Crestview Cadillac, Inc. - Service Center

Had to replace a side detection module, and Crestview Cadillac took very good care of me…! Cadillac took very good care of me…! More

Ron Farmer was very friendly and efficient. Problem was dealt with quickly. Auto was also washed Problem was dealt with quickly. Auto was also washed More

Great service - Tony was great! ! Helped me get a loaner vehicle even though it was a last minute request. Took great care of me. The best Cadillac Service department in all of Michi ! Helped me get a loaner vehicle even though it was a last minute request. Took great care of me. The best Cadillac Service department in all of Michigan!!! This will be a key reason why I buy another Escalade from Crestview, your service department is outstanding. More

The service was excellent. I bought my vehicles and had them serviced there for over 20 years. I bought my vehicles and had them serviced there for over 20 years. More

Crestview was able to order a replacement grill and get it within a few days. The body shop had it installed while I waited and then had the card detailed.  it within a few days. The body shop had it installed while I waited and then had the card detailed.  More

Tony and the team were great. Every time I have brought my truck in they have gotten me right in and took great care of me. Every time I have brought my truck in they have gotten me right in and took great care of me. More

Repaired what was needed. Thank You, I was concerned. Everyone was very helpful. Would choose Crestvirw again. Thank You, I was concerned. Everyone was very helpful. Would choose Crestvirw again. More

I was there for 3 hours for an oil change. No one communicated with me what was going on. I had to get up and ask and when I did they were annoyed I was asking what was taking so long. No one communicated with me what was going on. I had to get up and ask and when I did they were annoyed I was asking what was taking so long. More

I had a grill replaced on the car while I waited. The part arrived in less than a week. The car was washed and detailed when I received it. The part arrived in less than a week. The car was washed and detailed when I received it. More

Had a Steering Assist Reduced warning pop up on the display. When shut off the cooling fans ran at high speed and the temperature gauge didn’t register reading. Ran up to Crestview, with no appointment display. When shut off the cooling fans ran at high speed and the temperature gauge didn’t register reading. Ran up to Crestview, with no appointment, to see if there were codes set and if I should drive or not. Ron and Brian wrote it up, said they would have a tech look at it. They gave me the option of waiting or giving me a ride home while they diagnosed. I waited and Brian returned to the waiting room 15 minutes later to tell me it was a bad thermostat and it would be fixed and ready to go in an hour. They did a great job getting me in and out, without an appointment, in record time. Thanks Crestview Service Department. More