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Crestview Cadillac, Inc.
Rochester, MI
948 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 948 reviews
July 04, 2024
The most prompt courtesy experience I have ever had was Met with handshakes and thank you from beginning to end and I will come back for my second purchase Met with handshakes and thank you from beginning to end and I will come back for my second purchase More
by bobbyb56
Verified CustomerEmployees Worked With
Matthew Fox
July 02, 2024
What I was told by the service person versus the service manager were two different things. I had a problem in my car that was under warranty and the service manager even mentioned that, but then when I ret manager were two different things. I had a problem in my car that was under warranty and the service manager even mentioned that, but then when I returned to pick my car up from a basic oil change, I was presented with a write up to have the repair done on my dime. I was also promised a ride to work, but then was told that no one was around for at least 30 minutes so I had to walk. More
by janedoyle06
July 01, 2024
Helped to get the XT6 I wanted, will go back when this lease is up lease is up More
by SERZNOZNIK
Employees Worked With
July 01, 2024
I arrived 15 minutes early for my appointment for an oil change, air filter replacement and tire rotation. I waited at the dealership for just under 3 hours during the scheduled service that should not have change, air filter replacement and tire rotation. I waited at the dealership for just under 3 hours during the scheduled service that should not have taken half that time. I sat through 3 hours of Jerry Springer on your television competing with the music from the overhead speakers. I also agree with other comments that the parking lot is in poor condition. More
by karenseder
Employees Worked With
June 29, 2024
All personnel very helpful and knowledgeable. I would recommend the service department. Dealership is very well kept. I would recommend the service department. Dealership is very well kept. More
by TEGRO3
June 29, 2024
The scheduled time worked perfect for my tire replacement. Service writer was extremely efficient and courteous! replacement. Service writer was extremely efficient and courteous! More
by cynthia.bondra
June 29, 2024
The service was conducted in a very good manner, no issues. Appreciate all your help. issues. Appreciate all your help. More
by smigielaw
Employees Worked With
June 29, 2024
Work is done right. Professional, competent, and friendly. Ron is the best. Five stars for him. Professional, competent, and friendly. Ron is the best. Five stars for him. More
by GARY23714
June 29, 2024
Always professional, always great service. Ron is above and beyond when dealing with me as a customer. Ron is above and beyond when dealing with me as a customer. More
by WALTER.SIMPKINS
Employees Worked With
