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Crestview Cadillac, Inc.

Rochester, MI

Overview
Employees
Reviews
Vehicles
4.5
874 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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555 S Rochester Rd

Rochester, MI

48307

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Showing 874 reviews

April 21, 2024

Easy explanations, friendly service and customer focused. Quick communication via texts which is super helpful. More

by bhogerheide0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Crestview Cadillac, Inc. responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 18, 2024

It was an enjoyable experience and they were so kind to my grandson. Thank you! More

by SUSANMARIE50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2024 -

Crestview Cadillac, Inc. responded

We are very happy we could provide you with a positive experience! Thank you for choosing Crestview Cadillac, INC. and we hope to see you again.

April 18, 2024

Service level disappointing. Walked away feeling ripped off. Very unlikely to revisit Crestview cadillac again. More

by WWADDELL07
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Cannizzaro
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Apr 20, 2024 -

Crestview Cadillac, Inc. responded

Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (248) 841-4166 at your earliest convenience to discuss how we can turn this experience into a positive one.

April 18, 2024

I brought my 2021 XT5 in for the rear camera irregularities. After the initial tests Chris told me that parts must be ordered and it would take 5-7 business days. He gave me a detailed explanati More

by SLRUSTONI
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
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Apr 20, 2024 -

Crestview Cadillac, Inc. responded

Thank you for your kind review; we are happy to pass along your comments to Chris here at Crestview Cadillac, INC.! We look forward to your next visit! Take care!

April 18, 2024

Great experience. I appreciate them being able to fit me in their schedule as I had an unexpected tire issue that needed to be addressed. More

by CHRIS.HOLYFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2024 -

Crestview Cadillac, Inc. responded

Chris, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 18, 2024

Got my oil change taken care of and fast! Thank you crestview team! Great as always! More

by BERLEEDOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2024 -

Crestview Cadillac, Inc. responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

April 15, 2024

The service agent looked into every aspect of saving me money, which was very helpful, and always important. More

by annapalazzolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
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Apr 17, 2024 -

Crestview Cadillac, Inc. responded

We're glad to hear you found our staff was so knowledgeable and helpful!

April 14, 2024

It is obvious the manager has everything to give credit to the excellent customer care, car maintenance the excellent workmanship the technicians give in care of vehicles they repair. When maintenance is More

by NANCY.LBIEHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Hubble is excellent In customer care
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Apr 16, 2024 -

Crestview Cadillac, Inc. responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 14, 2024

emily was nice she was not pushy and that’s what I liked and answered my questions, also it was an easy process everything was done by texting More

by nashwa71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Crestview Cadillac, Inc. responded

We want all our clients to have a comfortable and stress-free experience with us!

April 13, 2024

Absolutely world class operation ! Service Advisor Ron F. was amazing and helpful as he kept me informed while I was waiting in your Service Lounge. More

by randall48236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Sacks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Medecke
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Apr 15, 2024 -

Crestview Cadillac, Inc. responded

We're happy you found our staff to be so supportive during your experience here at Crestview Cadillac, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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