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Crestview Cadillac, Inc. - Service Center

Rochester, MI

4.5
707 Reviews
Call Service Center (248) 656-9500

707 Reviews of Crestview Cadillac, Inc. - Service Center

Sort by
May 24, 2024

Went in for an oil change and tire rotation. Everyone was very nice and very friendly. The service was fast and reasonable. More

by patrick.chianetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2024 -

Crestview Cadillac, Inc. responded

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 24, 2024

I received a wonderful buying experience from Emily Rooney. She found all appropriate discounts and facilitated a speedy delivery. Patrick O’meara quickly set up my electronics on the new car. I’ve bou More

by mbotkin0
Recommend Dealer
Yes
Employees Worked With
Emily Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Rooney, Patrick O’Meary
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May 27, 2024 -

Crestview Cadillac, Inc. responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2024

Great service! ! Fast turnaround!! Always helpful with questions and concerns. This is what keeps us going back More

by MUSTAFA.CHMEISEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Crestview Cadillac, Inc. responded

Thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 23, 2024

Had a routine Oil Change performed on my automobile and done in a timely manner. Friendly and courteous staff without a doubt. More

by New customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Crestview Cadillac, Inc. responded

Thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 22, 2024

Great service. Easy to book appointments online with lots of available time slots within a day or so. More

by Very Satisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Crestview Cadillac, Inc. responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 20, 2024

They did a very good job taking care of the issues on our SRX. Very helpful and kept in touch on the progress. More

by 2500CHEVHD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Crestview Cadillac, Inc. responded

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

May 20, 2024

Great service! ! Fast turnaround!! Always helpful with questions and concerns. This is what keeps us going back More

by NELLIOTT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Crestview Cadillac, Inc. responded

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

May 20, 2024

Very responsive and once the problem was identified they addressed it quickly. Very pleased with our experience. More

by cbpike100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Crestview Cadillac, Inc. responded

Thank you again for choosing Crestview Cadillac, INC. and we hope to see you again.

May 19, 2024

Fraudulent practices which warrant paying close attention, from charges, services and language used in service write up. More

by tturner20
Recommend Dealer
No
Employees Worked With
Chris Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Crestview Cadillac, Inc. responded

We regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please contact us at (248) 841-4166 so we can understand your situation better in order to try and turn your experience around. Thank you, Crestview Cadillac, INC.

May 19, 2024

Ron was excellent. Very pleasant and friendly. He is always very helpful and explains everything. More

by Dave Drouillard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron
Report | Print
May 21, 2024 -

Crestview Cadillac, Inc. responded

We're happy you found our staff to be so supportive during your experience here at Crestview Cadillac, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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