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Crestview Cadillac, Inc.
Rochester, MI
874 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 874 reviews
May 20, 2024
Great service! ! Fast turnaround!! Always helpful with questions and concerns. This is what keeps us going back ! Fast turnaround!! Always helpful with questions and concerns. This is what keeps us going back More
by NELLIOTT2
Verified Customer
May 20, 2024
Very responsive and once the problem was identified they addressed it quickly. Very pleased with our experience. addressed it quickly. Very pleased with our experience. More
by cbpike100
May 19, 2024
Fraudulent practices which warrant paying close attention, from charges, services and language used in service write up. attention, from charges, services and language used in service write up. More
by tturner20
Employees Worked With
May 19, 2024
Ron was excellent. Very pleasant and friendly. He is always very helpful and explains everything. Very pleasant and friendly. He is always very helpful and explains everything. More
by Dave Drouillard
May 19, 2024
Service was excellent as always. I know I can trust the service I receive at Crestview. Ron Farmer and Chris Cannizzaro and Chris Young always go the extra mile to make sure my exp I know I can trust the service I receive at Crestview. Ron Farmer and Chris Cannizzaro and Chris Young always go the extra mile to make sure my experience is positive. More
by DTRIN50
May 18, 2024
The service at the Cadillac dealership was abysmal, unresponsive staff, and poor communication. my escalade was there for more than 70 days and still had to go back two weeks later unresponsive staff, and poor communication. my escalade was there for more than 70 days and still had to go back two weeks later More
by Jonez
Employees Worked With
Other Employees :
Dawn Medecke, Matthew Fox, Derrick Walker, Jordynn Craig
May 18, 2024
Brought my daughters car in for service and received unparalleled customer and vehicle service. I have purchased and service all my vehicles from and with Crestview Cadillac and will continue to do so l unparalleled customer and vehicle service. I have purchased and service all my vehicles from and with Crestview Cadillac and will continue to do so long into the future! Thank you Crestview Cadillac. More
by sales@crestviewcadillac.com
Employees Worked With
Other Employees :
Brian Stroik, Dawn Medecke, Matthew Fox, Derrick Walker, Jordynn Craig
May 16, 2024
The team was patient with me. The inventory didn’t have the exact combination I wanted but Derrick worked to find an excellent choice. The GM Family First system held up the s The inventory didn’t have the exact combination I wanted but Derrick worked to find an excellent choice. The GM Family First system held up the sale for over a week. They sent my number but technical support nor escalation or customer service could help me online, I use all the other online GM sites. More
by TOONTWNMGR
Employees Worked With
Derrick Walker, Dawn Medecke, Matthew Fox
May 15, 2024
The service took way to long. No one check on us we had to ask how much longer. We would be told 15 more minutes, which turned in to half hour We had appointments for oil change No one check on us we had to ask how much longer. We would be told 15 more minutes, which turned in to half hour We had appointments for oil change we were told a hour for 2 cars. We got there at 11am left at 1:30. We had other engagement that day for 1pm.. we were late. I just want my time respected... this is why we make appointments More
by LADYQ1022
Employees Worked With
May 15, 2024
Professional and service is done in a timely manner. Overall satisfied with everything and always treated nicely. Overall satisfied with everything and always treated nicely. More
by AGEORGE215
