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Crestview Cadillac, Inc.
Rochester, MI
873 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 873 reviews
February 14, 2024
Great service. Having appointments on Saturdays is very helpful. Without any doubt, every individual can be described as wonderful and helpful. Having appointments on Saturdays is very helpful. Without any doubt, every individual can be described as wonderful and helpful. More
by salore
Verified Customer
February 14, 2024
Service rep greated me as soon as I pulled in, got me checked in, and even had a loaner SUV available for this engine warranty repair. Very efficient all around visit, car was done exactly at time promi checked in, and even had a loaner SUV available for this engine warranty repair. Very efficient all around visit, car was done exactly at time promised. More
by KADOTS
February 14, 2024
Lack of communication overall. I purchased out-of-state & had vehicle shipped. Touchscreen and info system dysfunctional, illegal window tint is on car, less than half a tank of g I purchased out-of-state & had vehicle shipped. Touchscreen and info system dysfunctional, illegal window tint is on car, less than half a tank of gas. Called preowned manager & was immediately dismissed & said he’d call back. He did not call back and referred me to salesman. Worst experience ever buying a car & most unprofessional Cadillac dealership I’ve worked with. More
by JRSUMRALL1
Employees Worked With
Doug- Preowned Manager , Matthew Fox
February 13, 2024
Handled our order completely and treated us well during the signing process. Extremely grateful for there assistance. Good experience the signing process. Extremely grateful for there assistance. Good experience More
by jjsto
Employees Worked With
February 13, 2024
Very good. service department very nice Good and take care of the problem happy so far. service department very nice Good and take care of the problem happy so far. More
by VIDOVSKI
February 13, 2024
Every body I met was nice and very helpful . They received my car in time and completed the excellent work in time. I really appreciate that and will recommend the the service department to my They received my car in time and completed the excellent work in time. I really appreciate that and will recommend the the service department to my friends and relatives without hesitation. More
by RAEDOSACHI
February 11, 2024
As always, very good service with helpful staff. But requiring a 15 minimum written review will keep me from completing any reviews in the future. Please take note. But requiring a 15 minimum written review will keep me from completing any reviews in the future. Please take note. More
by jmvickers
Employees Worked With
Chris Cannizzaro
