Crestview Cadillac, Inc.

The service provided was required and timely and making the appointment with Leanna was very convenient and professional. I would also want to acknowledge Leanna for helping with the purchase of merchandis the appointment with Leanna was very convenient and professional. I would also want to acknowledge Leanna for helping with the purchase of merchandise. Jacob did a good job of keeping me aware of the repair status. More

The process was easy and the representatives were helpful. They explained the issues in an easy to understand way. helpful. They explained the issues in an easy to understand way. More

Ron Farmer was very helpful in explaining a problem found during inspection issue noted during a service. during inspection issue noted during a service. More

The only complaint I have about my service experience has nothing to do about the service department but rather with GMs failure to provide a replacement part. Crestview solved my problem. I have always had nothing to do about the service department but rather with GMs failure to provide a replacement part. Crestview solved my problem. I have always had my vehicle serviced at a Cadillac dealership and I have received the highest quality service from Crestview. I will lease my next vehicle from Crestview. More

There were having technical difficulties with the paperwork and instead of aborting the electronic system which they could not get to work, they continued to try for two and a half hours, wasting a l paperwork and instead of aborting the electronic system which they could not get to work, they continued to try for two and a half hours, wasting a lot of my and Kara’s time. If the process doesn’t work in a specific amount of time they need to switch back to paper (which is what they had to do eventually. It took over 3 hours for something that should have taken a half hour to an hour max. Not a good reflection, it worries me going forward . More

Everyone is very professional and friendly. The time that I waited was reasonable and comfortable. The time that I waited was reasonable and comfortable. More

If it were possible for me to give a zero star rating, I would do so. My car was held too long (3weeks) to fix at the service center and Body Shop. Also, all the excuses for the delay they were given was un would do so. My car was held too long (3weeks) to fix at the service center and Body Shop. Also, all the excuses for the delay they were given was unprofessional. The service center who took my car did not give a proper written estimate and did not provide proper service I requested. After I pick up the car, I found out there were scratches, marks and stains inside the interior of the trunk. What I received from Cresrview Cadillac service and Bodyshop centers were inadequate and unsatisfactory service. More

Professional, efficient and friendly. Showed concern and solved the problem. Service after the sale is what really counts Showed concern and solved the problem. Service after the sale is what really counts More

Very courteous and quick service. Ron greeted me with a pleasant smile. He took care of the paperwork quickly and I was done with the oil change within an hour Ron greeted me with a pleasant smile. He took care of the paperwork quickly and I was done with the oil change within an hour More

He done a great job. The car was very clean and excellent work. Thank you very much. The car was very clean and excellent work. Thank you very much. More