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Crestview Cadillac, Inc.

Rochester, MI

Overview
Employees
Reviews
Vehicles
4.5
874 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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555 S Rochester Rd

Rochester, MI

48307

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Showing 874 reviews

March 16, 2024

The issue was not resolved and it occured yesterday morning again. Additionally, I heard nothing all day from the service department and had no paper work or call to explain what they did which appear More

by spartan1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Cannizzaro
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Mar 19, 2024 -

Crestview Cadillac, Inc. responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (248) 841-4166 to discuss your concerns, as your satisfaction is of utmost importance to us.

March 16, 2024

Very efficient and knowledgeable in all areas! Friendly and go above and beyond to make every detail is taking care of. More

by scislow1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kara Sacks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro
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Mar 19, 2024 -

Crestview Cadillac, Inc. responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

March 16, 2024

Great service. Very friendly service advisors. Was prompt at getting my vehicle finished and was washed and didn’t have to wait long. More

by Cb1focus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Sacks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro
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Mar 19, 2024 -

Crestview Cadillac, Inc. responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 15, 2024

The service was great. I was given an appointment immediately after I called and the service was done very timely while I waited. My only disappointment was in the cost of More

by CLUBNANA1147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
Report | Print
Mar 19, 2024 -

Crestview Cadillac, Inc. responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 15, 2024

Always a great experience with Crestview. Thank you for all you do, we’ll continue to service the Escalade at Crestview! More

by MGLUECK56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2024 -

Crestview Cadillac, Inc. responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Crestview Cadillac, INC. and we hope to see you again soon!

March 14, 2024

They were very prompt and helpful explaining what additional additives they were putting in my gas tank and why. More

by NFN99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn, Chris Cannizzaro
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Mar 16, 2024 -

Crestview Cadillac, Inc. responded

We really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

March 11, 2024

Awesome and super quick service! Very helpful and informative every step of the way. Thanks Brian & Ron! More

by MARAND302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
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Mar 13, 2024 -

Crestview Cadillac, Inc. responded

Hi there, thank you so much for your positive comments about Crestview Cadillac, INC.! We hope to be of service to you again in the future. Best wishes, Crestview Cadillac, INC.

March 11, 2024

Too expensive oil change, hidden fees, took too long (2 days) to complete the task. More

by ESAMIMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Farmer
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2024 -

Crestview Cadillac, Inc. responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

March 11, 2024

Ron was excellent to work with! Really cared about my issue and fixed my car quickly. He took time after hours to answer all my questions. He also made sure I had a loaner! Very sat More

by LALAMA.SAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dianne Giehtbrock
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Mar 13, 2024 -

Crestview Cadillac, Inc. responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

March 11, 2024

The service was very professional and courteous. They did a thorough inspection of my vehicle, and work well with the insurance company to cover the damage repairs. All repairs were done well and ti More

by GHBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
Report | Print
Mar 15, 2024 -

Crestview Cadillac, Inc. responded

Hi, thanks for taking the time to leave a review. We look forward to your next visit! Take care!

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