Back

Crestview Cadillac, Inc. - Service Center

Rochester, MI

4.5
709 Reviews

709 Reviews of Crestview Cadillac, Inc. - Service Center

Sort by
February 26, 2024

The Crestview Service team is exceptional from the greeting to receiving the car return serviced and washed. More

by ROBREROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro, Dianne Giehtbrock
Feb 27, 2024 -

Crestview Cadillac, Inc. responded

We appreciate when customers like yourself share a pleasant experience. Have a great day!

February 26, 2024

My recent service had a variety of maintenance, troubleshooting and repairs. My service writer was outstanding and my car was ready in about 2 hours. They had to order some parts so I’ll go back to More

by GENEBUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kara Sacks is my salesperson and she also gets 5 stars , Dawn Medecke, Dianne Giehtbrock
Feb 27, 2024 -

Crestview Cadillac, Inc. responded

Gene, thank you very much for saying kind words about our staff. Keep us posted when you need service.

February 26, 2024

Ron Farmer is wonderful. thorough, competent, superb customer service. Last year he solved my engine light problem. Got me in on a Friday at 3:30 and waited for me until 6:05 More

by TOOTHDOC4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Crestview Cadillac, Inc. responded

We agree with you that Ron Farmer is wonderful. He makes us laugh all day and keeps a smile on our faces. He cares about what he does at Crestview Cadillac and it shows. Thank you for sharing.

February 26, 2024

The people in your service department are exceptional in their handling of my problem. They handled it in a caring and professional manner. Chris, Ron, and Dianne were very friendly and helpful. Roland Es More

by ROLAND.ESCHBACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Sacks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro, Dianne Giehtbrock
Feb 27, 2024 -

Crestview Cadillac, Inc. responded

Mr. Eschbach, thank you very much for putting a spotlight on our service team. We have a great team and great customers. Thanks again for sharing.

February 25, 2024

The dealership was able to get me in for service quickly and took care of all the car needs. Fast. Friendly. Service More

by MIZZO01
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Crestview Cadillac, Inc. responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 25, 2024

The best Service thank you very much The best service. Thank you very much. Thank you More

by LVENT2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro, Dianne Giehtbrock
Feb 27, 2024 -

Crestview Cadillac, Inc. responded

Thank you for the wonderful review. Have a great day !

February 25, 2024

Always great service and great people. Very thorough in explaining what needs to be done and what the cost will be. More

by DEHOEMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro
Feb 27, 2024 -

Crestview Cadillac, Inc. responded

Hi, thanks for taking the time to leave a review. We're glad to hear you found our staff was so knowledgeable and helpful!

February 25, 2024

We are always taken care of when we visit. The staff is polite and helpful. More

by jbenoit565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
Feb 27, 2024 -

Crestview Cadillac, Inc. responded

Thank you for your kind review. If you have any further questions, please give us a call. We're always happy to help!

February 24, 2024

Service Team has always been professional and informative.. I have been a customer of Crestview for decades.. More

by RJ4MAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro, Dianne Giehtbrock
Feb 27, 2024 -

Crestview Cadillac, Inc. responded

We appreciate your business and look forward to taking care of your Cadillac needs for many years to come.

February 24, 2024

The service technicians are very friendly and thorough, and they explain what they will be doing and answer all my questions. The waiting area is clean and comfortable. More

by DONNAEBUDINSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : one other person but I do not remember his name.
Feb 27, 2024 -

Crestview Cadillac, Inc. responded

It is great to hear everything was done quickly and to your satisfaction!

...
44
...