC that went bad while the car is in their possession. They need to hire more competent mechanics and better train their admin people; Until that happens, I strongly urge you to find another shop to get your car serviced. More
Crew Chevrolet was great!! This was our families 1st purchase at Crews and we are so pleased with the service we received. We were helped with the sale by Matt and he was so gre This was our families 1st purchase at Crews and we are so pleased with the service we received. We were helped with the sale by Matt and he was so great to work with!! He was knowledgeable in the vehicle and sale process. We never felt rushed or pushed throughout the process. The waiting area was also a great perk with having 3 young children with us. We would defintly recommend Crews Chevrolet and look forward to continuing business with them. Thanks Matt for all your help, knowledge and assistance!!! More
Working with JT was awesome!! This dealership is excellent in every way and make the car buying experience truly incredible. JT was my salesman and he was knowledgeable, profession This dealership is excellent in every way and make the car buying experience truly incredible. JT was my salesman and he was knowledgeable, professional, and extremely helpful in getting the right car for me. I would recommend Crews Chevrolet to anyone looking to buy a car. More
A great experience This was the third vehicle we have purchased from crews Chevrolet and all three times we sought out Dave for our purchases. Dave’s professionalism is This was the third vehicle we have purchased from crews Chevrolet and all three times we sought out Dave for our purchases. Dave’s professionalism is great and he goes the extra mile to make the purchase process as easy as possible for us. We will always look for Dave when we need to do business with crew chevy More
Our New Car Purchase We are extremely happy with our new Malibu! I would like to shout out to Taylor for his awesome customer service! We will definitely be back soon for We are extremely happy with our new Malibu! I would like to shout out to Taylor for his awesome customer service! We will definitely be back soon for a truck. You are good at what you do. We will recommend you to everyone we know. Thank you for staying late to get our deal completed. We would like to thank Scott as well for taking care of us as well. Taylor is GREAT! Robin and Patrick More
Lawton found exactly the car for me Lawton is a true professional. He was extremely friendly and helpful from the moment I got out of my car. I was trading in a Firebird I'd owned for Lawton is a true professional. He was extremely friendly and helpful from the moment I got out of my car. I was trading in a Firebird I'd owned for 38 years for a new Camaro and I was slightly melancholy. I've never really had such warm. gentle and intensive guidance entirely through a purchase before. He kept me informed of every detail and gave me 100% of his attention for 6 hours. He found the most beautiful Camaro at the dealership at the best price, and with tremendous knowledge, skill and patience taught me everything I needed to know to drive it home that afternoon. I feel quite confident he was the kindest, most down to earth, well informed, fun individual I've had the pleasure of meeting. He made my entire experience perfectly successful and absolutely DELIGHTFUL! I will be a huge fan and friend forever!!! More
Crews Chevy Experience Overall this was a much better car buying experience than what I have had in the past. Everyone I dealt with at Crews was very friendly and helpful. Overall this was a much better car buying experience than what I have had in the past. Everyone I dealt with at Crews was very friendly and helpful. Jon R. went above and beyond to make sure I got exactly what I wanted in my new vehicle. More
Wonderful service Crews Chevrolet is amazing! Dino did an amazing job on putting us into a new car. Michelle was wonderful, we ha definitely got friends in the car bu Crews Chevrolet is amazing! Dino did an amazing job on putting us into a new car. Michelle was wonderful, we ha definitely got friends in the car business! More
A Sales and Service Dream Team!! We began our search for a vehicle online and contacted various dealerships about pricing, warranty, etc. We were impressed with Crews Chevrolet due to We began our search for a vehicle online and contacted various dealerships about pricing, warranty, etc. We were impressed with Crews Chevrolet due to their (Sierra) timely and continued follow-up on my initial inquiry. There was no ‘pushy’ sales pitch involved; simply ‘friendly’ follow-ups to see if I was still interested in a purchase. Upon arriving at the dealership we were greeted by very friendly staff members. Frank Jordan was very awesome!! From our initial friendly banter, through the test drive and later going through all of the paperwork, talking to Frank was like talking to a family member. He took his time with us, answered all questions and further put our minds at ease about our intended purchase. Again, no ‘pushy’ sales pitch was involved. Once we made up our minds to purchase Tommy Haskell walked us through all of the financing, payment schedules, etc., and Frank even talk to our insurance company to ensure they had all they needed before we left the dealership. Though we did not finish up until after regular business hours, the staff seemed in no hurry to rush us out and took their time to make sure we were confident in our vehicle purchase and went on to explain how to use all of its features. Frank walked us through everything… he is amazing!! After a few days of driving the vehicle we noticed a slight problem and contacted the service department. Lance Love did not hesitate to schedule an appointment right away and once at the dealership took care of the ‘minor’ issue, quickly resolving our problem and putting our minds at ease once again that we made the right decision driving out of our way to make our purchase at Crews Chevrolet. I don’t care where you live, doing business with Crews Chevrolet is well worth the drive. They are a Sales and Service Dream Team!! More
Our Chevy Equinox Great experience, friendly and knowledgeable. Smooth process. A+++ Staff. Special thanks to Cory for finding the perfect car. We couldn't be more plea Great experience, friendly and knowledgeable. Smooth process. A+++ Staff. Special thanks to Cory for finding the perfect car. We couldn't be more pleased. Thank you for everything. More