Crestview Cadillac, Inc. - Service Center

The whole crew was great. I would go back there in a heart beat. Thanks I would go back there in a heart beat. Thanks More

Drove out to Crestview to help me with a Cadillac product issue that nobody else could or would help me with. Brian, the service manager and Dennis one of the service technicians were extremely helpful. Boug issue that nobody else could or would help me with. Brian, the service manager and Dennis one of the service technicians were extremely helpful. Bought a car there. More

Quick service! Everyone very pleasant and accommodating. Waiting area very small. Could have been cleaned up. Coffee cups left on tables. Everyone very pleasant and accommodating. Waiting area very small. Could have been cleaned up. Coffee cups left on tables. More

Absolutely the worst dealer experience. Very unprofessional management. I suggest you avoid this Cadillac dealer. I regret ever going to this dealership it makes having a new Cadillac a ve Very unprofessional management. I suggest you avoid this Cadillac dealer. I regret ever going to this dealership it makes having a new Cadillac a very poor experience. More

The service team always makes me feel welcome and valued. From Tim, who gets my car ready to the head of the service department who always says hello and asked me how I’m doing. From Tim, who gets my car ready to the head of the service department who always says hello and asked me how I’m doing. More

Dealership was very informative and made sure I was comfortable I will be back again. comfortable I will be back again. More

Very friendly and took an interest in what was going on with my car and fixed it. with my car and fixed it. More

All of the Dealer personnel from sales and service depts. are both always helpful and professional are both always helpful and professional More

Great service. Ron was absolutely correct in his initial diagnosis about what was wrong with my car. After picking my car up after repairs completed, I found it t Ron was absolutely correct in his initial diagnosis about what was wrong with my car. After picking my car up after repairs completed, I found it to ride like a new vehicle. Upon reviewing my invoice, I found that a logical and thorough analysis was done, and all repairs were done at a reasonable cost. I found Ron to be a very friendly and personable person, willing to explain to me what the problem was and what steps would need to be done for all repairs. Although Crestview is quite a drive from my home, I will be returning for further future care for my Cadillac. More

My thanks go out to Service Advisor, Ron Farmer. I had a coupon for Bonus Points. I asked Ron to be sure that they were put into my Rewards account. And yes, I have received my bonus points. Also, I had a coupon for Bonus Points. I asked Ron to be sure that they were put into my Rewards account. And yes, I have received my bonus points. Also, thanks to Crestview's service techs, my SRX is still running like new. More