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Crestview Cadillac, Inc.

Rochester, MI

Overview
Employees
Reviews
Vehicles
4.5
873 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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555 S Rochester Rd

Rochester, MI

48307

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Showing 873 reviews

February 04, 2024

Initially your tech said I needed a software upgrade at $400 approx. Then after paying for that the problem was still not fixed. Then you recommended a new HMI module at a total cost of $1700. I have spent More

by DIVIESH PATEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Farmer
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

Crestview Cadillac, Inc. responded

Diviesh, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

Feb 19, 2024 -

DIVIESH PATEK responded

I have not heard back from your team yet since your message above.

February 04, 2024

Everyone is so very very nice and pleasant to deal in Service and so very prompt. More

by KARENKK.POULOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro, Dianne Giehtbrock
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Feb 06, 2024 -

Crestview Cadillac, Inc. responded

Karenkk, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

February 02, 2024

I was treated with respect and my concerns were heard. My vehicle was serviced appropriately and in a timely manner. More

by mjakee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro
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Feb 04, 2024 -

Crestview Cadillac, Inc. responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 02, 2024

Chris in the customer service was so easy to work with and he was able to answer all of our questions. We were able to get the services we needed. More

by Suzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
Report | Print
Feb 04, 2024 -

Crestview Cadillac, Inc. responded

Suzy, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

February 02, 2024

The gentleman that helped check my car and kept me informed the place was nice and clean and it was very happy with the service More

by kmthornton2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Medecke, Chris Cannizzaro, Dianne Giehtbrock
Report | Print
Feb 04, 2024 -

Crestview Cadillac, Inc. responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 01, 2024

Brian and Ron (my contacts) at Crestview were welcoming, knowledgeable, and efficient. They made my visit pleasant. More

by ROBREROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
Report | Print
Feb 03, 2024 -

Crestview Cadillac, Inc. responded

We look forward to your next visit! Take care!

February 01, 2024

Ron in service did a great job! The job was finished correctly the first visit. More

by MALTA1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro
Report | Print
Feb 03, 2024 -

Crestview Cadillac, Inc. responded

Hi, thanks for taking the time to leave a review.

January 31, 2024

Extremely disappointed in every aspect will never return with my Escalade to service or purchasing More

by coneyqueen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Cannizzaro
Report | Print
Feb 02, 2024 -

Crestview Cadillac, Inc. responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

January 31, 2024

Very technically competent and good to work with for service on my 2023 Cadillac Lyriq. More

by Bob_Livonia
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro, Dianne Giehtbrock
Report | Print
Feb 02, 2024 -

Crestview Cadillac, Inc. responded

We're glad to hear you found our staff was so knowledgeable and helpful!

January 31, 2024

Emily Rooney and Crestview Cadillac earned my highest rating and accolades for any dealership in my over 50 years of car buying and collecting experience. My recommendation is that you make Crestview Ca More

by giannini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick (New Car Specialist) Brandon (Finance) both were Superb!
Report | Print
Feb 02, 2024 -

Crestview Cadillac, Inc. responded

Thank you for sharing this glowing review of Emily Rooney, Patrick O'Meara and Brandon Zemach. We are proud of all of them. We sincerely value your business and look forward to your next visit!

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