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Crestview Cadillac, Inc.
Rochester, MI
910 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 910 reviews
March 06, 2024
My chosen sales lady was either inexperienced or lack transparency. Adam King was excellent. Ron Farmer was excellent. The workshop personnel need to pay attention to detail. It took 10 days to get my ne transparency. Adam King was excellent. Ron Farmer was excellent. The workshop personnel need to pay attention to detail. It took 10 days to get my new vehicle right. In the spirit of continuous improvement, they need to take my input. More
by MALABI
Verified CustomerEmployees Worked With
Other Employees :
Dawn Medecke, Chris Cannizzaro, Dianne Giehtbrock
March 04, 2024
The staff were polite and professional. I definitely plan to use them in the future if needed. I definitely plan to use them in the future if needed. More
by NTH2134
March 04, 2024
We took our Cadillac in to Crestview, even though we did not purchase it there, because it is close to where we live. Ron Who is the manager in service is impossible to contact. We also had it there for wa not purchase it there, because it is close to where we live. Ron Who is the manager in service is impossible to contact. We also had it there for warranty work, and they charged us for parts that they ordered. They did not indicate to us that we needed to bring it back again They then lost the parts after calling us twice and telling us we could bring it back in to have the parts put on it. I would never take my car to them again unfortunately. More
by kaismilesbaker
Employees Worked With
March 03, 2024
The service department was great, they greeted me with a smile and got me right in and taken care of. The waiting room was clean and comfortable. smile and got me right in and taken care of. The waiting room was clean and comfortable. More
by RONFARMER66
March 02, 2024
It was definitely a great experience. We were treated like family very well appreciated. Everybody was very friendly and helpful. We were treated like family very well appreciated. Everybody was very friendly and helpful. More
by M.MARCOTTE
Employees Worked With
Alex Harms, Patrick O’Meara, Brandon Zemach, and Craig Hubble
March 01, 2024
Super fast and easy process! Done in 1 day? Couldn’t be happier!! Highly recommend Done in 1 day? Couldn’t be happier!! Highly recommend More
by lkollenberg
Employees Worked With
February 29, 2024
The staff are attentive and the technician do a great job getting our work done in a timely manner so we don't have to wait around a long time. My wife and I each drive Cadillacs and both of our vehicles we getting our work done in a timely manner so we don't have to wait around a long time. My wife and I each drive Cadillacs and both of our vehicles were serviced the same day. More
by vmattina
Employees Worked With
