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Crestview Cadillac, Inc. - Service Center

Rochester, MI

4.5
709 Reviews

709 Reviews of Crestview Cadillac, Inc. - Service Center

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April 07, 2025

The service was amazing thank you so much for everything I am very happy that I got all tire protection when I got my lease More

by jessicanafsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2025

Service staff did a thorough job of diagnosing and fixing a problem that was unresolved after three trips in one week to another dealership. Very professional and communicative. More

by gailryan20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
April 06, 2025

From the moment I stepped in, friendly and efficient service. I would highly recommend this dealership. More

by HKCYEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bri and Tony also CW
April 05, 2025

Every visit to Crestview for service of my vehicle has been a positive above & beyond experience and I've been working with them for 6+ years. More

by CRUSCH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
April 05, 2025

Refused to replace component they previously replaced. Took vehicle to a real mechanic to be repaired Very dissatisfied More

by mbetham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony
April 03, 2025

Anthony was an excellent and professional service advisor . My work was completed on time . It was a very good experience. More

by RJFORMARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Smooth service from beginning to end. Everything is as expected. Oil change was done in no time More

by Lynnwest2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Came in for an oil change. .. they completed it and everything went great! Nice quiet waiting room too... More

by KPAJTAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

Best to check your estimate before agreeing to work. There were multiple items totaling over $1400 that they suggested be done! Included: possible replacement of toe links (my brother who is a mechani More

by BILLIEJWARNICK
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Ron Farmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

Appointment to 'wait' was offered and scheduled in advance online. Promised 1 hour(ish) but took 2 hours for an oil change. Staff an facility were professional but not an exceptional (or competitiv More

by CCMSBROWN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
4.0
This rating includes all reviews, with more weight given to recent reviews.