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Crestview Cadillac, Inc. - Service Center

Rochester, MI

4.5
707 Reviews

707 Reviews of Crestview Cadillac, Inc. - Service Center

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January 13, 2024

Fast friendly clean good communication Checkout or quick and easy and they remember who you are More

by GNOSEK6849
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We are so happy that you noticed that we remembered you. That's our goal with everyone. To create a relationship where we recognize you and greet you properly.

January 13, 2024

Received prompt and thorough service! Very satisfied with the overall level of service and will return here for future service. More

by JEFFSHANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We are always more than happy to assist you if anything else comes up. Take care!

January 13, 2024

All was great with the Oil change. My only complaint is that there was a $10.60 charge for a new battery in the one key fob. It was hardly used, and this is a new car with less than More

by cleghorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Crestview Cadillac, INC. and we hope to see you again soon!

January 12, 2024

Very professional and thorough. I feel that everything on my car has been checked out. More

by 1AGSMICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We want all our clients to have a comfortable and stress-free experience with us!

January 12, 2024

I was very pleased with the speed and quality of service. I also checked on extended warranties. More

by jmkiihr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We're glad to hear you found our staff was so knowledgeable and helpful!

January 12, 2024

Service department was great. Both Brians were very helpful. The bill was explained to me after it needed to be increased. Accepted More

by Sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian and Brian
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We're pleased to know we have been able to exceed your expectations and really help you out!

January 12, 2024

This dealership has the best employees never have I had a problem. Very respectful people. More

by JUANMONTALTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We're pleased to know we have been able to exceed your expectations and really help you out!

January 10, 2024

Service department was great. The shop not so great. Cadillac was returned without being vacuumed or washed. More

by borichdaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

The next time you are in for service, please ask for the Service Manager and mention your most recent experience. Thank you for sharing.

January 10, 2024

No issues. Basic oil change/tire rotation. So that's a good thing when you don't have issues and don't have to think twice about it. More

by DEBUCCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Crestview Cadillac, Inc. responded

No issues, no worries. That's the way we like it too.

January 10, 2024

The service at Crestview was so helpful when I came in last week- I’m super grateful for their kindness and assistance in showing me how to use my points towards my oil change and tire rotation when I cam More

by TBERRY0223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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