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Crestview Cadillac, Inc.
Rochester, MI
870 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 870 reviews
Verified Customer
January 14, 2024
Received great service! Everyone was friendly/helpful .. I would come back for service in future . Everyone was friendly/helpful .. I would come back for service in future . More
by B_ONWELLER
January 14, 2024
will use this dealership again for all my further Cadillac service needs. The staff both in service and sales are very professional and helpful. Cadillac service needs. The staff both in service and sales are very professional and helpful. More
by ROLAND.ESCHBACH
January 14, 2024
I asked for help with my lease purchase and the entire experience was very frustrating. In spite of repeated efforts over a 4 week period to obtain a Lease Payoff Statement in a timely manner, I did not g experience was very frustrating. In spite of repeated efforts over a 4 week period to obtain a Lease Payoff Statement in a timely manner, I did not get a price until 5:30pm the day before my 9:30am appointment. Likewise, I did not see the statement until I arrived for my appointment and then found out the price I received was wrong. More
by Sona
Employees Worked With
January 13, 2024
All was great with the Oil change. My only complaint is that there was a $10.60 charge for a new battery in the one key fob. It was hardly used, and this is a new car with less than My only complaint is that there was a $10.60 charge for a new battery in the one key fob. It was hardly used, and this is a new car with less than 5500 Miles on it. More
by cleghorn
Employees Worked With
January 13, 2024
Customer service was excellent . My service rep Matthews was great as well as the manager Craig all of the service gentleman took good care of me . My service rep Matthews was great as well as the manager Craig all of the service gentleman took good care of me . More
by Sonya124
Employees Worked With
Craig , Matthew Fox, Jordan Forbes
January 13, 2024
Fast friendly clean good communication Checkout or quick and easy and they remember who you are quick and easy and they remember who you are More
by GNOSEK6849
January 13, 2024
Received prompt and thorough service! Very satisfied with the overall level of service and will return here for future service. Very satisfied with the overall level of service and will return here for future service. More
by JEFFSHANE
January 12, 2024
Very professional and thorough. I feel that everything on my car has been checked out. I feel that everything on my car has been checked out. More
by 1AGSMICH
January 12, 2024
I was very pleased with the speed and quality of service. I also checked on extended warranties. I also checked on extended warranties. More
by jmkiihr
