Back

Crestview Cadillac, Inc.

Rochester, MI

4.5
874 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
Contact Dealership

555 S Rochester Rd

Rochester, MI

48307

Directions

By Type

Showing 874 reviews

May 08, 2024

Very helpful! They really did a lot to make sure I was taken care of. Car was exactly as presented. More

by TOOLBUFF79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam King
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Crestview Cadillac, Inc. responded

We're pleased to know we have been able to exceed your expectations and really help you out!

May 07, 2024

Things went well and the process was timely. I was impressed with the electronic desktop used for closing. More

by gwinkler1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Harms
May 09, 2024 -

Crestview Cadillac, Inc. responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

May 07, 2024

My tv was broken after I left but couldn’t prove it happen there. Been wanting a Escalade my whole life . Not good experiences would rather go back to ford More

by tswazy17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The whole department needs a change but no one will ever look at this or take constructive criticism
May 09, 2024 -

Crestview Cadillac, Inc. responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact us at (248) 841-4166 when you have an opportunity, and we will be more than happy to try and turn your experience around.

May 05, 2024

Even it was same day make an appointment,I could make it ,very kind staff and loved it. More

by jinny paeng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron was very kind.
May 08, 2024 -

Crestview Cadillac, Inc. responded

We really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

May 05, 2024

Maintenance was done in a timely manner and the techs were very pleasant and considerate of an 85 year old woman who knows very little about what is needed and when. More

by RJRINEHT08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke, Chris Cannizzaro
May 08, 2024 -

Crestview Cadillac, Inc. responded

Thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 05, 2024

The repair of the driver door handle was completed successfully. I was surprised how long it took to get the part and it took me calling the service center to find out the part had arrived. The instal More

by rickjayroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
May 08, 2024 -

Crestview Cadillac, Inc. responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 05, 2024

Fast and simple. Total process took about an hour. Car is awesome and experience was perfect! More

by amy_harvel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kara Sacks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Crestview Cadillac, Inc. responded

We enjoyed working with you. Thank you for your repeat business. When it's time for your first oil change, please stop in the showroom to say hello.

May 05, 2024

The best Cadillac dealship in town. I really enjoyed work with them and, highly recommend to all. More

by junyeon kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Crestview Cadillac, Inc. responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 05, 2024

Emily was nice and tried to give me a good deal. I wish i could save more but the dealership manager did not negotiate much. I also could not get full extent of color and options i wanted due to lo More

by deypk91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Crestview Cadillac, Inc. responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (248) 841-4166.

May 04, 2024

Chris is awesome. He is Professional, Courteous, Thorough, Friendly, Quick, Knowledgeable, Personable, Honest, Understanding, Awesome, Passionate, Sincere, Kind, Easyg More

by AMANNI1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
May 07, 2024 -

Crestview Cadillac, Inc. responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
38
...