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Crestview Cadillac, Inc. - Service Center

Rochester, MI

4.5
724 Reviews

724 Reviews of Crestview Cadillac, Inc. - Service Center

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May 29, 2025

Did a great job new what the problem was right away and had it fixed shortly More

by TIMBRUNONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

No issues with service on this visit. Wait was a little long, but other than that no complaints. More

by dtaylor601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025

Great service . Knowledgeable and proficient Mr. Farmer. I didn’t have to wait long for my service. More

by THSPDRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025

My oil change was complete in less than an hour—-on a Friday morning, no less! Then, Tony and Ron applied my reward points —-which I’d totally forgotten. Crestview is a class act. More

by nsherardfreeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
May 25, 2025

There was no follow up at all on my service. No calls, no details on what was done. Car was not cleaned upon return to us. Very surprised about how poor the customer service was. More

by JohnC.Salter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Farmer
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

I like to do business with this people, I am working with this dealer since 2017, I had xt5. Then I purchase 2024 lyriq, I will continue working with rest view, thanks More

by NEDCHIKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Inquiring about a new XT5 lease. Based on pricing reviewed on website I provided a max price preference and I qualify for GM employee pricing. 25 min later the quote was $300 per mo More

by dantecj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Fabulous service from start to finish! Fastest oil change and tire rotation I have experienced. More

by makumpuris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

Quality work, quick repair once confirmed and approved cost. Would recommend this dealer to everyone. More

by BMBARNETT99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

Truly disappointing experience, The dealership actually damaged my car instead of fixing it, for the second time. More

by MMSORGUC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Farmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
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