Back

Crestview Cadillac, Inc. - Service Center

Rochester, MI

4.5
691 Reviews

691 Reviews of Crestview Cadillac, Inc. - Service Center

Sort by
December 08, 2024

Great team to work with, they take care of all your needs in a timely manner More

by mrdste50
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Crestview Cadillac, Inc. responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 07, 2024

Crestview's Service Department consistently delivers above my expectations. Key reason I continue to use Crestview. More

by DTRIN50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Crestview Cadillac, Inc. responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

December 05, 2024

The service consultant provided good and fast service, the repair was done quickly, the staff is very friendly. More

by PETER.HUBL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Crestview Cadillac, Inc. responded

We're happy you found our staff to be so supportive during your experience here at Crestview Cadillac, INC.. We look forward to your next visit! Take care!

December 02, 2024

Best dealer ship in Michigan. Excellent selection of new and used cars. Professional staff and excellent crevices. More

by PMARFEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Medecke
Dec 03, 2024 -

Crestview Cadillac, Inc. responded

Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

December 02, 2024

My transmission started having issues and they told me I could bring my car in that day, Chris was able to get my car serviced that day and set me up with a loaner vehicle in the meantime. They were able to More

by MKZEGLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Crestview Cadillac, Inc. responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Crestview Cadillac, INC.! Please don't hesitate to reach out if there's anything additional we can do for you.

December 01, 2024

Crestview service was very qualitied, quickly solved 2 problems in new Lyriq perfectly. Staff was super accommodating and anticipated everything including have rental warmed up. Work was complete perfectl More

by Peter Connolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lady at car rental SUPER as was Mike, their porter
Dec 03, 2024 -

Crestview Cadillac, Inc. responded

Peter, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

November 30, 2024

It was convenient to make appointment online. Staff was helpful and polite. Service lounge was clean. More

by Pk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Crestview Cadillac, Inc. responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 30, 2024

2 hours for oil change and tire rotate with appointment is exceptionally longer than normal More

by R_BADJUST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Crestview Cadillac, Inc. responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (248) 841-4166 to discuss your concerns, as your satisfaction is of utmost importance to us.

November 30, 2024

I always feel confident with the service at Crestview Cadillac. Staff is pleasant and always reviews work to be done. Very positive experience. More

by jrerv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Crestview Cadillac, Inc. responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

November 29, 2024

Ron, Chris, Brian and Brittney are all super to deal with. I was given a loaner car without hesitation and my vehicle was serviced quickly as promised. Great team! More

by BRIANHEICK_2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Crestview Cadillac, Inc. responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Crestview Cadillac, INC. and we hope to see you again.

...
8
...