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Crestview Cadillac, Inc. - Service Center

Rochester, MI

4.5
707 Reviews

707 Reviews of Crestview Cadillac, Inc. - Service Center

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January 05, 2024

Great customer service by every staff member I came in contact with! Kindness and detail was shown in getting all tasks completed in a timely matter. More

by ELISEANNETTE777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Medecke
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We love working with you Elise!

January 04, 2024

Always friendly and very helpful. I keep coming back because I feel you provide great value for the price. And my SRX just continues to perform! More

by john.warrenjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry don't remember
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We sincerely value your business and look forward to your next visit! We look forward to your next visit! Take care!

January 03, 2024

Great customer service. Very friendly environment and I always feel like family. Great staff that go above and beyond to help you More

by TONYANELOMS68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Crestview Cadillac, INC. and we hope to see you again soon!

January 02, 2024

To whom it may concern. the Sevice Manager quickly processed my request and was able to change the oil in my 2023 blackwing while I waited. the complete process was <1hr. More

by bkoetting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

It is great to hear everything was done quickly and to your satisfaction!

January 02, 2024

Love this dealership the service department is very well run I left Serra to come here cause they were terriable with getting car fixed and crestview found problem right away More

by piccariello
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron at service
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We're glad to hear you found our staff was so knowledgeable and helpful!

January 02, 2024

Service was easy to arrange and the service work was completed in a very time manner More

by JAYNOWAK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Our staff is committed to providing each of our clients with the best automotive experience!

January 02, 2024

Fairly quick oil change for a dealer. Everyone there is pretty nice and seems genuinely interested in helping More

by DetroitRobbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian (service)
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 02, 2024

The representatives were very polite, very friendly and professional, they answered all my questions, good service. More

by MRSNARAL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris,
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Hi, thanks for taking the time to leave a review.

January 01, 2024

Excellent service. Squeezed me in last minute and got my car taken care of immediately. More

by THOMASKOSIOREK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher J Cannizzaro
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We want all our clients to have a comfortable and stress-free experience with us!

December 30, 2023

Brian and the rest of the service department were great! I wouldn't take my car anywhere else! More

by Rdoty1104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Hi there, thank you so much for your positive comments about Crestview Cadillac, INC.!

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