Crestview Cadillac, Inc. - Service Center

Efficient and timely service. Friendly toward me personally. Washed car before I left. Didn't over charge me. Friendly toward me personally. Washed car before I left. Didn't over charge me. More

Very helpful and able to reschedule our appointment when the transport was a few days late bringing my car to me. the transport was a few days late bringing my car to me. More

Ron is great! Would recommend him and the service team to anyone. Very happy with the dealership. Always great service every time I’ve been there. Would recommend him and the service team to anyone. Very happy with the dealership. Always great service every time I’ve been there. More

Good and great courtesy car took awhile for the engine to get repaired but they did give me a new engine and it is running great Cadilac still Les me a paint job some floor mats and a rear end hatch plate bu get repaired but they did give me a new engine and it is running great Cadilac still Les me a paint job some floor mats and a rear end hatch plate but other than that it’s fine More

Hope they keep doing a good work For sure I will keep coming back Also recommend to friends. coming back Also recommend to friends. More

Ridiculously expensive. Because of the built in diagnostics, they were able to diagnose the needed repair but then charged me a small fortune to get my car back. Because of the built in diagnostics, they were able to diagnose the needed repair but then charged me a small fortune to get my car back. More

I never had issue with the camera, after recall made by the dealer, now I have the issue. the dealer, now I have the issue. More

Ron's friendly and helpful nature always reassures me that my car is in excellent hands. that my car is in excellent hands. More

1:1 interaction was always good. However, once I left the dealership, it was very difficult and frustrating trying to communicate with them. Vehicle was there longer than I expected However, once I left the dealership, it was very difficult and frustrating trying to communicate with them. Vehicle was there longer than I expected (better communication would have helped remedy that). No car wash once service was completed, which is done at the GMC dealership I take my other vehicle to. Also, the pavement as you enter is all broken up - should not be that way at all Cadillac dealership. More

Extremely rude customer service by Bri. She needs a course on how to speak and deal with customers. She needs a course on how to speak and deal with customers. More