Crestview Cadillac, Inc. - Service Center
Rochester, MI
600 Reviews of Crestview Cadillac, Inc. - Service Center
Just needed a standard oil change/tire rotation, but service was great. In/out easily and quickly. service was great. In/out easily and quickly. More
I took my 2024 Lyriq for problem with brakes, at 8 am, the same day,I have a call around 11 am the Car was done the same day,I have a call around 11 am the Car was done More
The fan repair covered under warranty was great. However when my wife went to pick up the car, it was still displaying the same alarm on the dash resulting in a waisted trip/time. In addition I th However when my wife went to pick up the car, it was still displaying the same alarm on the dash resulting in a waisted trip/time. In addition I think $40.00 dollars for a tire repair is excessive. (maybe it should have been waived in the name of a return loyal customer) When I take a tire to Bell Tire, they will fix it no charge for a possible future tire purchase. Just saying. More
Very friendly and professional! The service area was really clean! Nice atmosphere. Was easy to make appointment and the service was quick The service area was really clean! Nice atmosphere. Was easy to make appointment and the service was quick More
Came in as a walk up customer for my first maintenance schedule event and they took care of me right away. Facility was clean, people were friendly. Good experience. schedule event and they took care of me right away. Facility was clean, people were friendly. Good experience. More
Excellent service. The service advisors were knowledgeable and friendly. Got the work done quickly. The facilities were clean and well maintained. The service advisors were knowledgeable and friendly. Got the work done quickly. The facilities were clean and well maintained. More
Chris Cannizzaro was terrific - great service. Got the work done sooner than expected. Spent extra time making sure that I was completely satisfied. Will definitely return to Crestview for serv Got the work done sooner than expected. Spent extra time making sure that I was completely satisfied. Will definitely return to Crestview for service in the future. More
Sent in previous review. Too many problems to retype them all. Terrible communication. I was overbilled for warranty work and contacted every person in service plus the gen Too many problems to retype them all. Terrible communication. I was overbilled for warranty work and contacted every person in service plus the general manager and I never received a call back or got it resolved. I had to get it back through my credit card company. Problems almost every time we go in for service. More
Although I have had issues with this dealership before they took care of me this time. They had the best price out of all the local Cadillac dealerships and my usual car repair shop. they took care of me this time. They had the best price out of all the local Cadillac dealerships and my usual car repair shop. More