Crestview Cadillac, Inc. - Service Center

Crestview has always treated my wife and I very professionally. Their service support staff is courteous and the work is always done timely and very well professionally. Their service support staff is courteous and the work is always done timely and very well More

Service included an oil change and tire rotation. Additionally, I reported an issue with the radio, where stations selections are made in numerical order, instead of a "Favorites" order as written i Additionally, I reported an issue with the radio, where stations selections are made in numerical order, instead of a "Favorites" order as written in the owner's manual. Driving back to work I discovered no change in the radio performance. I called back and was told I needed to "Fill-In" all favorites. I did do that, but that did not solve the problem. More

The whole crew was great. I would go back there in a heart beat. Thanks I would go back there in a heart beat. Thanks More

Drove out to Crestview to help me with a Cadillac product issue that nobody else could or would help me with. Brian, the service manager and Dennis one of the service technicians were extremely helpful. Boug issue that nobody else could or would help me with. Brian, the service manager and Dennis one of the service technicians were extremely helpful. Bought a car there. More

Very professional. Clean facility. Prompt response. I was kept updated at every step of the process. Clean facility. Prompt response. I was kept updated at every step of the process. More

Quick service! Everyone very pleasant and accommodating. Waiting area very small. Could have been cleaned up. Coffee cups left on tables. Everyone very pleasant and accommodating. Waiting area very small. Could have been cleaned up. Coffee cups left on tables. More

Absolutely the worst dealer experience. Very unprofessional management. I suggest you avoid this Cadillac dealer. I regret ever going to this dealership it makes having a new Cadillac a ve Very unprofessional management. I suggest you avoid this Cadillac dealer. I regret ever going to this dealership it makes having a new Cadillac a very poor experience. More

The service team always makes me feel welcome and valued. From Tim, who gets my car ready to the head of the service department who always says hello and asked me how I’m doing. From Tim, who gets my car ready to the head of the service department who always says hello and asked me how I’m doing. More

Dealership was very informative and made sure I was comfortable I will be back again. comfortable I will be back again. More

Very friendly and took an interest in what was going on with my car and fixed it. with my car and fixed it. More