
Crestview Cadillac, Inc.
Rochester, MI
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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As always service department is full of top rated service. From the ease of setting up the appointment to dropping off the vehicle to the personal touch as holding the door open for you when you ente service. From the ease of setting up the appointment to dropping off the vehicle to the personal touch as holding the door open for you when you enter! Not to mention the top notch repair service you recieve. More
Our CT5-V started smoking on the road. when we had it towed to the dealer and called in advance, I did not hear a status for 7 days. after repeated calls, the service center said they did when we had it towed to the dealer and called in advance, I did not hear a status for 7 days. after repeated calls, the service center said they did not know when the parts would be delivered nor did they offer a loaner. Even after expressing my discontent, the dealer did not provide adequate service. It was incredibly disappointing. More
Pleasant staff, eager to assist customers. Clean and inviting showroom and service facilities. Auto body work done on my vehicle this spring was excellent. Clean and inviting showroom and service facilities. Auto body work done on my vehicle this spring was excellent. More
The service is excellent at Crestview, very prompt and thorough. Friendly reps and very hospitable. Take care of our problems or concerns when it comes to our 2023 Cadillac CT5 thorough. Friendly reps and very hospitable. Take care of our problems or concerns when it comes to our 2023 Cadillac CT5 More
Was working with Adam king to purchase a NEW car. Sign the documents walk outside and the vehicle has 3,500 miles on it as well as the check engine light on. They claim its a demo and at no point did Sign the documents walk outside and the vehicle has 3,500 miles on it as well as the check engine light on. They claim its a demo and at no point did they tell me I would be purchasing a used vehicle. I strictly went in to purchase a New vehicle. After walking back in they refuse to do anything because the documents were signed. Instead of making it right they decide to call the cops and ask us to leave. Very unprofessional they took full advantage of a customer cashing out the car that needed purchased by the end of the year. As far as the manager goes super unprofessional instead of having any sort of conversation about the situation he immediately stands up and starts waiving his finger in front of my face asking me to leave before the cops come. More